Supervisor

Phoenix, AZ
30+ days ago

Job Description

Description: Supervisor

Job Purpose: Serves as the assistant to the Store Manager for overseeing all shift coordination, sales operations, personnel management and customer service issues.

Job Duties:

Duties include, but are not limited to:

§ Oversee, coordinate and perform computerized cash register sales transactions, and cash management operations.

§ Provide sales coordination and problem resolution for floor customer service staff

§ Perform direct sales and customer service as and when required.

§ Maintain a high level of communication with management and associates

§ Ensures team performance

§ Assist the Store Manager in maximizing productivity and sales.

§ Duties include, but are not limited to:

§ Assist in the preparation of associate schedules

§ Assist in the preparation of labor reports to ensure timely opening and closing of stores

§ Establish deadlines to ensure prompt completion of work.

§ Ensure sales associates are practicing specified selling procedures.

§ Ensure the implementation of promotions and incentive programs as directed.

§ Ensure the maximization of speedy customer service and minimize overtime

§

Assist the Store Manager in loss prevention and security practices.

Duties include, but are not limited to:

§ Maintain controls related to cash, inventory and other company assets according to company policies.

§ Monitor sales through the case register, resolve discrepancies, prepare, reconcile and record cash receipts for deposit and prepare sales reports.

§ Assist Store Manager with sales associate bank audits

§ Monitor and maintain item pricing and ticketing to maintain compliance with company standards and ensure that sales are recorded properly

§ Assist and prepare physical inventories and cycle counts according to company policy.

Assist the Store Manager in supervising personnel.

Duties include, but are not limited to:

§ Providing recommendations for hiring, firing, performance evaluation, work allocation and problem resolution

§ Providing training to associates including cash handling, inventory and other company assets, and safety.

§ Monitor general housekeeping cleanliness within the area

§ Ensure that equipment and facilities remain in good repair

§ Ensure that employee and customer safety standards are maintained

Enforce safety guidelines and build awareness about safety

Assist Store Manager in achieving a high level of associate satisfaction.

Duties include, but are not limited to:

§ Assists in the development and implementation of annual associate satisfaction, store employee turnover goals, and action plans.

§ Assist in the resolution of associate problems and issues in a timely manner

§ Assist with associate training and development

§ Assist with the conducting of associates’ satisfaction surveys.

§ Maintains personal appearance and always meets company standards

Promotes teamwork

Assist Store Manager in ensuring that in-stock levels are maintained and presentations are implemented according to visual merchandising standards and the directions of the Store Manager.

Duties include, but are not limited to:

· Ensure that the store is never out of the Best Sellers.

· Ensure stock levels are maintained and merchandise is visual pleasing to customers.

Skills/Qualifications: .

High school diploma or equivalent; Associate degree or above preferred.

One to two years of previous retail management experience. Multi-store management experience required for multi-store locations.

Must be able to pass a background check.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Weekend availability

COVID-19 considerations:
Masks are required.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Required)
  • Retail Leadership: 1 year (Preferred)

Shift Availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Source

https://www.indeed.com/jobs

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