Continental Services Group is looking for an operations manager to join our team and manage our Production Department! This person would be responsible for managing the Production Department personnel, and direct the organization of processing and shipping of blood components. Main responsibilities include ensuring all products meet quality standards (safe, compliant and timely) and customer requirements (correct processing in accordance to customer specifications and timely) before the distribution to customers. If products do not meet standards, the Production Manager is expected to take appropriate action including prompt alert to applicable personnel. This position frequently interacts with Quality Assurance personnel and Business Development Manager to assure end-product quality and delivery.
Job Duties & Responsibilities:
- Supervises the tasks and responsibilities of Production personnel to ensure all tasks are completed in a timely, consistent and safe manner.
- Develop and maintain a schedule in which Production personnel are cross-trained in various positions, so that personnel can cover other positions.
- Ensures the quality of products that are organized for shipment meet customer specifications and are shipped on a timely basis by consistently observing and monitoring the shipping schedule for current and future dates.
- Reviews orders daily to ensure adequate products availability to complete customer orders and notifies appropriate personnel if changes are needed.
- Maintains competencies in all areas of production and trains all personnel on production tasks, documents training, and provides HR training records for filing.
- Supervises that production equipment setup, operation, adjustments and preventative maintenance tasks meet all standards for safety, quality and efficiency; performs regular review of all QC logs, to ensure Production personnel are properly performing and documenting task completion.
- Maintains Inventory accuracy and organization; performs regular reconciliation of inventory of final product material to maintain a high level of accuracy in inventory.
- Ensures non-conforming units are removed from inventory and quarantined, as appropriate; incinerates appropriate material, and demonstrates and justifies the incineration of any and all products.
- Creates Non-Conformance Issues or Error Issues in the Quality Management System, as appropriate; Ensure appropriate corrective action is taken for any errors noted; reports any quality issues promptly.
Qualifications & Competency Requirements:
- High School Diploma or GED required; Bachelors in Science related field preferred.
- Fluent in English and Spanish
- Must be proficient in Microsoft Office Word & Excel; Computer Proficiency required
- Must be able to prioritize tasks, manage various staff and projects under time-pressures and fast-paced environment
- Must have effective and professional communication skills
- Must be able to life 40 lbs.+ with regularity
- Experience in the Medical Field is preferred but not required.
What You Can Expect from Us:
- You’ll Be Treated Fairly: We are a family-owned and operated company, and we consider each of our employees as part of our larger family. We operate and make our decisions based on merit, qualifications and performance.
- You’ll Be Challenged: We hold very specialized and several regulatory licenses, which means our work environment is constantly evolving as agencies continue to update and improve their standards.
- You'll have Phenomenal Hours: We will not ask you to operate outside of our standard working hours, which are roughly 8:00am - 5:00pm. On Fridays, our working hours are roughly 8:00am-2:00pm. Generally, you will not be asked to work weekends, nights, or to be on call.
- You’ll Be Provided with Benefits: After a probationary period, you have the option to partake in the health insurance we provide. You also will have the option to start a 401k, all expenses of setting up the account covered by us. You’ll also have access to profit sharing.
What We Expect From You:
- Communication - We feel this is the most important aspect of any job. You must be in communication with your supervisor, and make sure they are familiar and in agreement with your everyday tasks.
- Timeliness - Everything we do-from shipping out specialty products to scheduling specific donors-is on a schedule. While we are very flexible in terms of time off and scheduling, we operate on the assumption that our employees will be timely, and if necessary, gives plenty of notice of their future absence.
- Team Work - Our operations, testing and systems are complex and multifaceted, so we expect you to work well with our current team members-from those in the lab to those in administration-to ensure we work most cohesively.
- Flexibility - We have two centers: our home office in Miami, and a second in Fort Lauderdale. We expect that if necessary, you are willing to work at either location, in the case of an emergency. Your gas and time would be compensated for a short period, if we ask that you work in a station that is not your home station. We also expect that you’ll be willing to jump in anywhere in the office where we might need you.
- Willingness to Learn - While we expect you’ll come in with a variety of basic skills, we ask that you come also knowing you’ll learn a lot here.
Salary & Benefits:
- Competitive Salary within the field. Final determination will depend on experience level and qualifications.
- 401k - Matching benefits and Roth program available; all administrative and investment fees are paid for by Continental;
- Health Insurance - Continental pays for a vast majority of the Health Insurance package for our full time employees; this includes Health, Vision, Dental and Health Gap insurance.
About Continental Services Group Inc.:
We are an FDA-licensed commercial blood bank that has been in business for over 50 years, with a particular respect and eye for Quality. We provide blood components and other biological raw materials to our customers, who use the material for the further manufacturing of in-vitro diagnostic products. The vast majority of the product we sell is used for manufacturing test kits and controls, which are used in hospitals around the world. Holding some of the industry's most specialized certifications, we draw the blood and other raw material from a wide base of donors, a majority of which repeatedly and consistently visits every 56 days. This repeat-donor base allows us to provide extensively tested and unique products to the pharmaceutical industry.
Continental has been an FDA licensed facility since 1971, holding multiple city, state and federal licenses, and has been ISO 9001 certified since 2003. To learn more, visit www.continentalbloodbank.com.