Account Manager, Credit Solutions, Commercial Services

FirstOntario Credit Union
St. Catharines ON
30+ days ago

Job Description

Why FirstOntario?
FirstOntario Credit Union is one of the largest credit unions in Ontario. We are a trusted co-operative financial intuition dedicated to providing competitive banking products and services and a quality Member service. More than 118,000 Ontarians choose FirstOntario for their financial needs - from chequing and savings accounts to loans and mortgages and highly qualified investment advice. Our Membership does more than save you money on fees, it also makes you an Owner. At FirstOntario, we believe the best way to ensure our success is by supporting the communities we serve. That's why our policies include volunteering our time, talent and resources to worthy local causes and events. It's also why we reinvest our profits in the same places they're earned, and why we sponsor programs that promote financial literacy and economic development.

Job Overview


The Account Manager - Credit Solutions, Commercial Services is accountable for delivering unforgettable service to existing and new Business Members while embedding FirstOntario Business into the community to become the business lender of choice. The Account Manager - Credit Solutions, Commercial Services is also responsible for supporting FirstOntario Credit Union's strategic goals by achieving sales targets in loans, mortgages, deposits, and fees with the objective of driving and supporting business.


Role
  • Be a trusted advisor to your members and provide credible advice through dedicated support and service that leads to increase Share of Wallet targets
  • Provide support for credit transactions through negotiating, structuring, due diligence, underwriting and closing. Ensure transactions follow sound risk management principles.
  • Make credit recommendations to supporting departments including but not limited to the: Credit Department, Management Credit Committee and occasionally to the Board to support business objectives and provide full service to our members
  • Proactively manage your credit portfolio annual reviews to ensure they remain within established compliance thresholds. This may include but is not limited to tracking, following up with borrowers and analyzing annual reporting requirements from each Member in a timely manner
  • Take action on a disciplined sales/service plan and processes including effectively using campaigns developed by business partners to achieve annual financial targets
  • Proactively build your network while using effective prospecting strategies to attract new business opportunities
  • Direct and support the Business Analysts to guide them day to day in work flow management and assign tasks as required.
  • Be actively involved in the local business community by joining various local business associations and attending/representing FirstOntario at special business events
  • Develop and implement a plan to keep 3rd Party Generated Business on the books and consolidate other products
  • Consider health & safety as a primary concern to ensure the overall well-being of self and others
  • Perform other duties as required
Required Skills
  • Have a post-secondary diploma or degree in Business Administration, Commerce and/or Economics or the equivalent of industry experience
  • Have a strong business acumen from your four to six (3-6) years' tenure in Business/Commercial banking or experience from other Member facing and/or Credit adjudication roles
  • Have five plus (5+) years of experience in Commercial Real Estate underwriting; Development and Construction underwriting considered an asset
  • Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and procedures
  • Be willing to work flexible hours including evenings and weekends as the job demands and travel to meet your member's needs

Our Story

Our emphasis on service means we're constantly searching for new team members whose dedication to helping people is as powerful as their ambition to succeed. We're committed to providing professional development, and to extending employee activities beyond day-to-day operations to support the communities where we're located. Our people are the difference, it's a part of why we love coming to work.

FirstOntario is proud and privileged to be able to assist and touch the lives of so many in our communities.

  • We believe giving back to our communities helps everyone.
  • We believe in volunteering, active community support and participation.
  • We believe in investing our profits back into the credit union and the community.
  • We believe in finding solutions to help our Members and communities.

If this sparks your interest and you demonstrate high levels of integrity and credibility, we should talk. Check out our website for the full job description and prepare your cover letter and resume listing your experience, qualifications, and submit it online through our careers page on the company website.

We appreciate all who express interest; however, only those selected for an interview will be contacted. No phone calls please.

FirstOntario Credit Union will provide accommodations for persons with disabilities, where needed, to support their participation in our recruitment process.

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