Job DescriptionEquivalent Experience
Seeking experienced Patient Account Specialist for a large medical group in Hampton Roads! This position offers a competitive compensation package and employee perks!
Answer calls from patients and take payments, answer questions about their bills and their insurance overage
Patient call volume - each rep takes about 40-50 calls per week, so 5-10 calls per day
Work through A/R reports, each rep will be tied to one insurance company and will sometimes be cross trained to back up someone.
Work denials and appeals
The rep will go into their electronic que, they will pull of the oldest account in their que, review payment adjustments and explanation of benefits and complete tasks as needed within that account
Need to be able to craft effective communication to insurance companies to explain medical necessity when needed
They are responsible for posting an electronic remit or paper EOB
2-3 years of Patient Accounting experience required
Experience working appeals and denials
Ability to read and understand an EOB
Ability to navigate and work within Excel
Excellent customer service
About Aston Carter:
Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.