Director, Space & Power - Americas

Position Title: Director Space & Power

Location: Dallas, TX

Your role

Digital Realty looking for an experienced Director, Space & Power to lead the acceleration of advanced power and cooling solutions across our global portfolio of data centers. The Director, Space & Power will blend technical and business expertise to champion cross functional efforts to develop cutting edge data center colocation solutions. The role requires a customer focus, a desire for constant improvement, a predisposition to action and the willingness to blaze a path forward.

The successful candidate will be a hands-on, forward-thinker responsible for turning strategic direction into tactical plans with a history of accomplishing stated objectives. S/he will be expected to conceive, prioritize, develop and communicate solutions based on their technical knowledge, extensive experience, understanding of market trends, customer needs and the competitive landscape overall. The candidate must be able to operate successfully in a highly technical environment. The Director Product Manager must be organized, adept at planning and managing multiple activities concurrently, and possess exceptional collaboration, interpersonal, and communication skills.

What you’ll do

• Work with regional leaders to understand customer needs, data center capabilities, and operational abilities to craft and manage a globally harmonized product offering.
• Define, refine, and maintain global product standards for data center colocation services (space, power, cooling etc.).
• Perform as a subject matter expert on advanced elements of colocation space, power and cooling services for inquiries from Sales, Sales Engineering, Commercial Management, Engineering, Operations, Finance, Legal, and others.
• Work with Product, Asset, Finance, Operations, Design and Engineering team members to support the development and on-going management of other products and services.
• Manage and/or represent Product Management in various forums and initiatives.
• Assessing existing colocation data center infrastructure management and services offerings including feature sets, product definitions, SLA, etc. and then leading cross functional teams to develop and/or harmonize said offerings (people, processes, and systems).
• Developing global product sets to capture greater market share, drive revenue and margin uplift and/or satisfy other company objectives.
• Managing relationships and executing key initiatives leveraging your own technical aptitude, marketing experience, and project management skills.
• Analyzing data to determine, measure, and communicate program effectiveness while adapting as needed to ensure success.
• Establishing and/or enforcing selling and solution policies within a culture of sales enablement and customer first balanced against a framework of business objectives and risk management.
• Becoming an expert in and owning the Quote to Report (QTR) for all aspects of colocation services and other related service offerings.
• Supporting internal teams’ understanding of our product offering, benefits, and features.
• Providing: training, deal support, exception review, document management/updates, and pricing input.

What you’ll need

• Over a decade of product management experience in data center or technology environment, with a deep understanding of evolving technologies and market trends.
• Bachelor's degree in Business, Computer Science, Engineering, or a related field; an MBA or advanced degree in Product Management is a plus.
• Strong understanding of data center figures and metrics including but not limited to utilization per square foot or meter, watts and kilowatts, and Power Usage Effectiveness (PUE).
• Strong bias to data and analytical skills but comfort acting in the absence of such.
• Direct experience with data center power and cooling distribution infrastructure.
• Proven track record of managing all aspects of a successful product throughout its lifecycle, including product strategy, roadmap development, and feature definition.
• Demonstrated ability to analyze and interpret complex data, translate customer needs into product features, and make data-driven decisions to enhance product performance.
• Expertise in conducting competitive analysis, market research, and user testing to inform product positioning and go-to-market strategies.
• Proficiency in product performance management, with skills in setting, monitoring, and analyzing key performance indicators (KPIs) to drive continuous improvement and achieve business objectives.
• Strong leadership and project management abilities, with experience in managing budgets, timelines, and resources to deliver high-quality products on schedule.
• Excellent communication and interpersonal skills, with the ability to articulate product vision and strategy to stakeholders at all levels, including customers, partners, and internal teams.
• Ability to work in a fast-paced and dynamic environment, with a proactive approach to problem-solving and a strong focus on delivering customer value.
• Experience with product lifecycle management (PLM) tools, analytics platforms, and customer relationship management (CRM) systems.

May also be required to travel to other markets or other locations where customer IT / engineering groups are located to conduct and lead on-site meetings. Therefore, may require approximately 25% travel.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

A bit about our Digital team

Technology & Innovation

Our Technology & Innovation team strives to innovate alongside our customers and empower their businesses to thrive. We work closely with our customers to develop insights-based, data-driven technical solutions and differentiated value propositions on PlatformDIGITAL® across the world. Operating in almost 50 cities globally means we understand how rapidly the world is evolving, so we’ve built a best-in-class development model to qualify, package; and enable cloud to core to edge hybrid IT solutions. Our deep technical heritage, combined with our global footprint, means the Technology Innovation team can create and deploy services and solutions that are at the heart of the digital economy.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.