Talent Development Specialist

Equus Workforce Solutions
Irvine, CA
30+ days ago

Job Description

Our Company:
Equus Workforce Solutions
Overview:
Creating Opportunities. Changing Lives.

Equus Workforce Solutions® is the most comprehensive provider of workforce development services in North America, assisting over a million job seekers and thousands of employers annually. We are drivers and collaborators for workforce systems change, including quickly adapting to changes in legislation, job seeker demographics and market and industry changes. We work every day to change lives, advance economies and help communities thrive.

If this is your passion, join us. Start here. Let us take you where you want to go.
Responsibilities:
In this Career Advisor role, you will be an integral part of the Operational team, responsible for advising, monitoring, and tracking customer participation. This position counsels and assists customers with job search strategies, personal career advisement, and training needs. You will also help customers identify and work with barriers to employment. In this role, you will need to maintain accurate and complete records and ensure smooth transition of cases across services and programs. You will be responsible for managing day-to-day relationships with customers, ensuring their concerns are addressed promptly with a plan of action. This role requires that you critique resumes and maintain an understanding of a vast array of occupations/careers for effective placement of customers. You will also need to demonstrate strategies for re-engaging customers after training completion, show effective use of the standards of the Case Management Model, and the policies and procedures for Career Advisement.

In this role you will
:
  • Ensure that highest quality, individualized services are delivered to the customer
  • Ensure protection and confidentiality of participants’ rights
  • Successfully document customer success stories internally and externally
Qualifications:
You are a self-motivated and flexible team player. You consider yourself to have strong computer, organizational, interpersonal, and communication skills. You’re creative and goal-oriented, work well under pressure, and are comfortable meeting multiple deadlines. You take pride in your ability to relate to and motivate individuals, especially those facing barriers to employment. You have a bachelor’s degree or higher in a related field and/or 2+ years of working in a career counseling role and are ready to make an impact.

Want to stick out above the rest?
We’d be blown away if you have previous experience with workforce development or human services.
About our Line of Business: Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation’s leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visit https://equusworks.com.

Source

https://www.indeed.com/jobs

Not sure if you qualify?

Uvaro is here to help you land great jobs like this one.

Upgrade your skills

Other Jobs

Rise People

Rise is Canada’s complete people management solution that gives employers everything they need to build loyal and productive teams—all in one place. We collaborate and co-create to build solutions that completely change how companies of all shapes and sizes manage their payroll, scheduling, time tracking, group benefits, recruitment, onboarding, and more.

 
Vancouver, BC
Uvaro

1+ years of successful sales development experienced experience in B2B software or B2C services is a plus. Ability to work occasional evenings or weekends.

 
Waterloo, ON / Remote
Freshworks Inc

About Freshworks: Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including American Express, Sony, Vice Media, TaylorMade, Sotheby’s, Stitchfix, OfficeMax, Multichoice, Delivery Hero, ITV, and Klarna. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Overview: We are looking to hire smart and passionate folks for our inside sales team. The inside sales team are responsible for engaging with prospects and driving sales in the SMB segment. They understand the needs and requirements and collaborate with internal teams to help ensure a smooth sales process. This role is based out of Chennai. Responsibilities (What you'll be expected to do): - Qualify and prospect inbound leads generated by the lead generation team. - Be responsible to convert trial prospects to paid customers through enthusiastic customer engagement. - Own individual targets and work towards generating new revenue. - Collaborate with other appropriate internal teams and represent the customers to solve their business requirements. - Work with various internal stakeholders and achieve team targets. Requirements (What we look for in candidates): Must-haves: - 1-3 years of work experience in any customer-facing sales role. - Clear, concise, and effective written and oral communication skills. - Empathy towards customers and understanding their needs. - Interest, curiosity, and openness to learning new technologies. - Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers. - Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment. - Flexibility in working in different shifts/regions. This is absolutely mandatory because you will be expected to work in a specific shift for a minimum of two years. Good to have: - Prior work experience in SaaS product companies in domains relevant to Freshworks' suite of products. - The proven track record of consistency in overachieving targets.

15 hours ago
Tamil Nadu Chennai