Bellair Charters / Airporter Shuttle is a transportation company humbly serving our passengers by delivering an extraordinarily safe, reliable and friendly travel experiences – from start to finish. We drive so others can sit back, relax and enjoy the ride. After more than 35 years in business, the company has grown from two employees and one vehicle to operating 70 vehicles – luxury motorcoaches, minibuses, vans – and employing 100+ people across Washington State. To date, more than 3.5 million passengers have traveled car free and carefree with Bellair Charters / Airporter Shuttle.
The Charters Sales position at Bellair is predominantly an inside sales position. In this role, you will reach out to and coordinate with customers on performing chartered bus trips. This position will collaborate with interested clients such as sports teams, school departments, and various corporations to create and deliver high-end chartered bus services that operate throughout the West Coast.
The position is hourly (non-exempt) can range from part- to full-time. Wages range between $17 to $19 per hour.
ESSENTIAL JOB FUNCTIONS
- Respond to sales inquiries by phone and email.
- Provide quotes and pricing information to customers.
- Coordinate with other employees and department of resources availability.
- Coordinate logistical activities with operations department.
- Answering customer questions regarding itineraries and services required.
- Create chartered trips to meet customer service needs.
- Follow up on calls to close sales.
- Report sales activity.
- Visiting clients/accounts on occasion.
KNOWLEDGE, SKILL, ABILITIES, AND OPPORTUNITIES TO BE CONSIDERED:
- Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Transportation: Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Active listening: Giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate.
- Speaking: Talking to other to convey information effectively.
- Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Writing: Communicating effectively in writing as appropriate for the needs of the audience.
- Persuasion: Persuading others to change their minds or behavior.
- Oral comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral expression: The ability to communicate information and ideas in speaking so others will understand.
- Written Comprehension: The ability to read and understand information and ideas presented in writing.
- Speech Clarity: The ability to speak clearly so others can understand you.
- Experience: Preferably 1-3 years of prior experience in bus or charter industry and/or sales.
- Education: High School Diploma or equivalent.
Certificates & Licenses:
The work environment is primary an office environment. Much of the job involves interacting with others, typically via telephone and electronic mail. The job is both individual and team-based, working with drivers, facility managers, and other employees to accomplish work tasks, as well as independently.
REASONABLE ACCOMMODATION STATEMENT
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.