Job Description

Overview:

District Director of Sales Pro-Tem

Requires flexibility to travel throughout Brookdale's West region

Multi site Sales leadership experience required.

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Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities:

Oversees and directs the sales efforts for multiple communities and products within a district as assigned by the Vice President of Sales. Responsible and accountable for meeting and exceeding district occupancy and revenue goals. Supports the professional development of community sales associates and provides coaching related to selling skills, pipeline management and sales execution. Fosters a strong sales-forward culture across the district. Enables and encourages employing unique insights gained within one community’s opportunities to optimize sales in the next community assignments.

Successfully manages sales performance within the assigned district. Monitors occupancy trends and ensures execution of sales activities by team members. Leads district alignment around competitive positioning and marketing plans. Achieves and exceeds all occupancy and revenue goals for assigned district.
Supervises and coaches the daily sales activities of assigned district to ensure successful revenue and move-in production.
Leads and develops the team of community sales associates and business development professionals within the district. Oversees creation of district business development and lead generation plans, ensuring coordination between communities to provide optimum results without duplication of resources.
Assists in interviewing and hiring of all sales staff in their portfolio of communities. Actively partners with Human Resources and Operations in the recruitment, hiring, evaluating, and disciplining of all sales positions within the district.
Ensures effective onboarding of new sales hires, in partnership with Human Resources. Actively monitors skill and knowledge growth of new hires during onboarding period. Works to support achievement of professional growth milestones for new sales hires.
Oversees completion of the marketing plan and budget for the district. Partners with the marketing team in the development and modification of near and long-range community marketing plans and budgets by providing competitor information, data and feedback. Develops sales plans that align to the marketing activities and achieve desired objectives.
Assesses local markets and competitive positioning within assigned district and makes pricing and incentive/discounting recommendations.
Monitors sales performance expectations and gaps at the community and district level. Reviews and analyzes sales reporting/dashboards on a daily, weekly and monthly basis to ensure accuracy and to identify performance improvement opportunities. Coaches sales team members on appropriate actions in response to performance issues.
Assesses the knowledge, skills and abilities of sales staff on an ongoing basis. Conducts and documents sales coaching of sales team members to assess and reinforce sales behaviors and skills.
Visits each community within district on a scheduled basis and as approved by Divisional Director of Sales or VP of Sales. Partners with on-site sales teams and Executive Directors in the execution of the sales and lead generation programs and strategies to achieve and maintain full occupancy.
Interacts with Clinical Operations and other corporate support associates. Educates and supports these partners about the sales programs for their respective communities.
Consistently executes established sales processes, systems, and tools to perform job duties. Maintains working knowledge of lead management (SMS) and sales reporting (dashboards) to maximize sales effectiveness. Adheres to reporting deadlines.
Promotes the Company in a positive manner and sets the example for Company’s standards for excellence. Serves as a consensus builder among community Sales and Operations teams.
Represents the ideal Brookdale sales leader; promotes a mission-driven sales culture; and fosters a positive image of the Brookdale brand with all associates where assigned.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications:

Education and Experience

Bachelor’s Degree in marketing, business, or related field and five to seven years of successful sales experience, preferably in the senior housing, medical, or pharmaceutical sectors. Experience in sales process, promoting/selling related products and referral development, and knowledge of sales coaching and sales team performance management.

Certifications, Licenses, and Other Special Requirements

Works on short-term strategic assignments within specified geographic area. Requires frequent car and/or air travel as needed. A valid driver’s license is required.

Management/Decision Making

Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness, or a combination of these.

Knowledge and Skills

Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting, and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services. Ability to operate smartphones, personal computers, and related software. Ability to effectively manage time, tasks, and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers’ expectations, needs, and circumstances. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness, and maturity. Ability to effectively listen and communicate verbally and in writing is essential.

Physical Demands and Working Conditions