Job Description
Founded 30 years ago, Paramount Colors is a growing specialty chemical company specializing in the sale of colored pigments, dyes and surfactants to the plastic, coatings and ink industries. We are looking for a customer-oriented service representative who can also maintain a phone relationship with customers and follow up on promotional samples and sales orders to supplement our sales team in the field.
A key success factor for this position is to ask open ended questions to customers leading to the identification of sales opportunities and sales orders. If you enjoy this type of work, then this job may be for you.
Responsibilities
Process sales orders
Manage incoming calls
Generate sales leads
Build sustainable relationships and trust with customer accounts
Maintain records of customer activity in our CRM system.
Skills
Work well on a team.
Customer orientation and commitment to provide superior customer service
Strong phone and email communication skills
Ability to multi-task, prioritize and manage time effectively
Ability to learn our CRM & ERP systems
Gets joy from receiving purchase orders from your customers.
Education
High school diploma or equivalent
Experience
Customer Service (preferred)
Job Type: Full-time
Pay: From $6,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Ability to Commute:
- Elgin, IL 60123 (Required)
Ability to Relocate:
- Elgin, IL 60123: Relocate before starting work (Required)
Work Location: In person
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