Solutions Engineer

Zenlayer, Inc
Diamond Bar, CA
30+ days ago

Job Description

We are looking for a Solutions Engineer to actively drive and manage the technology evaluation stage of the sales process. Working in conjunction with the sales team, you will be the key technical advisor and product advocate for our solutions. As an interface between our customers and our technical staff, you flawlessly lead deployments, implementations and integrations of a variety of our product lines. You are a technical expert with an entrepreneurial drive and passion for customer success.

*
About Zenlayer*

Zenlayer (www.zenlayer.com) is an edge cloud services provider and global company headquartered in Los Angeles, Shanghai, Singapore, and Mumbai. Businesses utilize Zenlayer’s platform to deploy applications closer to the users and improve their digital experience. Zenlayer offers edge compute, networking, and application delivery services in more than 160 locations on six continents.

At Zenlayer, we strive to be better every day by providing services that exceeds the expectations of those we serve. This includes internal and external customers!

Duties and Responsibilities

  • Provide technological support, product demonstrations, and create solution proposals.
  • Responsible to create pre-sale tools and documentation.
  • Consolidate customer needs and convey requirements to Product Management teams.
  • Lead deployments, implementations and integrations with the after-sales delivery team to ensure on-time and accurate project delivery.
  • Accompany the Sales team to visit customers and explore new business opportunities.
  • Respond to functional and technical elements of RFI’s/RFP’s.
  • Own customer journey for creating a successful proof of concept (POC).
  • Training the sales on Zenlayer products.
  • Provide periodic reports on Industry trends and market competition.

Required Qualifications:

  • Bachelor's degree in Computer Science or Networking relevant major.
  • 3+ years of enterprise experience with colocation services
  • Comprehensive understanding of networking technology, including: LAN and WAN technologies, Switching and routing, Security (Firewalls and Filtering technologies), Cloud Hosting infrastructure architectures within, data center, and SDWAN industries.
  • Experience with VMWare and BTP
  • Strong communication skills to be a bridge between customers and engineering team.

Preferred Requirements:

  • Strong presentation skills and written communication in emails, RFPs, and reports
  • Organized, analytical, creative and adaptive in approach and finding solutions
  • Bilingual in Mandarin Chinese is a plus.
  • Has networking engineer qualification certification.

Additional Information:

  • Work Location: Diamond Bar, CA
  • Job Type: Regular
  • Benefit Eligibility: Yes
  • Salary: Compensation package will be commensurate with experience.
  • Zenlayer offers a competitive compensation package, including health, dental and vision insurance, paid holidays, vacation, personal and sick days, 401(k) plan, wellness benefits, etc.

Job Type: Full-time

Source

https://www.indeed.com/jobs

Not sure if you qualify?

Uvaro is here to help you land great jobs like this one.

Upgrade your skills

Other Jobs

Rise People

Rise is Canada’s complete people management solution that gives employers everything they need to build loyal and productive teams—all in one place. We collaborate and co-create to build solutions that completely change how companies of all shapes and sizes manage their payroll, scheduling, time tracking, group benefits, recruitment, onboarding, and more.

 
Vancouver, BC
Uvaro

1+ years of successful sales development experienced experience in B2B software or B2C services is a plus. Ability to work occasional evenings or weekends.

 
Waterloo, ON / Remote
Freshworks Inc

About Freshworks: At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion, irrespective of their background, gender, race, sexual orientation, religion, or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities, and our business. Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Overview: We are currently looking to hire energetic SDRs. This position is an integral part of our sales engine. SDRs are focussed on the front end of the sales cycle and be the face of Freshworks. The SDR team is responsible for identifying opportunities and generate a sales pipeline. This role is based out of Chennai. Responsibilities (What you'll be expected to do): - Generate qualified opportunities for the company by rigorously prospecting and researching in the assigned region/market. - Do rigorous research on companies, and build an effective sales pipeline. - Strike and initiate conversations with high-profile personas of companies you are prospecting. - Be the face of Freshworks and pitch the company and our products to the prospects. - Come up with creative emails and campaigns to draw the attention of prospects. Requirements (What we look for in candidates): Must-haves: - 4-8 years of work experience in any customer-facing sales role. - Clear, concise, and effective written and oral communication skills. - Empathy towards customers and understanding their needs. - Interest, curiosity, and openness to learning new technologies. - Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, etc. - Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers. - Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment. - Ability to handle rejections and stay focused and driven. - Ability to multi-task and manage your tasks effectively. - Flexibility in working in different shifts/regions. This is absolutely mandatory because you will be expected to work in a specific shift for a minimum of two years. Good to have: - Prior work experience in SaaS product companies in domains relevant to Freshworks' suite of products. - A proven track record of consistency in overachieving targets.

11 hours ago
Tamil Nadu Chennai