Quality Assurance Analyst

OREA’s Mission:

Helping Ontario REALTORS® succeed in building stronger communities.

Home ownership builds strong communities. At OREA, it is our goal to keep the dream of home ownership alive in Ontario. That’s why we have made it our mission to help Ontario’s 96,000 REALTORS® succeed in building stronger communities. We deliver on that mission by providing services that assist our members in their day-to-day business practices, like Standard Forms, government advocacy and leadership training.

OREA speaks to a variety of audiences, including Ontario REALTORS®, consumers, media, policy makers, real estate leaders, other associations, and the provincial regulator.

Job Description:

We are looking for a Quality Assurance Analyst for an 18-months contract. The QA Analyst will be responsible for ensuring the quality of the applications being tested and verifying that the application has been designed as per specifications. All documents related to the QA process for the project should be developed, catalogued, and maintained according to project standards. In addition to the above responsibilities, the QA Analyst will also support data-related tasks such as data clean-up, validation, and matching to enhance the accuracy and reliability of business operations.

Responsibilities include but not limited to the following:

• Work closely with the Vice President, Operations, IT Department and its developers to gather and understand business requirements from various business units, develop test strategy and design test plan accordingly.
• Identify and develop test scenarios/test cases for all business requirements.
• Execute test cases across different environments (e.g., staging, production).
• Perform manual testing on various in-house applications, including functional testing (smoke, sanity, and regression), usability, exploratory, compatibility, cross-browser, security, and acceptance testing.
• Conduct integration testing to validate seamless interaction and data flow between the applications.
• Assess application performance through load testing under varying user loads.
• Test in-house applications developed using .NET and ensure functionality and reliability.
• Verify website updates by testing all changes made to the organization’s website.
• Update and manage test case repositories.
• Identify, document, and track bugs or issues using a defect tracking system (e.g., JIRA, HP ALM).
• Provide detailed reproduction steps and attach supporting evidence (e.g., screenshots, logs).
• Follow-up proactively with developers for defect resolution.
• Identify risks associated when prioritizing defects and fixes for inclusion or exclusion in a release.
• Maintain thorough documentation of test cases, test results and other relevant quality assurance activities to support transparency and repeatability of testing processes.
• Provide work estimates to the Project Manager for inclusion into detailed project schedule.
• Coordinate and conduct end-user acceptance testing with stakeholders (UAT).
• Support training and documentation for end users.
• Perform data clean-up tasks, ensuring accuracy and consistency across datasets.
• Perform Data Augmentation from multiple sources to identify discrepancies and ensure alignment.
• Be adaptable to additional tasks as assigned by the supervisor, demonstrating flexibility and a proactive approach.

Qualifications and Experience:

• Minimum 3 years experience in analyzing, planning, developing and executing Test Plans and Test Cases.
• Experience working in a large and multiple project environment.
• Experience testing web applications (User experience, functional, in-house developed products and solutions built on SaaS products like Salesforce, etc.)
• Strong software testing experience in the IT industry, specifically, as part of a team responsible for delivering Quality Assurance for IT projects.
• Ability to use Agile tools like TFS or Jira to track and report defects.
• Degree/Diploma in Computer Science or related field.
• Candidates with familiarity in SQL and Salesforce will be preferred.

Skills and Competencies:

• Excellent communication skills – oral, written, and presentation
• Excellent analytical and problem-solving skills
• Attention to detail and ability to think from a user perspective
• Self directed
• Planning and organizing skills
• Flexibility and adaptability to ambiguity
• Client focus
• Teamwork
• Ability to manage repetitive data tasks with precision
• Excel competency

Why OREA?

• We work on award winning-campaigns, world class events and some of the biggest issues (i.e. housing/real estate) in Canada.
• We offer a competitive salary, defined pension contribution plan and awesome health benefits.
• We help our staff grow their skills to advance their careers through individual professional development budgets.
• We provide staff with the best technology and full-time support.
• We offer a very competitive vacation package to all staff and additional time off throughout the year for birthdays, moving, bereavement and more.

Interested applicants should submit their application on or before February 21st, 2025. We thank all applicants in advance for their interest in OREA but only those selected for interview will be contacted.

OREA is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Human Resources Department.