Billing/Collections

Action Resources
Birmingham, AL
30+ days ago
Action Resources
Action Resources
actn.com

Job Description

JOB SUMMARY: This position will be responsible for completing duties in all aspects of the billing department, including but not limited to billing, collections, accounts receivable, and customer service internally and externally. This position will contribute and play an integral role in the success of the billing team and the business unit.

DUTIES AND RESPONSIBILITIES:
Interacts and communicates with fellow employees and customers in an accurate, courteous, and professional manner in person, by email, and by telephone.
Must communicate & follow up effectively with sales, operations, or other relevant party regarding any billing questions, rate discrepancies, etc. Assist with updating customer master files.
Responsible for the imagine que and indexing all images.
Monitor the unbilled orders report daily. Submit and communicate with terminal locations the billing hold report for assistance with processing weekly unbilled.
Verify that all applicable charges have been added to an order and rates are correct.
Verify that all order information (i.e. rates, PO #’s, Manifest #’s, etc.) meets the Customer’s billing requirements and is complete and accurate.
Verify that all supporting documentation, receipts, rate confirmations, etc. have been added to the order in imaging.
Submit invoices via website portals as required by Customers.
Research and complete credit/rebills.
Identify issues causing billing delays and/or errors and make recommendations for process improvement.
EDI Error resolution.
Work with sales force to set up new customers within accounting system.
Perform day to day financial transactions including verifying, classifying, computing, posting and recording accounts receivable data, including payment posting as assigned.
Generate AR aging reports to and be accountable for reducing delinquency for assigned customer accounts.
Facilitate swift payment of invoices due to the organization by sending invoice reminders and making collection calls to outstanding accounts. Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
Perform other assigned tasks and duties necessary to support the Billing Department.

EXPERIENCE AND SKILL REQUIREMENTS:
1-3 years of prior Billing and/or Customer Service experience.
Transportation experience using McLeod Software is desired, but not required.
High degree of accuracy and attention to detail.
Must have proven ability with MS Excel, MS Word, and MS Outlook.
Must have excellent communication and customer service skills.
Must possess the ability to multitask and work in a fast paced environment.

BUSINESS & LEADERSHIP COMPETENCIES
Teambuilding skills and the ability to drive change.
Strong analytical and problem solving skills.
Strong organizational and time management skills.
High energy, enthusiasm, and a positive attitude to the team.
Willingness to understand and support change, as it relates to processes, structure and business modeling.

Source

https://www.indeed.com/jobs

Not sure if you qualify?

Uvaro is here to help you land great jobs like this one.

Upgrade your skills

Other Jobs

Rise People

Rise is Canada’s complete people management solution that gives employers everything they need to build loyal and productive teams—all in one place. We collaborate and co-create to build solutions that completely change how companies of all shapes and sizes manage their payroll, scheduling, time tracking, group benefits, recruitment, onboarding, and more.

 
Vancouver, BC
Uvaro

1+ years of successful sales development experienced experience in B2B software or B2C services is a plus. Ability to work occasional evenings or weekends.

 
Waterloo, ON / Remote
Freshworks Inc

About Freshworks: At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion, irrespective of their background, gender, race, sexual orientation, religion, or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities, and our business. Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Overview: We are currently looking to hire energetic SDRs. This position is an integral part of our sales engine. SDRs are focussed on the front end of the sales cycle and be the face of Freshworks. The SDR team is responsible for identifying opportunities and generate a sales pipeline. This role is based out of Chennai. Responsibilities (What you'll be expected to do): - Generate qualified opportunities for the company by rigorously prospecting and researching in the assigned region/market. - Do rigorous research on companies, and build an effective sales pipeline. - Strike and initiate conversations with high-profile personas of companies you are prospecting. - Be the face of Freshworks and pitch the company and our products to the prospects. - Come up with creative emails and campaigns to draw the attention of prospects. Requirements (What we look for in candidates): Must-haves: - 4-8 years of work experience in any customer-facing sales role. - Clear, concise, and effective written and oral communication skills. - Empathy towards customers and understanding their needs. - Interest, curiosity, and openness to learning new technologies. - Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, etc. - Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers. - Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment. - Ability to handle rejections and stay focused and driven. - Ability to multi-task and manage your tasks effectively. - Flexibility in working in different shifts/regions. This is absolutely mandatory because you will be expected to work in a specific shift for a minimum of two years. Good to have: - Prior work experience in SaaS product companies in domains relevant to Freshworks' suite of products. - A proven track record of consistency in overachieving targets.

15 hours ago
Tamil Nadu Chennai