reFRESH Cowichan Marketplace Assistant

Job Description

Job Overview

The Cowichan Green Community is looking for a friendly, reliable, and motivated individual to join our team as a Part-Time Store Assistant at Cowichan Green Community’s (CGC’s) Cowichan reFRESH Marketplace. As a Store Assistant, you will be the face of our organization, ensuring an exceptional shopping experience for our customers and supporting day-to-day operations. This is a great opportunity for someone passionate about sustainability, local products, and community engagement.

Duties & Responsibilities

• Greet customers in a friendly and professional manner, providing excellent customer service.
• Assist customers in finding products and provide recommendations when needed.
• Maintain a clean, organized, and welcoming store environment.
• Stock shelves, organize displays, and ensure products are well-presented and fully stocked.
• Operate the cash register and handle customer transactions accurately.
• Support inventory management, including receiving and unpacking deliveries.
• Assist with product labelling, pricing, and signage updates.
• Help ensure compliance with health and safety standards.
• Participate in team meetings.
• Assist with special events, promotions, and community outreach initiatives.
• Assist with Food Recovery when necessary.
• Stocking produce shelves from Food Recovery.

Qualifications & Experience

• Previous retail experience is an asset but not required.
• Strong communication skills to effectively interact with the reFRESH Cowichan Marketplace Assistant Manager, other staff, customers, volunteers, and community members.
• A positive attitude and passion for customer service.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• A proactive approach to tasks and problem-solving.
• Ability to lift and carry up to 25 lbs.
• Must be available to work flexible hours, including evenings and weekends.

Competencies

• Adaptability: Demonstrates a willingness to be flexible, versatile, and/or tolerant in a changing work environment while maintaining effectiveness and efficiency.
• Relationship Building: Establishes and maintains positive working relationships with others, both internally and externally, to achieve the organization's goals.
• Communications: Speaks, listens, and writes in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.
• Organizational Skills: Sets priorities, develops a work schedule, monitors progress towards goals, and tracks details, data, information, and activities.

Work Expectations

• The Store Assistant will work in an inside store/office environment.
• The Store Assistant will work for up to 30 hours per week and will work some shift work and weekends.

Benefits

• This position may involve some heavy lifting.
• Free parking.
• Discounted summer camp for employees’ children.
• Free access to CGC workshops.
• Casual dress code.

Overview - Cowichan Green Community

Cowichan Green Community (CGC) is a non-profit organization that has been focusing on environmental sustainability in the Cowichan Region since March 2004. CGC’s mandate is to improve food security by developing strong relationships with local food producers, increasing capacity for local food production (both urban and rural), and empowering people with the knowledge, skills and resources they need to feed their community.

Our Vision and Purpose:

We envision a food secure Cowichan nourished by celebrating our connection to food, to our environment and to each other. Cowichan Green Community (CGC) cultivates resilient, inclusive, and healthy local food systems and a vibrant social fabric.

Our mission is tocultivate food, community, and resilience.

CGC is a community leader, creating a future where our foundation is built on health and well-being; our environment, economy and social fabric are resilient and inclusive; where we celebrate our connection to the earth and to each other.

CGC is also a hub for social innovation, community engagement and community building.

CGC creates positive change through education, regenerative projects, and celebration.

CGC’s Guiding Principles are evident in all the work that we do: we value inclusion, responsibility, commitment, positive solutions, diversity, collaboration, and environmental reverence.

Our Perks

CGC offers a work environment where you will feel safe and supported. Your successes are our successes, and we will make sure you get what you need to make that happen.

Diversity and Inclusion

CGC believe that communities include everyone, regardless of what you look like, where you’re from, who you love or how you think. Just come as you are and grab a plate. If you eat food and want to help others to do the same, you have a place with us.

Job Type: Part-time

Pay: $18.00-$20.00 per hour

Benefits:

• On-site parking

Flexible language requirement:

• French not required

Shift:

• Day shift

Work days:

• Monday to Friday
• Weekends as needed

Work Location: In person

Application deadline: 2025-03-14
Expected start date: 2025-03-31

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