Job Description
- Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
- Targets appointment-oriented sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state driver's license in order to make sales calls.
- Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
- Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
- Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
- Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
- Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
- Maintains well-documented, accurate, organized and up-to-date file management system in order to service client and employer in the most expedient, organized and knowledgeable manner.
- Develops strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
- Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
- Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
- Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
- Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
- Professionalism: Controls expenses including travel on the property's behalf in order to minimize hotel costs. Represents themselves, the hotel and Sage Hospitality Resources with the highest level of integrity.
- A service-focused approach and a caring, sincere attitude at all times. Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all coworkers for the best overall performance of the hotel. Display a neat, clean and business-like appearance at all times.
Experience
Knowledge/Skills
- Requires knowledge of general sales techniques, yield management, and customer service skills.
- Requires the ability to hear, speak, read and write English fluently.
- Requires 12th grade level mathematics, spelling and reading skills. Requires effective business writing skills.
- Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment.
- Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions
- Understand and follow verbal/written instructions.
- Work on more than one task at a time.
- Develop strong internal and customer relationships.
- Set and manage priorities and plan activities in advance.
- Solve problems and make sound business decisions.
the Nines Hotel is certified Gold for Sustainability at Work. As one of Oregon’s Healthiest Employers, the Nines offers perks that are comparable to progressive employers.
- Medical, Dental, Vision and more to all full-time associates.
- All associates can enjoy our complimentary cafeteria.
- 401k matching for all our associates.
- Hotel discounts at marriott.com.
- Many other perks, benefits & discounts for all our associates!
- Save on your parking and public transportation costs by using our pre-tax savings account.
- $50 TriMet monthly subsidy!
Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
Visit Original Source:
http://www.indeed.com/viewjob