Sales Training Manager

Phoenix, AZ / Remote
30+ days ago

Job Description

ISSA Needs a Sales Training Manager
The ISSA is the world leader in fitness education, connecting people all over the world to the power of healthy living. We have certified over 400,000 trainers in 174 countries, and the number is growing. Want to be a part of the team that is making this happen? Check out this opportunity to be a key contributor as a Sales Training Manager.
What’s The Job?
The Training Manager creates, facilitates and delivers training to teach and strengthen the knowledge and skills of the inside sales team and student (customer) success team, including the use of sales processes and systems. The Training Manager collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, increasing sales productivity and efficiency as well as sales to existing students. Reports to the SVP, Revenue and Strategy. Responsibilities to include:

  • Confers with the Inside Sales Director, Inside Sales Managers, Student/Customer Success Managers and Student/Customer Success Team Leads to identify training and development needs within the Sales and Success organization through employee performance analysis, appraisal, and regular consultation with the management team
  • Executes training strategies that align with and support corporate initiatives
  • Plans, creates, develops, and provides training, coaching and staff development programs using the most effective method: classroom training, eLearning, demonstrations, on-the-job training, meetings, conferences, workshops, etc.
  • Partners with Inside Sales Leadership and Sales Trainers to solve specific training opportunities on a one-to-one or group basis
  • Assists in evaluating internal and external resources to determine the most effective facilitation and delivery of development programs
  • Develops testing and evaluation procedures; monitors, tracks, and measures the effectiveness of Inside Sales coaching/development, including the return on investment of coaching/development
  • Supports the Talent Review process
  • Handles all training administration and record-keeping including producing, managing, and organizing the coaching/development materials for Inside Sales usage; keeps coaching/development materials up to date; ensures compliance where applicable
  • Works with Inside Sales Leadership, Student/Customer Success Leadership, and People Operations to develop effective onboarding programs customized to the purpose and functional responsibilities of the position

What is ISSA Looking For?
We expect our team to be effective relationship-builders with a laser focus on providing exceptional service. We are tenacious and resilient in our pursuit of personal and professional success, but also know how to have fun. And for the Sales Training Manager role, we are also seeking:

  • Bachelor’s degree or equivalent experience
  • 6+ years Sales Coaching/Development Experience with proven success record
  • Expert group facilitation and presentation experience
  • Experience creating eLearning training is essential
  • Must demonstrate excellent leadership skills as well as strong knowledge of coaching/development concepts, adult learning theories, and current trends
  • Must be self-motivated, take the initiative to find solutions, demonstrate strong time/project management capabilities, and skilled at multi-tasking and prioritizing work deliverables
  • Excellent communications, presentation and public speaking skills
  • Excellent organizational and time management skills
  • Proficient in MS Office Suite applications is required
  • Professional demeanor, excellent management, communication, interpersonal, and administrative skills

Anything else? Absolutely!
ISSA is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is relaxed (casual dress code always), friendly and upbeat! And we feel it’s important to reward our team with competitive pay and benefits. Here are some of the highlights:
Free certifications.Who wants to be their best self? WE DO! As an ISSA employee, you have access to all 25 certifications…at no expense! Additionally, as an ISSA employee you'll receive exclusive discounts on leading products in the fitness industry. Cool, right?

Team Building. We may be remote, but we don’t have to be alone! We host virtual team lunches, town halls, weekly gratitude and motivational sessions, Olympics, and other special events…so many fun ways for us to connect and support one another.

Growth opportunities. When our people grow…we grow! We offer leadership training, access to an online learning platform with over 155K courses, and many coaching/mentoring opportunities. Constant growth and development is inherent in our culture.

Medical, dental, vision. A key component to living a healthy lifestyle is having access to the care we (and our families) need. We offer 3 diverse medical plans accompanied by Health Saving Account (HSA) and Flexible Savings Account (FSA) options, as well Dental and Vision coverage. And you don’t have to wait forever! Eligibility begins the 1st of the month after you start.

Paid Time Off. It’s all about balance, so we pay you for 8 holidays and 15 vacation/sick days in Year 1…and 5 more days in Year 2. Work hard, play hard!

Tools to do the job. We make sure you are hooked up with the tools, equipment and systems you need. We begin the process prior to your start date, so you are ready to rock ‘n roll on your first day.

What else? We provide a 401(k) company match and 100% company paid life/AD&D insurance. We also offer employee assistance program to assist with work life concerns (legal, financial, mental health). Our ultimate goal is to support you and your overall wellness.

Transform your career at ISSA!

Job Type: Full-time

Work Location: Multiple Locations


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