Solutions Engineer - FinTech & Platform

New York, NY
30+ days ago

Job Description

At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.

The Financial Access organization expands and enriches connections between Plaid and financial institution partners to create a foundation for new and differentiated products that enable people to have healthier financial lives. This global team enables innovation by opening access to tools and technology that were previously reserved for technology upstarts.

The Fintech and Platforms Solutions Engineering team is responsible for engaging with partner institutions to architect mutually beneficial integrations, guide them throughout the implementation process, and address technical challenges that arise throughout the sales, implementations, and post-sales processes. As this is part of a small but growing team, this role will also help to define team culture and cross-functional processes and workflows. You will also be a highly visible technical and product expert in the post-launch stage, and a primary driver for internal advancement of customer requirements. As a result, you will work closely with the Design, Engineering, Support, and Product teams to turn feedback from institution partners into meaningful product decisions.

What Excites You:

    • Being the technical liaison for our partners, addressing any technical implementation questions that come up
    • Utilizing both your business and technical acumen to identify areas where Plaid financial access products and their features could be beneficial to a potential partner
    • Helping jumpstart and define the culture for a newly formed team
    • Serving as the key technical contact for our institutions and partners as they integrate with Plaid
    • Collaborating with our engineering, design, support, and product teams to translate prospect feedback into meaningful product insights

What Excites Us:

    • A background that combines business experience and technical acumen
    • Customer-first attitude and proclivity towards going above-and-beyond for customers
    • Strong critical thinking and problem solving abilitiesExcellent knowledge of web services, APIs, and related standards such as HTTP, REST, and OAuth
    • Bonus points for a strong grasp in one or more of the following programming languages: Python, Node.js, Ruby
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected]


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