Inside Sales Representative

Service Champions Heating and Air Conditioning
Pleasanton, CA
30+ days ago

Job Description

The Inside Sales Representative is responsibilities includes inbound/outbound calls, communicating with customers, following up on completed appointments, offer opportunities for deeper customer engagement, coordinating warranty installations, assisting with scheduling, listening, understanding and providing need-based sales solutions for customers.

Service Champions is a fast growing and leading provider of home comfort, indoor air quality, insulation and water heating solutions to the residential home market. We are in Pleasanton, Livermore, Concord, San Jose and Sacramento areas. With the highest rating from the BBB and Diamond Certified, we are thriving company that is hiring due to substantial growth and expansion. We have been voted a San Francisco Bay Area Top Workplace for 2016, 2017, 2018, 2019 and 2020!

Our office is located at our headquarters in Pleasanton, California. We are a fast-paced, growth- oriented HVAC organization looking for a candidate who can provide exceptional value to our team.

Job Summary

As a Recovery Specialist, your number one responsibility is recovering as much revenue as possible that would otherwise be considered a missed opportunity for Service Champions. Your primary focus is to work in conjunction with our Comfort Advisors and help recovery what they didn’t sell. Ensuring you are following up with that client in a 24-hour turnaround time from when the Comfort Advisor left. Then Maintaining that relationship with the client until it results in a sale.

Potential annual earnings of $70k - $85k based upon performance.

Job Description

Follow up on all QN’s Sales and Service

Assist the Comfort Advisor’s with follow up paperwork when needed

Organize and Report current standing of those QN’s

Respond to all types correspondents with the client to achieve the Recovery

Follow a script based off the type of call you are taking

Send identified clients care packages to help generate a call back to Recovery

Job Requirements

4+ years experience in sales

Ability to obtain California State HIS license with CSLB

Excellent communication skills

Strong work ethic, emotional maturity is very important

Consistent performance with a sense of urgency and commitment

Strategic thinking

Ability to meet deadlines

Ability to solve problems proactively, strong decision making skills

Able to work independently, multitask and work as part of a team to meet team goals and responsibilities

**Must be able to pass a criminal background check and drug screen

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Weekend availability

Supplemental Pay:

  • Commission pay


  • Sales: 1 year (Preferred)


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