Junior Quality Assurance (QA) Analyst

Munvo (part of the Plus Company agency network) has one goal – to help our clients maximize their MarTech investment. As a trusted advisor, we partner with industry leading MarTech solutions – ActionIQ, Adobe, PEGA, RedPoint, Salesforce, SAS, and Unica (HCL) to help our clients integrate best-in-breed marketing solutions with their existing environment to ultimately deliver great experiences to their customers.

We are innovators who seek to grow within a dynamic MarTech culture. Join our team of collaborative, solution-driven architects, consultants, and strategists to grow the brands you interact with daily. You’ll see your work on some of your favorite brand websites, in email and mobile marketing campaigns, and beyond.

We’re on the lookout for someone unique. A person with drive, passion and energy to create something great. This is an entry-level position with significant growth potential for the right candidate looking to build a career in email marketing and gain hands-on experience alongside Salesforce Marketing Cloud experts.

As a Junior Quality Assurance (QA) Analyst, your core responsibilities will be:

• Identifying and reporting bugs, analyzing and troubleshooting issues, and providing feedback to developers and other stakeholders.
• Develop and execute test scenarios/cases using tools like Validity and Litmus.
• Record test results in a clear, detailed and organized manner using Jira Software.
• Understand and review documentation for email programs.
• Validate implemented campaign flow logic in accordance with existing documentation.
• Provide input on severity and priority of issues.
• Execute all assigned testing as per schedule.
• Utilize existing tracking systems, report mechanisms, agreed conventions, and metrics.
• Support Senior QA Analysts.
• Communicate and liaise with internal and external teams.
• Keep up-to-date on industry trends, testing environments and latest device releases.

what we are looking for.

• 1+ years of experience.
• Knowledge of general QA procedures and methodologies, as well as HTML development fundamentals.
• Strong organizational skills and the ability to manage multiple projects/tasks simultaneously with competing demands to meet deadlines.
• Familiarity with testing/QA tools and email platforms.
• Basic understanding of data fields.
• Knowledge of bug tracking software, such as Jira.
• Critical thinker with a meticulous eye for detail, both in catching bugs and writing clear documentation.
• Drive to take on new challenges and be a quick learner.
• Enjoy working on an integrated and collaborative team.
• A highly entrepreneurial spirit, who lives and breathes autonomy. You pride yourself on delivering quality feedback effectively and constructively
• Driven by a curiosity of leveraging AI tools to advance our clients work and objectives

• Agency/Branding knowledge of Email marketing campaigns is an asset
• Experience with Email campaign testing tools like Litmus/Email on Acid/Validity - is an asset
• Knowledge of HTML and the ability to understand email logic is an asset
• Salesforce Marketing Cloud or similar certification(s), is an asset

What’s in it for you:

We value the ‘whole you’

• An innovative and entrepreneurial work environment that promotes ingenuity and individuality - with the best of colleagues, and the best of clients
• Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
• Generous Vacation starting at 3 weeks + 1 extra week over the holidays
• Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
• Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices)
• Team social events - holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!

We are obsessed with learning and being better humans

• In-house learning & development sessions and annual career and growth conversations’
• Access to internal network of opportunities across all agencies
• Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)

Check out our EDI report here to learn more about our work and commitment towards equity.

We invest in your health and wellness:

• Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more!
• Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
• Dedicated play rooms for days you need to bring the kids and health and wellness rooms when you need a place to get grounded.
• A responsible sick & personal absence days policy designed so you don't have to worry the moment a personal obligation or emergency arises.
• Maternity leave top up program.

Expiry Date Notice: This job description expires on March 4, 2025

We’re humbled by the number of talented people who apply to work with us every day. And, we thank each and every one of you. Truly. We’ll reach out directly to those we’d like to meet for an interview.

Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Munvo what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.

By joining Munvo, you become part of Plus Company, a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we’re made of. A whole network of them.

Employee & Job Applicants Privacy Notice

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