Customer Account Manager

Meyer Distributing is looking for a CustomerAccount Manager to join our Phoenix team.

Meyer Distributing is a complete wholesale distributor: automotive, RV/towing, outdoor living, marine, and more. With 85+ locations across the country, Meyer services dealers nationwide. Meyer Logistics is a transportation company that serves as the backbone of Meyer Distributing’s shipping network. Meyer Logistics has a fleet of 500+ top-of-the-line trucks. Meyer Distributing & Logistics are driven to perform – come join our team today!

The CustomerAccount Manager is responsible for all inside sales functions including but not limited to inbound/outbound telephone calls and the processing of sales documents and represents Meyer and its interests with the highest regard to customer satisfaction in a professional manner.

Preferred Experience for a CustomerAccount Manager:

• Experience: Prior automotive parts knowledge and previous sales experience preferred.

Requirements for a CustomerAccount Manager:

• Must have excellent verbal and written communication and telephone skills.
• Must have ability to communicate on the phone 90 percent or more of shift.
• Must understand customer’s current needs and anticipate future customer requirements.
• Must have ability to multi-task, prioritize and manage time effectively.
• Ability to give special attention to detail required.
• Ability to prioritize workload to meet deadlines.
• Planning/organizing and follow up skills —the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans and follows up to ensure compliance.
• This position requires extensive use of a computer. Experience with Microsoft Windows preferred.
• Excellent negotiating abilities.
• Must have strong organizational and problem solving skills.

Benefits for a CustomerAccount Manager:

• Medical
• Vision
• Dental
• Disability
• Life Insurance
• 401K with Company Match
• Bi-weekly paydays on Wednesdays
• Paid Holidays
• Paid Vacation
• Personal Days Available
• Up to 20% Employee Discount
• Casual Dress Code
• Health Savings Account
• Introductory & Annual Reviews
• Other Meyer Perks: Tuition Reimbursement, cell phone discounts, rental car discounts, etc.

CustomerAccount Manager duties include but are not limited to:

• Handles a high volume of telephone calls per day, working with existing and new potential customers, taking orders and closing sales
• Sources new sales opportunities through inbound lead follow-up and outbound cold calls
• Processes all calls with efficiency and accuracy. Keeps digital notes of all telephone communications. Verifies orders before processing into computer system
• Ensures that accounts are serviced and maintained in accordance with Company standards
• Recognizes customers buying patterns and promotes possible new product lines
• Contacts key accounts regularly. Routinely contacts prospects to continue to build sales and new customers. Develops and maintains professional relations with customers
• Investigates and resolves all customer issues professionally and reasonably, resulting in conclusions that are acceptable for both Company and customer
• Meets or exceeds sales goals
• Stays current on product knowledge and trends
• Some travel possible as directed by supervisor
• All other duties as assigned

Can't decide what category is best for you? See our variety of options below!

• Traditional Accessories
• Diesel Performance
• High Performance
• Lifestyle/Recreation/Outdoor
• Power Sports
• Collision/Body Shop
• Marine
• Auto Dealership
• Window Tint/12-Volt
• Commercial/Fleet/Snow & Ice Equipment
• RV/Towing
• 4X4/Jeep/Off Road/Suspension
• Tire/Wheel
• Exhaust/Undercar
• Tools/Industrial Supply
• Lawn & Garden

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