Customer Success Manager

PACE Cardiology
Newmarket ON
30+ days ago
PACE Cardiology
PACE Cardiology
pace-cardiology.com

Job Description

Marketing & Customer Success Representative (Part-Time)

Location: Newmarket, Ontario (This would primarily an on-the-road position . Territory would primarily include the GTA, Simcoe-Muskoka and beyond).

Job Type: Part-Time (25 to 30 hours per week)

Practice: PACE Cardiology

Are you a people-oriented professional with a passion for healthcare marketing and customer service? PACE Cardiology is looking for a dynamic Marketing & Customer Success Representative to build and maintain strong relationships with our referring physician offices. This role is essential in ensuring excellent communication, promoting our services, and enhancing the referral experience.

Key Responsibilities:

- Regularly visit offsite referring physician offices to strengthen relationships and provide updates on our services.

- Act as a liaison between referring providers and our practice, ensuring seamless communication and excellent patient care coordination.

- Identify and address any concerns or needs of referring offices to enhance their experience with our practice.

- Educate referring providers and staff about our services, procedures, and any new developments in our practice.

- Gather feedback and provide insights to our internal team to improve referral processes.

- Coordinate and attend networking events, medical conferences, and industry-related meetings as needed.

- Maintain a database of referring offices and track interactions to ensure consistent follow-up.

Qualifications & Skills:

- Prior experience in medical marketing, customer service, or physician relations preferred.

- Strong interpersonal and communication skills with the ability to build lasting professional relationships.

- Self-motivated with excellent organizational and time-management abilities.

- Familiarity with medical terminology and the healthcare referral process is a plus.

- Ability to travel to referring offices — GTA, Simcoe/Muskoka and beyond (valid driver’s license required).

What We Offer:

- Competitive salary based on experience

- Mileage reimbursement for travel

- Comprehensive benefits package, including health and dental insurance (after 6 months of employment)

- A supportive and team-oriented work environment

If you have a passion for healthcare, enjoy relationship-building, and want to play a key role in the success of an established cardiology and cardiac practice, we’d love to hear from you!

Job Type: Part-time

Pay: $30.00-$40.00 per hour

Expected hours: 25 – 30 per week

Benefits:

  • Dental care
  • Extended health care

Schedule:

  • 8 hour shift

Application question(s):

  • Are you comfortable with travelling to visit with various physician office's in your own car?

Work Location: In person

Application deadline: 2025-02-19

Visit Original Source:

http://ca.indeed.com/viewjob

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