Account Manager

Nomad Health
New York, NY
30+ days ago
Nomad Health
Nomad Health
nomadhealth.com

Job Description

Nomad Health is the first digital marketplace for healthcare jobs, efficiently connecting quality clinicians with rewarding career opportunities. Forbes recognized Nomad in their inaugural “Best Startup Employers” and Built In NYC named Nomad one of the “Best Mid-Sized Companies To Work For.” Our technology takes the busywork out of finding clinical work. We are a well-funded Series C startup backed by First Round Capital, RRE Ventures, .406 Ventures, Polaris Partners, Icon Ventures, and Kevin Ryan (founder of MongoDB, Zola, Gilt, and DoubleClick).

The U.S. healthcare system is experiencing a staffing crisis. Employers spend $20 billion per year recruiting clinicians to care for the rapidly aging U.S. population. Nomad replaces antiquated staffing agencies with modern technology to efficiently source, qualify, and hire medical talent on demand. Clinicians find better jobs with higher pay. Employers fill roles faster with higher quality care.

Nomad is a fast growing team of technologists, creators, and industry experts passionate about modernizing healthcare staffing so clinicians can get back to the work they do best: caring for others.

What will you do at Nomad?

You will play an important role in maintaining and deepening Nomad’s client relationships. The Account Manager will develop long-term relationships with clients and collaborate cross-functionally with other Nomad key stakeholders. This will entail:
  • Helping manage a subset of client relationships by identifying and sending them high quality clinicians
  • Working to find new ways to provide our clients with value
  • Working cross-functionally to help drive results
  • Meeting key objectives and metrics to enable peak performance management
  • Embracing an “all hands on deck” culture


How will you get started at Nomad?

In your first six weeks at Nomad you will:
  • Gain a thorough understanding of the Nomad Health end-to-end experience and business model
  • Develop a deep familiarity with the temporary clinician staffing market, its key stakeholders, and its strengths, weaknesses, and opportunities
  • Understand what motivates people and organizations to engage in this market
  • Understand the various interaction points between clinicians and clients on the Nomad platform
  • Gain familiarity with the internal & external tools and platforms that we use on a day to day basis
  • Begin managing specific client relationships

In your first six months at Nomad you will:
  • Have a full understanding of the healthcare staffing market
  • Help design and establish a successful account management workflow that delights our clients and improves Nomad’s placement rate
  • Become a Nomad expert on servicing our clients and handling issues that arise.

Of course, over this timeframe, the product and the company’s needs will change, so your role will also evolve with time — with a sharp eye towards your professional development and personal satisfaction.

Who will you work with?

As a critical, early member of the Nomad team, you will interact frequently with the Chief Client Officer, other members of the Account Management team, and the Operations, Sales, and Product teams.
Who Are You?
  • You have 2-5 years of previous experience, preferably in Operations, Account Management, Client Relations or other relevant fields
  • You have experience managing externally facing relationships and working with multiple key stakeholders
  • You are a strong communicator that has a knack for helping people solve their problems
  • You are an energetic, personable, hard-working, and driven team play who thrives in a fast-paced, high-growth startup environment
  • You enjoy identifying problems and designing scalable solutions
  • You are very organized, and you have great prioritization and time management skills
  • You are fun to hang out with and just can’t wait to join our team!

Nomad offers a fast-paced, supportive, diverse culture. Benefits include comprehensive health, dental, and vision plans, and remote work perks until we’re back in the office!

Exciting challenges lie ahead. Join us! Let's get to work.

Source

https://www.indeed.com/jobs

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