Equus Workforce Solutions
Creating Opportunities. Changing Lives.
Equus Workforce Solutions® is the most comprehensive provider of workforce development services in North America, assisting over a million job seekers and thousands of employers annually. We are drivers and collaborators for workforce systems change, including quickly adapting to changes in legislation, job seeker demographics and market and industry changes. We work every day to change lives, advance economies and help communities thrive.
If this is your passion, join us. Start here. Let us take you where you want to go.
In this Career Advisor role, you will be an integral part of the Operational team, responsible for advising, monitoring, and tracking customer participation. This position counsels and assists customers with job search strategies, personal career advisement, and training needs. You will also help customers identify and work with barriers to employment. In this role, you will need to maintain accurate and complete records and ensure smooth transition of cases across services and programs. You will be responsible for managing day-to-day relationships with customers, ensuring their concerns are addressed promptly with a plan of action. This role requires that you critique resumes and maintain an understanding of a vast array of occupations/careers for effective placement of customers. You will also need to demonstrate strategies for re-engaging customers after training completion, show effective use of the standards of the Case Management Model, and the policies and procedures for Career Advisement.
In this role you will
- Ensure that highest quality, individualized services are delivered to the customer
- Ensure protection and confidentiality of participants’ rights
- Successfully document customer success stories internally and externally
You are a self-motivated and flexible team player. You consider yourself to have strong computer, organizational, interpersonal, and communication skills. You’re creative and goal-oriented, work well under pressure, and are comfortable meeting multiple deadlines. You take pride in your ability to relate to and motivate individuals, especially those facing barriers to employment. You have a bachelor’s degree or higher in a related field and/or 2+ years of working in a career counseling role and are ready to make an impact.
Want to stick out above the rest? We’d be blown away if you have previous experience with workforce development or human services.
About our Line of Business: Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation’s leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visit https://equusworks.com.