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Equitable Life

myFlex Sales Manager

Equitable Life

Reports to: Group Sales Vice-President, myFlex Sales Department: Group Insurance   Location: Ontario The Opportunity:    If you’re interested in launching your career in sales while supporting small businesses and helping them navigate their group benefits plan, we have a great role for you.   We’re looking for someone who can build sales by working with independent advisors to bring myFlex Benefits to small businesses. This opportunity is a great fit for candidates who have an insurance background and who have what it takes to transition to sales, including a natural drive to win new business, a proven ability to build strong lasting relationships, and who aren’t afraid to ask for the business. It’s also a great role for someone who has developed outstanding sales skills in another industry but may be looking for change. We are willing to train on this product. myFlex Benefits™  is a unique and exciting product that enables small businesses to offer their employees a defined contribution, cafeteria style benefits plan.  It's the kind of flexible plan that used to only be available to large companies.  Until now!    This opportunity offers a competitive base salary, a sales incentive program and a comprehensive benefits package including a pension, car allowance and mileage reimbursement.   What you’ll do: Integrate our myFlex sales and marketing tools into various advisor distribution strategies. Build deep relationships with partnering advisors. Leverage the unique differentiators of our myFlex product in sales messaging. Negotiate rates on in force renewals and new business opportunities. Provide enrollment support at the client level (i.e. client enrollment and member education meetings) Provide information and support to advisors concerning plan renewals and pricing adjustments. Work with internal stakeholders to ensure timely quotation and enrollment. Provide marketing support to partnering advisors when they are looking to promote and sell the product.   What you’ll need: Ability to understand the strategic nuances and differentiators of our unique small group product. High service acumen with demonstrated service experience. Self-driven to meet and exceed sales targets. Ability to be assertive when the situation calls for it, including situations when the answer may be no. Knowledge of Small Group Benefits an asset. Excellent relationship and time management skills. Able to work independently within a home office environment. Excellent written and verbal communication skills. Excellent presentation skills and public speaking ability. General understanding of the group insurance marketplace. Ability to enroll and complete the GBA program through CEBS. Ability to obtain Life and A&S licence.

18 days ago
Waterloo Ontario
opentext

 OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.   The Opportunity:  The HR Business Partner acts as an internal consultant and HR resource for senior leaders and their teams, as well as responding proactively to the unique needs the business function and its region. Providing proactive HR consulting services in all areas of workforce planning including talent management, Employee Relations, Organizational Design and Restructuring as well as Employee Engagement and People Manager/Leadership development. Additionally, this includes the identification and resolution of critical issues for the client groups and the implementation of HR policies and practices that align with global HR strategic objectives.In support of their internal clients, the HR Business Partner will work collaboratively with the HR Centre of Expertise (Total Rewards, HR Operations and Organizational Effectiveness) as well as their Talent Acquisition partners, to ensure timely delivery of business solutions within the framework of the global HR strategy.  The HRBP team seeks to add value to discussions with business leaders, making compelling business cases for HR initiatives and offer insights and analysis to the business to aid effective decision making, while also supporting the flawless execution of HR management processes and tools.  You are great at:  Partnering with leadership teams to understand key business priorities and HR implicationsCollaborating with team members and HR COE partners to define and oversee workforce planning activitiesApplying strategic focus and spends approx. 30% of the time on strategic issues such as talent planning, talent management, employee engagement and organizational design efforts. Leads the business through the delivery of key programs in support of strategic goalsOverseeing and managing all LOB HRBP support from planning to executionCommunicating business initiatives and talent-related priorities to the extended HR teamCommunicating HR priorities and goals with leaders to ensure an effective partnership Supporting senior leaders in initiatives such as comp planning, leadership development, employee communications, organizational design, change management and performance managementUnderstanding overall LOB metrics, what they mean, and present to leaders to enable decisions and drive changePartnering with leaders on M&A integration planning What it takes:  8+ Years of Human Resource experience in an HR Business Partner or HR Generalist capacityCustomer-focused with proven relationship-building strengths and solid experience developing workforce plans based on business goalsStrong business acumen, evidencing the use of insights in the business environment to improve talent and business outcomes Strong analytic capability to identify and diagnose pressing business challenges, uncover insights to enhance decision making and can align organizational strategy to talent decisionsStrong financial acumen, competent in understanding financial statements and the overall financial health of OpenText. To be confident to interpret financial metrics and calculate the financial impact of HR decisions.  To be capable in building the economics of an HR business caseStrong stakeholder credibility and network. To be influential in optimizing stakeholder collaboration. To have an ability to present powerful presentations that drive stakeholders to action and be thoughtful in overcoming objections and secure stakeholder agreement to HR recommendationsComfort and ability to thrive in a high-change fasted paced environment University degree, preferably in business/Human Resources, or equivalent combination of education/experience   OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please [email protected]).

20 days ago
Waterloo ON
opentext

 OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.  Revenue Operations Manager, Sales Enablement The Opportunity:  The Revenue Operations Manager, Sales Enablement, is a member of a global and dynamic team that provides training, development and support to OpenText Sales and their teams to enable revenue growth. This role leads activities and projects related to sales enablement and training.The position plays a proactive role and acts as a liaison between and across the different cross functional groups. You are a trusted advisor to the Director, Sales Enablement. The Revenue Operations Manager contributes to the achievement of sales revenue growth by driving key processes, activities, and projects by:Supporting the Director, Sales Enablement with the development of strategic initiatives to drive desired business outcomes  Building strong stakeholder and cross functional relationshipsDeveloping and implementing project/program and change management best practicesOffering ongoing accurate and meaningful reporting and analysisPlanning, organizing, and directing completion of large team projects Supporting best practices of curriculum design that build out robust sales training programs and effective evaluation strategiesDetermining how enablement can support the improvement of win rates and exceeding quotaSupporting planning cycles (budget, technology, strategy)Providing data analysis, executive level presentations, and KPI materials What You're Great At:Showcasing excellent business acumen and leadership skillsProject, Program and Change ManagementSynthesizing and summarizing information and data, building it into impactful presentationsBuilding relationships and driving cross-functional growth programs involving effective collaboration with multiple stakeholders and teams to ensure company goals are achievedAbility to negotiate and resolve conflicts effectivelyWorking well in both a team environment and independentlyWorking efficiently while managing expectationsLeveraging project management best practices to prioritize requests, demands and meetdeadlines What It Takes:7+ years of relevant business experience, ideally within a fast-paced technology environment3-5+ years of prior sales operations/support and/or sales experience is an asset5+ years of experience in learning & development or sales enablementStrong project and program management skills that lead organizational change to effectivelymeet strategic and tactical goalsDemonstrated success partnering with cross-functional teams and at the senior leadership levelHigh level of responsibility and ownershipProven track record of developing, implementing and driving process efficiencies, effective policies and enabling better practicesProficiency in MS Excel, Power Point, Outlook, and Word is a mustAptitude towards data analysisCuriosity and appetite for learning new technologyAbility to deliver to multiple deadlines and prioritize effectivelyExcellent problem-solving At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email [email protected] Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA), Equal Employment Opportunity  and Employee Polygraph Protection Act

21 days ago
Waterloo ON
opentext

 OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.   The Opportunity:Reporting to the Manager, Maintenance Renewals this position is focused on communication and selling skills since it is the customers’ renewal contact for Open Text. This will involve producing renewal quotes, following-up on renewing maintenance and selling the value of our Support Programs to customers. Strong organizational skills are also needed to ensure renewal information and status is recorded accurately and for billing and future reference. Concurrently the incumbent will be responsible for identifying and conducting gap analysis and process improvement.  What you will be doing: •    Providing exceptional service by reaching out and building strong customer relationships while providing a consultative and proactive process to produce competitive renewal quotes. •    Consult with internal sales team to prepare renewal quotes, overcome objections through process of negotiation and adjust quote as required to ensure competitiveness of the solution being presented to the customer•    Maintain and update reporting systems to utilize for research and provide accurate forecasts within a sales support territory•    Cultivate strong business relationships with the Account Executives and other legal stakeholders•    Develop on going lead generation and pipelines through innovation and customer insight to gain new maintenance renewal contracts, while continuously selling the high value of OpenText’s support programs•    Utilize high attention to detail to review and process incoming purchase orders and payments. •    Consistently look to enhance renewal process and procedure while working to achieve an exceptional team environment.  What will it take:•    1 – 2 years’ experience working in a sales-oriented, lead generation or renewals environment•    University/College degree within a related discipline or equivalent work experience•    Exceptional communication both written and verbal, with the ability to listen and understand client needs and focus the content•    Ability to think outside the box when researching leads for expanding new maintenance contracts and finding new and creative ways to show how OpenText products can help the client achieve their goals •    Strong desire in establishing and maintaining strong relationships with client •    Ability to work cross-functionally with a dynamic team who rely on each other to achieve overall corporate goals Goal-oriented, positive, a self-starter, with strong attention to detail and analytical skillsTrack record of autonomy, ownership and execution Strong ability to multi-task and prioritize work effectivelyProven experience working in a fluid environment that is ever growing and changing   OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please [email protected]).

22 days ago
Waterloo ON
Geotab

Who we are: Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Marketplace, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.  Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram, Twitter or Facebook. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Channel Marketing Manager, Strategic Partnerships, who will be responsible for channel lifecycle marketing strategy within our Strategic Account partnerships. What you’ll do: As the Senior Channel Marketing Manager, Strategic Partnerships you will work with sales leadership to set and achieve business targets, and provide monthly, quarterly and annual marketing performance. You will be the key point of contact in all strategic account partnerships to develop joint channel marketing plans to help deliver against sell-in and sell-through targets. #LI-GF1 Why job seekers choose Geotab: Work from home and flex work arrangements Baby bonus Home office reimbursement program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits (full-time employees only) Retirement savings program (full-time employees only) How we work: At Geotab, we understand that the world is always changing and that we need to change with it. Geotab has adopted a hybrid model for working, including a flexible work from home program, with the opportunity to work in our safe, clean offices. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals.  We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at [email protected] Click here to learn more about what happens with your personal data.

23 days ago
Waterloo, ON, Canada
opentext

    OPENTEXT - THE INFORMATION COMPANY:As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.    THE OPPORTUNITY: Working as part of the dynamic OpenText International Sales organization, the Program Manager role is a key member of the International Sales PMO. The position will be instrumental in delivering strategic initiatives that achieve tangible organization results for the International Sales function. We are looking for an experienced Program / Project Manager to collaborate with the International Sales leadership, as well as various global support functions to identify and execute initiatives that drive high performance and promote alignment to ensure achievement of strategic results. The candidate will be extremely organized with an ability to contribute new ideas and solutions that address business opportunities, demands and challenges. Working in a highly energetic, dynamic environment, an ability to manage and run multiple projects / initiatives simultaneously is essential, completing a range of tasks from project coordination to strategic program design and implementation.  YOU ARE GREAT AT: Work closely with the International Sales leadership to develop and execute initiatives aligned to strategic priorities for the function.Project manage cross functional initiatives and programs, coordinating activities and resources with regular progress reporting against key milestones, owning on time delivery of projects. Deliver multiple concurrent projects, tracking completion of action items, resolving issues, and mitigating risks in partnership with the Vice President, PMO Internationa Sales.Work collaboratively with other functions on projects aligned to support International SalesResolve any specific challenges by adapting programs as necessary, effectively communicating changes to leadership and other relevant stakeholders.Monitor and evaluate the effectiveness of assigned programs, though periodical reporting against KPI's, business impact and the benefits realized. Support other PMO Projects as priorities require.Perform any other Project / Program Management responsibilities and tasks as required by the International Sales leadership. WHAT IT TAKES: 7 or more years experience in program and project management, ideally within a technology environment or enterprise software company.Experience of operating across different, geographies, time zones and cultures.  Track record in designing and executing successful programs.Strong organization and time management skills: balance and prioritize multiple projects in a fast-paced environment with the ability to work unsupervised.Work with all levels of the organization, and quick to build working relationships with others.Flexible and adaptable to time sensitive situations, with the need to work outside of conventional hours to co-ordinate with team. members located at locations around the world and working on different time zones/ work schedules.Demonstrate leadership skills with strong business acumen and an ability to influence others.Exceptional interpersonal and communication skills to all levels of the business.Confident and experienced presenter.Self-motivated and driven to learn quickly, with an ability to apply new skills and knowledge.A fast-thinking, high-energy individual, and an ability to work with a wide range of personalities and cultures will thrive in this role.An understanding of OpenText solutions or Information Management technology a significant advantage.Understanding of cloud-based software & services delivery and hosting operations.Strong experience with Microsoft Office apps, especially MS Excel, Word, and PowerPoint.Experience with SalesForce.com.Fluent in English, both written & verbal. Additional languages, a plus.Bachelor's degree or equivalent.At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.  OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please [email protected]).

23 days ago
Waterloo ON
Axonify

The Customer Experience Analyst is responsible for supporting the various teams (Instructional Design, Customer Solutions, Customer Engagement, Customer Care) within the Customer Experience department. The incumbent will be experienced and passionate about handling multiple priorities in a fast-paced environment and utilize savvy organizational skills and tenacity to drive projects to completion, all while keeping themselves (and others!) organized. The Customer Experience Analyst is an expert in the implementation process of the Axonify platform, department operations, internal procedures and resources. In addition to supporting the implementation of the Axonify platform, the role supports the enablement of the entire Customer Experience department. This includes working cross-functionally within Axonify to refine processes and create internal and customer facing documentation. IF YOU ENJOY: * Learning from the best.  Our leaders support us, develop us and help us become our best.  Our open door and transparent culture nurtures everyone to build their career and develop their skills * Wellbeing. We love our work, but we also love our lives outside of work and Axonify supports this balance  * Collaborating.  We believe our ideas are better together and we encourage trust, respect and authenticity to support each other.  The Axonifam collectively celebrates successes and learns from each other to be even better * Being Bold. We are fast-paced, constantly evolving, and flexible to change.  If you like to challenge convention and be tenacious in the face of uncertainty, Axonify is the place to balance never giving up but respecting when to let go * Getting It Done.  We work hard through perseverance and taking ownership, but because of our phenomenal positive attitude, we ALWAYS have fun along the way YOU’LL BE SUCCESSFUL AT: * Supporting the Customer Experience department in the creation, customization and organization of customer-facing documents and presentations used to onboard customers * Collaborating with key individuals within Customer Experience to identify best practices to incorporate into customer facing documents * Supporting planning and management of multiple enterprise customer implementations concurrently * Supporting project management of customer implementations by managing customer timelines and deliverables, alongside acting as an Axonify SME and trusted partner to the team * Advising customers on the Axonify implementation process * Providing Customer Experience operations support: creating and maintain analytics, ensuring processes are up to date, ensuring key players are included in decision making * Providing internal project management to support your team and overall business goals * Various other duties as required to support the Axonifam. BECAUSE YOU BRING: * Professional Experience. 2+ years experience working within a business-to-business environment. Demonstrated knowledge and success creating and refining processes and resources. Experience engaging and communicating with stakeholders and subject matter experts. Experience supporting implementation and Instructional Design principles and practices (if you’ve done this within an eLearning environment is considered an asset) * Knowledge.  Economics, Finance, Business Administration, Statistics or related discipline gained through post-secondary education, experience or a combination of both. * Energy, passion and creativity. A creative mindset to build solutions, energize others with passion, and encourage quality and commitment. Thrive in a fast-paced, rapidly evolving, deadline-driven environment. Enthusiastic, flexible to a dynamic work environment and a demonstrated commitment to producing high-quality outputs and superior customer service are essential. * Performance. Strong personal organization and project management ability. Superior communication skills and attention to detail. Expert time management and prioritization. * Tools. Strong experience working with the Google Suite (Drive, Docs, Slides, Sheets, Forms) and Microsoft Office Suite – Excel, Word and Power Point required. Added value for the role if you have Salesforce. Experience with Mavenlink (or other project management software) an asset. Technologically savvy, with a passion for figuring out new tools and programs. * Team Player. Builds bridges among cross-functional teams to achieve common goals. Thrives working with people, and excited about the opportunity to help others achieve success. Enthusiastic team player who also works well independently, and makes decisions using sound judgment. WORK LOCATION: Ideally, this role will be based out of our Waterloo, Ontario office. You will have the flexibility to choose how you work - in office or virtually - with a requirement to be in the office 20% of the time if you live within 150km from the Axonify office. We're also interested in candidates who live more than 150km away from the office and would like to work virtually 100% of the time, and have the ability to come to our office once per quarter. You will be provided with the tools, resources and support to ensure success regardless of where you physically work. WHO WE ARE: We believe that a great attitude leads to great results, and are looking for people who are bold, tenacious, like to have fun and get it done. We’ve been recognized as a Great Place to Work and we’re proud of the numerous awards won for workplace culture and technology innovation. We designed our fun, fast, personalized frontline learning experience to make sure critical information sticks. Because when learning actually works, it changes the game for everyone. HOW TO APPLY: Are you ready to start your career with us? We will be accepting resume and cover letter applications until October 29th, 2021 – but don’t let that stop you from applying today so we can connect and understand why you will make our great team even better.  In your cover letter, tell us a story about a significant personal or professional accomplishment and let us know what you did to make it happen.   We're here to Help: Axonify strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may have accessibility requirements. Should you require an accommodation please contact [email protected] Information received related to accommodation needs will be addressed confidentially.

23 days ago
Waterloo Ontario
eSentire

Role Overview  The Sales Development Representative (SDR) is responsible for nurturing business opportunities for our award winning cybersecurity service. The SDR will interact with business contacts in a specified geography and vertical by email and phone using our “Predictable Revenue” process, rather than “cold calling”. In addition, the SDR will attend various trade shows on occasion throughout North America. Integrity, vision, and passion are essential for this role - you will be joining a record-breaking team of motivated individuals, with a defined career path within the company available to you as you progress.    You will be responsible for: Following up on leads found by marketing who’ve demonstrated interest in our service Identifying decision makers within targeted leads to begin sales process Engaging in ongoing training on cybersecurity, the hottest growing market in information technology Engaging in ongoing training on business to business sales approaches/techniques Collaborating with Account Executives to execute on strategic sales approaches Creating and delivering qualified opportunities to Account Executives according to defined process Where necessary, support marketing efforts such as trade shows, exhibits, and other events Making outbound follow-up calls to existing customers to cross-sell and up-sell Handling inbound, unsolicited prospect calls and convert them into sales qualified leads Overcoming objections of prospective customers Entering new customer data and update changes to existing accounts in the corporate database Attending regular sales training sessions Appropriately communicate brand identity and corporate position To be successful in this role, you will have: A University or college degree or an acceptable combination of education and experience At least one (1) year of direct work experience in a sales or telesales capacity A background in dealing with the public in some capacity is ideal (retail, sales, etc.) A strong problem identification and objection resolution skills Exceptional verbal communication and presentation skills appropriate for dealing with business professionals at various levels Excellent listening skills Strong written communication skills High energy and an engaging level of enthusiasm Able to perform basic calculations and mathematical figures The ability to occasionally travel and attend sales events or exhibits The ability to work individually and as part of a team High level of integrity and work ethic Experience with customer relationship management software is ideal Why a Career with eSentire?   Our Culture: At eSentire we work in a collaborative and innovative work environment. We work with brilliant and passionate people who strive and encourage others to do their best. eSentire’s idea-rich environment welcomes creative and sometimes unconventional perspectives!   Growth Opportunities: At eSentire you will have the opportunity to grow and make an impact from your work. We encourage innovation in all who become a part of our team. With growing operations internationally, there is lots of lateral and upward advancement opportunities for rewarding and developing careers with eSentire. We’re strong believers in continuing education and provide the resources that you need to continue learning.   Employee Perks: We provide flexible working hours, half day off birthdays, subsidies for continuing education and health & wellness, and attractive compensation and benefits plans.  We make it our obligation to the team to stay current with compensation trends in the tech field!   

24 days ago
Waterloo Ontario
opentext

 OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.   The Opportunity:  OpenText has developed global Centres of Excellence for Account Development to support best-in-class cloud software technology and solutions. This position will support (geography and POD), based in (OT office location). As an Account Development Executive, you will be joining a social, high-performing team required to collaborate with peers to effectively attract and qualify prospects evaluating the purchase of OpenText solutions. The successful incumbent will be comfortable cold calling, cold emailing & engaging via social media and video. It is important that you have a basic understanding of B2B lead generation and business development. If you are energetic, tech savvy, motivated and creative, this position will challenge and enhance your skillset. This is a quota-carrying role for career–minded individuals that offers a strong introduction and foundation for a future role in Sales, pre-sales, solution consultancy or management with a global software organization. You will receive a best-in-class onboarding and continuous on the job coaching and personalized development to support your professional growth. ADEs are responsible forpartnering with their Account Executives in the field to develop a territory strategyfor discovering, nurturing, and qualifying a pipeline of leads, and converting those leads to Sales-qualified opportunities and revenue. ADEs are also responsible for working with their Sales & Solution Consultant Teams to actively support & progress opportunities through the sales pipeline funnel to close. Their prospecting activity is split between outbound, strategic sales–driven prospecting, and following up inbound leads generated from prospect and customer engagement activated by Global campaigns and Regional Field Marketing. Success in this position is measured by qualified pipeline creation, pipeline acceleration and revenue, with activity-based metrics in place to achieve this outcome. Outbound prospectingThis role uncovers & develops new business opportunities via outbound cold calling into targeted enterprise-level accounts by working strategically with an assigned Sales team of field-based Account Executives,articulating business value through persona-based research, storytelling, social selling, etc.Inbound lead developmentThis role is responsible for qualifying and developing new business leads that come from prospect and customer engagement across our campaigns and digital events to generate Sales Qualified Leads (SQLs). An inbound lead provides the opportunity for the ADE to build a profile of the customer pain points OpenText can resolve and a ‘way in’ to the organization to map the buying process and target additional contacts engaged in the process.Opportunity progressionADEs will be assigned opportunities to progress working as part of a ‘win-team’ with an Account Executive and Solution Consultant. Activities include re-engagement to understand any blockers, changes in the buying team or decision making process, change in organizational priorities, as well as nurturing additional relationships to move the opportunity forward.Prospecting activityThis role will act as a trusted business advisor and build customer relationships via outbound telephone cold-calling and the use of email, social media and video engagementThis role identifies key contacts and target accounts through Salesforce.com and desk-based research tools (e.g., LinkedIn & DiscoverOrg).      All lead generation activity, progress & forecasting is tracked and managed within Salesforce.com and Outreach using the approved processes and tools. ADEs provide weekly progress & forecasting updates in their manager 1:1 meetingADEs qualify leads using the B2B BANT criteria: Budget, Authority, Need, Timeline and against approved prospecting sequences within OutreachSales Qualified Leads (SQL) are approved and monitored for quality via our SQL definition process agreed with Sales. What it takes to excel:Achievement of quarterly targetsStrong interpersonal and effective verbal and written communication skills, with the ability to listen and understand a prospect’s business challengesAbility to work unsupervised and within a team environmentCreative, can-do attitude when researching leads and cold calling prospectsAbility to adapt in a fast-paced, high-growth tech environment - only constant is changeStrong organizational, planning and prioritization skillsGoal-oriented, positive, self-starter with strong analytical skills and a track record of autonomy, ownership, and executionAbility & desire for continuous learningExperience with Salesforce.com, Outreach, LinkedIn Sales Navigator & DiscoverOrg a plus.Graduate or 1-2 years of proven successful outbound lead generation experience in a technology environment preferred  OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please [email protected]).

25 days ago
Waterloo ON
RouteThis

Technical Services Manager RouteThis is a region of Waterloo success story whose time has come to level up and we’re on a mission to help companies intelligently automate their support teams. If you’ve had to call tech support, and been frustrated by long queues, unhelpful agents or unresolved issues, you know the pain RouteThis addresses. Our products are changing the tech support world with mobile and self diagnostics solutions at the center and we are looking for amazing talent to join us and build products to revolutionize this $15 billion dollar industry. Reporting into the Director, Customer Experience our ideal candidate is an experienced someone who cares deeply about providing the best possible customer onboarding experience through the delivery of an amazing technical implementation. You will work closely with customers to technically configure the RouteThis platform, advise on SDK integrations, integrate with online properties such as chatbots and FAQs, and generally act as a technical expert to successfully deploy our incredible suite of products. You will be well supported as you hone your craft with caring leadership, meaningful projects to stretch your skills, and the opportunity to be elevated by a motivated and talented team who will collaborate with you along the way! You will: * Configure the platform and make platform configuration changes for customers * Advise on the SDK integrations, their benefit, and walk non-developers through resourcing, expectations, and the product experience * Ensure product configurations and white labelled applications are up to customer standards through UAT * Make recommendations to customers on how to integrate RouteThis tools into marketing materials to increase adoption * Set the right technical and deadline expectations throughout the implementation process for new customers or new feature rollout What you bring: * Experience in a similar role ideally in a B2B SaaS organization * Enjoy working with customers remotely and prioritize high levels of communication * Experience leading conversations with customers in order to understand their problems and the ability to translate those problems into a technical configuration * Experience using JSON, CSS, and HTML * An understanding of the customer journey from a product perspective and the ability to leverage that understanding to create great technical solutions * A collaborative, team spirit willing to work with other internal teams to prioritize, delight, and of course stay on schedule! Do you feel like you’re able to tackle this role? Show us what you’ve got! We absolutely don’t expect applicants to check off every box for any of our positions and welcome you to apply if you feel like you are an excellent fit. If you want to work on the next generation of network diagnostics that provides a disruptive new approach for tech support teams, you should be working at RouteThis! Why RouteThis? * Growth: As a rapidly growing company, we’re constantly facing new challenges and prefer to promote from within. By working with us, you can jumpstart and shape your career. * Team: At RouteThis you’ll be working on a highly-motivated team full of the best talent you can find. We’re carefully selective on who we hire as we’re a close team. * Fun: Monthly team social events, catered team lunches and happy hours are all part of our culture. We never forget that work should also be fun. * Perks & Benefits: We offer competitive salaries, flexible work arrangements, and a comprehensive benefits package. * Location: Located in downtown Kitchener, near the LRT and transit hub, RouteThis has a prime work location and offers hybrid work options. Please note: We thank all applicants for your interest in RouteThis. Only those applicants selected for an interview will be contacted. Agency calls will not be accepted. RouteThis is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.

25 days ago
Waterloo Ontario
eSentire

About The Customer Success Team  We’re continuing to build out a passionate team of A-player Customer Success Managers. We are looking for an ambitious and resourceful Customer Success Specialist to join our ranks, as we exponentially grow our customer base.  Our Customer Success team supports a wide array of customers along the entire sales lifecycle, as they engage with us and adopt our services to achieve their goals. We ensure customers are optimized and scale effortlessly through impactful engagements, all focused on driving business and technical value. Our obsession is understanding a customer’s business to build lasting partnerships that continue to add value over time.   We are laser focused on making customer success a company-wide imperative and building a culture around putting customers first.   Who You Are   As an SMB Customer Success Specialist, you will be responsible for making small business customers (businesses under 250 employees) in your portfolio successful.   You are passionate about helping our customers transform and optimize their customer experiences, and you will instill that expertise into our team. You are able to innovate in rapid cycles and test solutions to learn what works, then feed insights into a strategy and long-term solutions. You must have scale-up culture in your DNA and get energized by a low-ego, “all hands on deck” environment. You care deeply about not only making your portfolio customers successful, but also collaborating with your peers to ensure eSentire’s success. You are empathetic, enthusiastic and take risks - upping the game of the CSM team. You are a customer-focused leader — an independent critical decision maker and a strategic thinker with no problem taking on the nitty-gritty work.  What You Are Great At  Your top priority will be developing and driving Customer Success Programs for your portfolio of customers. — leaving no retention rock unturned. Your responsibilities will include that you: Provide overall value and relationship management to portfolio of customers  Building and maintaining rapport with your clients to ensure user satisfaction  Proactively reaching out to your accounts to assess health of the account and to identify future needs and growth opportunities Being resourceful with a strong ability to solve problems by getting the required information  Developing clear communication and guiding customers on their  journey as a trusted advisor Overseeing the ongoing adoption of eSentire across multiple organizations   Developing a thorough understanding of how eSentire drives business value and ROI Actively managing the customer relationship and the lifetime value of clients across a large and diverse assigned customer base Identifying risk, upsell opportunities and working with internal and external stakeholders to present solutions Manage renewals and find new expansion opportunities within the account Manage escalations and service reviews  Create customer success plans - understanding client objectives and can develop plans to manage  Collaborate with peers to ensure customers are successful Make recommendations and influence important operating issues/decisions for the broader team Find ways to streamline work, innovate key processes and leverage technology Meet and exceed churn and revenue goals - You will be measured by renewal and retention rates, referenceable customers & NPS What We Require  1-2+ years of customer facing experience in customer service, account management or customer success, or equivalent industry experience Experience managing a high volume of customers.  Experience managing, consulting and negotiating with businesses under 250 employees with proven success in growing existing accounts and relationships at scale. Experience negotiating renewals and working through the commercials Experience managing and supporting clients with proven success in communicating with customers.  Represent the voice of customers - identify and convey customer feedback and use cases to product team Confidence in setting and delivering upon ambitious metrics Ability to learn and persuasively articulate eSentire’s value proposition to client senior executive teams Strong communication and presentation skills (phone, video, email) Patience and positivity. Ability to be focused during a growing and changing scale-up environment   We Offer You:   At eSentire we work in a collaborative and innovative work environment. We work with brilliant and passionate people who strive and encourage others to do their best. eSentire’s idea-rich environment welcomes creative and sometimes unconventional perspectives!    We continually create a rewarding place to work. We want you to thrive in it and contribute to it. We provide:  Wonderful colleagues you’ll be proud to work with and learn from  Subsidies for professional accreditation Annual taxable spending account specifically for your wellness, including health clubs, sports team registration fees, or fitness items (to name a few) Competitive referral bonus up for referrals of top talent One of the fastest growing companies in Canada with growing operations internationally  Waterloo Area's Top Employers 2021 Canada's Top Small & Medium Employers 2020 Attractive compensation plans to ensure we hire, keep and reward team members Full benefits package including paid parental leave, a matching 401k program and medical, dental, vision and life insurance.   At eSentire you will have the opportunity to grow and make an impact from your work. We encourage innovation in all who become part of our team. With growing operations internationally, there is lots of lateral and upward advancement opportunities for rewarding and developing careers with eSentire. We’re strong believers in continuing education and provide the resources that you need to continue learning.    About eSentire eSentire, Inc., is the category creator and world’s largest Managed Detection and Response (MDR) company, keeping organizations safe from constantly evolving cyber-attacks that technology alone cannot prevent. Its threat-driven, customer-focused culture makes the difference in eSentire’s ability to attract the best talent across cybersecurity, artificial intelligence, and cloud-native skill sets. Its 24x7 Security Operations Center (SOC) hunts, investigates, and responds in real-time to known and unknown threats before they become business disrupting events. Its highly skilled teams work together toward a common goal to deliver the best customer experience and security efficacy in the industry.Protecting more than $6 trillion in corporate assets, eSentire absorbs the complexity of cybersecurity, delivering enterprise-grade protection and the ability to comply with growing regulatory requirements. For more information, visit www.esentire.com and follow us on Twitter @eSentire. 

30+ days ago
Waterloo Ontario
Equitable Life

Reports To: Assistant Vice-President, Group Underwriting Department: Group UnderwritingRemote working available for candidates outside Waterloo region.    The opportunity If you’re a natural relationship builder, have significant experience as a Group Underwriter, quoting both small, large and complex cases, and pride yourself on your ability to make effective decisions under pressure, you’d be a great fit for this role!   In this exciting opportunity, you’ll be responsible for complex cases based on premium size, participation level, and plan design, both within and beyond Equitable Life’s target market (up to 1000 lives). You will partner closely with Account Executives and sales leaders in developing strategic approaches to sales, as well as in preparing for finalist presentations. You will also be a trusted consultant when responding to advisor and industry questionnaires. Sound exciting? Consider applying today!   What you’ll do This position is responsible for independently analyzing and rating for unique challenges that arise for large groups, including: Preparing rating analysis for all group life and health benefits, including making appropriate assumptions to estimate the value of any missing information, which has the potential to impact the rating of a multi-million dollar case by 10-20% with a 2 to 3 year guarantee period. Analyzing (in consultation with the Underwriting and Actuarial leaders) the cost implications of unique reports, procedures and methodologies requested by large companies. Reviewing and comprehending the implications of many different styles of reporting experience information from other carriers. Demonstrating the ability to think strategically and “outside the box”, leveraging knowledge and experience that is greater than would typically be seen by more junior underwriters. Drawing from a depth of experience, analyze and communicate the case rating from multiple “angles”, not just the standard formulaic approach, providing a reasoned final recommendation, to required internal clients. Managing complex data from multiple classes and divisions both intuitively by comprehending complicated benefit structures and technically through using excel to provide accurate recommendations. Creating alternate solutions for customer requests using technical expertise and negotiating principles.   Acting as a “Change Agent”, dedicated to process improvement, self and team development.   What we need 10+ years of Group benefits knowledge and experience; including solid knowledge of group products, risk assessment and pricing methodologies. Demonstrated understanding and commitment to Underwriting philosophy, including risk management solutions and extensive experience with funding arrangements (non-refund, refund and administrative services only). Strong multi-tasking, analytical and, decision making abilities evidenced by a progressive career of complex underwriting experience. Superior writing skills as demonstrated by the ability to prepare professional level responses to proposal requests. Proven presentation skills including handling audiences with diverse opinions requiring the use of conflict resolution techniques. College or University degree in a related field, or equivalent earned experience. The ability to strategize in preparing final recommendations using an appreciation for the complexities of the Group Benefits marketplace and competition. Exceptional Microsoft Excel skills, proficient at using actuarial pricing spreadsheets and other special tools to supplement working within our Benefits System: BMS. Certified Employee Benefit Specialist (GBA) designation an asset.

30+ days ago
Waterloo Ontario
opentext

 OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.   The Opportunity:  OpenText has developed global Centres of Excellence for Account Development to support best-in-class cloud software technology and solutions. This position will support (geography and POD), based in (OT office location). As an Account Development Executive, you will be joining a social, high-performing team required to collaborate with peers to effectively attract and qualify prospects evaluating the purchase of OpenText solutions. The successful incumbent will be comfortable cold calling, cold emailing & engaging via social media and video. It is important that you have a basic understanding of B2B lead generation and business development. If you are energetic, tech savvy, motivated and creative, this position will challenge and enhance your skillset. This is a quota-carrying role for career–minded individuals that offers a strong introduction and foundation for a future role in Sales, pre-sales, solution consultancy or management with a global software organization. You will receive a best-in-class onboarding and continuous on the job coaching and personalized development to support your professional growth. ADEs are responsible forpartnering with their Account Executives in the field to develop a territory strategyfor discovering, nurturing, and qualifying a pipeline of leads, and converting those leads to Sales-qualified opportunities and revenue. ADEs are also responsible for working with their Sales & Solution Consultant Teams to actively support & progress opportunities through the sales pipeline funnel to close. Their prospecting activity is split between outbound, strategic sales–driven prospecting, and following up inbound leads generated from prospect and customer engagement activated by Global campaigns and Regional Field Marketing. Success in this position is measured by qualified pipeline creation, pipeline acceleration and revenue, with activity-based metrics in place to achieve this outcome. Outbound prospectingThis role uncovers & develops new business opportunities via outbound cold calling into targeted enterprise-level accounts by working strategically with an assigned Sales team of field-based Account Executives,articulating business value through persona-based research, storytelling, social selling, etc.Inbound lead developmentThis role is responsible for qualifying and developing new business leads that come from prospect and customer engagement across our campaigns and digital events to generate Sales Qualified Leads (SQLs). An inbound lead provides the opportunity for the ADE to build a profile of the customer pain points OpenText can resolve and a ‘way in’ to the organization to map the buying process and target additional contacts engaged in the process.Opportunity progressionADEs will be assigned opportunities to progress working as part of a ‘win-team’ with an Account Executive and Solution Consultant. Activities include re-engagement to understand any blockers, changes in the buying team or decision making process, change in organizational priorities, as well as nurturing additional relationships to move the opportunity forward.Prospecting activityThis role will act as a trusted business advisor and build customer relationships via outbound telephone cold-calling and the use of email, social media and video engagementThis role identifies key contacts and target accounts through Salesforce.com and desk-based research tools (e.g., LinkedIn & DiscoverOrg).      All lead generation activity, progress & forecasting is tracked and managed within Salesforce.com and Outreach using the approved processes and tools. ADEs provide weekly progress & forecasting updates in their manager 1:1 meetingADEs qualify leads using the B2B BANT criteria: Budget, Authority, Need, Timeline and against approved prospecting sequences within OutreachSales Qualified Leads (SQL) are approved and monitored for quality via our SQL definition process agreed with Sales. What it takes to excel:Achievement of quarterly targetsStrong interpersonal and effective verbal and written communication skills, with the ability to listen and understand a prospect’s business challengesAbility to work unsupervised and within a team environmentCreative, can-do attitude when researching leads and cold calling prospectsAbility to adapt in a fast-paced, high-growth tech environment - only constant is changeStrong organizational, planning and prioritization skillsGoal-oriented, positive, self-starter with strong analytical skills and a track record of autonomy, ownership, and executionAbility & desire for continuous learningExperience with Salesforce.com, Outreach, LinkedIn Sales Navigator & DiscoverOrg a plus.Graduate or 1-2 years of proven successful outbound lead generation experience in a technology environment preferred   OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please [email protected]).

30+ days ago
Waterloo ON
eSentire

About The Customer Success Team   We’re continuing to build out a passionate team of A-player Customer Success Onboarding Specialists. We are looking for an ambitious and resourceful Customer Onboarding Manager to join our ranks, as we exponentially grow our customer base.    Our Customer Success team supports a wide array of customers along the entire sales lifecycle, as they engage with us and adopt our services to achieve their goals. We ensure customers are optimized and scale effortlessly through impactful engagements, all focused on driving business and technical value. Our obsession is understanding a customer’s business to build lasting partnerships that continue to add value over time. We are laser focused on making customer success a company-wide imperative and building a culture around putting customers first. Who You Are   As a Customer Success Onboarding Manager, you will be responsible for a seamless customer onboarding journey ensuring medium-sized customers (businesses under 1000 employees) experience a rapid time to value.   You are passionate about helping our customers transform and optimize their customer experiences, and you will instill that expertise into our team. You are able to innovate in rapid cycles and test solutions to learn what works, then feed insights into a strategy and long-term solutions. You must have scale-up culture in your DNA and get energized by a low-ego, “all hands on deck” environment. You care deeply about not only making your portfolio customers successful, but also collaborating with your peers to ensure eSentire’s success. You are empathetic, enthusiastic and take risks - upping the game of the Onboarding team. You are a customer-focused leader — an independent critical decision maker and a strategic thinker with no problem taking on the nitty-gritty work. What You Are Great At   Your top priority will be onboarding and driving customer engagement for your portfolio of customers. Your responsibilities will include that you: Deliver a seamless customer experience throughout the customers onboarding journey Driving the successful delivery of services to eSentire’s customers under the pressure of tight timelines and complex environmental and resource interactions Drive customer engagement through product discussions, service delivery and platform demonstrations Track progress and report on actual project status internally and to customers throughout the project life cycle Establishing good communications and relationships with the customer to ensure that customer queries or problems are resolved in a timely manner Managing scope, risk, schedule, quality, and communication for various stakeholders Coordinate transition from Onboarding to ongoing Support/CSM at completion of project Helping to define process models for handling multiple service deployments Create and manage engaging and useful onboarding documentation for customers Develop internal processes to improve the project lifecycle, simplifying the process for customers Contribute to customer success plans - understanding client objectives and can develop plans to manage with CSM team members Collaborate with peers to ensure customers are successful Make recommendations and influence important operating issues/decisions for the broader team Find ways to streamline work, innovate key processes and leverage technology What We Require 3+ years of managing customer facing implementation projects, customer service, account management or customer success, or equivalent industry experience Experience managing a high volume of customers.  Experience managing and supporting clients with proven success in communicating with customers.  Represent the voice of customers - identify and convey customer feedback and use cases to product team Confidence in setting and delivering upon ambitious metrics Ability to learn and persuasively articulate eSentire’s value proposition to client senior executive teams Strong communication and presentation skills (phone, video, email) Patience and positivity. Ability to be focused during a growing and changing scale-up environment

30+ days ago
Waterloo Ontario
eSentire

About The Customer Success Team  We’re continuing to build out a passionate team of A-player Customer Success Managers. We are looking for a strategic, relationship-minded and experienced Manager of Customer Success to join our ranks, as we exponentially grow our business and customer base.  Our Customer Success team supports a wide array of customers along the entire sales lifecycle, as they engage with us and adopt our services to achieve their goals. We ensure customers are optimized and scale effortlessly through impactful engagements, all focused on driving business and technical value. Our obsession is understanding a customer’s business to build lasting partnerships that continue to add value over time.   We are laser focused on making customer success a company-wide imperative and building a culture around putting customers first.   Who You Are   As the Manager, Customer Success, you will lead the Customer Success team who is responsible for making all customers in your portfolio successful -  which ultimately assures revenue retention.    You are excited about helping our customers transform and optimize their customer experiences, and you will instill that expertise  into our team. You are able to innovate in rapid cycles and test solutions to learn what works, then feed insights into a strategy and long-term solutions. You must have scale-up culture in your DNA and get energized by a low-ego, “all hands on deck” environment. You care deeply about not only making your team’s portfolio customers successful, but also collaborating with your peers to ensure eSentire’s success. You are empathetic, enthusiastic and take risks - upping the game of the CSM team. You are a customer-focused leader — an independent critical decision maker and a strategic thinker with no problem taking on the nitty-gritty work. You are passionate about attracting and developing high quality talent to eSentire. You thrive on leading and inspiring that team to greatness and achieving ambitious goals and innovating strategies that maximize leverage.   What You Are Great At  Your top priority will be laying out the customer success vision/goals/purpose/metrics — leaving no retention rock unturned. Educating eSentire team members about Customer Success will be your focus. Simultaneously, you will get to know your team and peers —- nurturing  relationships so your team and company can succeed. Your responsibilities will include that you: Continue to build upon  a team that wins, has fun and lives the eSentire values Grow, train, and coach your team, so that they consistently set a standard for the experience they give our customers in the eSentire customer journey, are fulfilled by their work, and have a strong understanding and plan for their careers Inspire team to action and sets operational agenda across customer group Ensure that you and your team are aligned against priorities Provide operational oversight of the business and the broader team.  Prioritize where to invest our resources and efforts with customers.  Identify cross-function implications and work across eSentire to resolve or capitalize on them Masterfully manage complex customer dynamics even under the most difficult circumstances Lead and partner with your team to provide strategic guidance to help your customers grow, so you align eSentire with company’s business priorities conduct customer health-checks and QBRs manage renewals and find new expansion opportunities within the account to represent the voice of customers - identify and convey customer feedback and use cases meet and exceed churn and revenue goals - You will be measured by renewal and retention rates, new sale leads, referenceable customers & NPS be viewed as trusted advisory to C-level clients and customer advocates Collaborate with CSM peers, cross-functional teams, and leaders to ensure customers succeed Partner with Sales, Product, and Marketing Leaders to identify trends and uncover opportunities for improved or new success engagements, customer training offerings, and product feedback.   What We Require BA/BS degree or equivalent practical experience.  5+ years experience, ideally managing complex enterprise & mid-market accounts, preferably in a Security, SaaS or MSP based organization.  Experience in a leadership role preferred, within a global customer success environment, leading a team of people. You’ll have hired and coached team members to develop them, and make them more effective, happier employees Confidence in setting and delivering upon ambitious metrics Understanding of SaaS business models and their overall relationship to Customer Success Experience at a security or technology company or relevant consultancy Quick to learn new programs and software and solve complex problems Ability to understand security issues and provide new/insightful recommendations Ability to persuasively articulate eSentire’s value proposition to client senior executive teams Able to engage effectively and persuasively with client senior executive team Able to understand complex / second order motivations and craft creative solutions to achieve goals Able to gain leverage from a wide variety of stakeholders and junior colleagues for impact Excellent problem solver both in operations and analytics. Ability to work across org to solve, and present new/insightful recommendations that drive impact Patience and positivity. Ability to be focused during a growing and changing scale-up environment Willingness to travel up to 20% (post covid)

30+ days ago
Waterloo Ontario
opentext

 OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.   THE OPPORTUNITY: Are you looking to take your career to the next level?  Are you looking for a multi-year project to call your own?  Are you amazing at directing technical teams?  Do you love interacting with business partners?  Do you live for a good challenge?  If you answered yes to these questions, apply within! The IT Director of Sales and Marketing Automation is responsible for the systems that our Sales, Marketing and Partner teams use on a day-to-day basis.  The primary systems include Salesforce.com, Eloqua, and Marketo.  As well as some strategic add-ons to round out the platforms. The director works closely with thought leaders in Sales and Marketing to bring ideas to fruition.  OpenText utilizes our market leading solutions within our environment, the director will work with Engineering to provide continual feedback, improving our products/solutions. The successful candidate will have a technical background and first-hand experience managing large Salesforce.com instance(s).  Likewise having experience with at least one Marketing automation tool is required.  This position will be actively involved in the overarching platform governance and roadmap and is responsible for ensuring OpenText aligns to best practices.  The position has several teams of developers and system analysts who deliver on enterprise projects, enhancement requests and 3rd level support. The director is expected to proactively research and recommend further ways to leverage our platforms to drive value and efficiencies.Contributing to a world class IT organization, the director will own approved business driven IT programs & projects and management of their respective business cases, ensuring that they deliver business value.  Ongoing reviews of the active programs and projects, managing budgets, staff resourcing and addressing any risks associated.  Driving application roadmaps, including working with business partners to prioritize the delivery of the highest value items. YOU ARE GREAT AT: Delivering on time and on budgetManaging expectations of stakeholdersNegotiating with peers and business partnersWorking with 3rd party vendors, including writing statements of workBuilding a network of peers, business partners and external vendors/consultantsBreaking down complex business problems into technical solutionsCommunicating on a technical and business levelTime management and managing multiple prioritiesDelegating tasks to keep focus where neededHandling a fast-paced environmentStrategic and critical thinkingCooperatively develop roadmaps and executing on themPresenting ideas in a clear and concise manner, with consideration of the target audienceProactively identifying areas for improvement, formulating a plan to improve, and executing on the planPromoting best practices with the teamIdentifying new technologies and how they can be incorporatedCreating an environment of knowledge sharing and ongoing learningResource planningDeveloping career paths for your team WHAT IT TAKES:  A relevant bachelor’s degree, College diploma or equivalent experienceLeadership role on at least one major system implementation project (Salesforce preferred)Experience managing large environments involving integrations, add-ons and advanced automation involving AIAt least 10 years’ experience leading technical resources including  experience managing an enterprise Salesforce.com implementationAt least 10 years’ experience managing a marketing automation platform (Eloqua and/or Marketo preferred)Experience with one ore more partner platforms would be preferred (ZiftONE, Magentrix etc.)An aptitude to learn new technology quicklyEffective documentation skillsExcellent written and oral communication skillsThe ability to handle multiple streams of work effectivelyAbility to inspire team members   OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please [email protected]).

30+ days ago
Waterloo ON
opentext

 OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.   THE OPPORTUNITY: OpenText has developed global Centres of Excellence for Account Development to support best-in-class cloud software technology and solutions. This position will support ECS Sector based in our Waterloo office.As an Account Development Executive, you will be joining a social, high-performing team required to collaborate with peers to effectively attract and qualify prospects evaluating the purchase of OpenText solutions. The successful incumbent will be comfortable cold calling, cold emailing & engaging via social media and video. It is important that you have a basic understanding of B2B lead generation and business development. If you are energetic, tech savvy, motivated and creative, this position will challenge and enhance your skillset. This is a quota-carrying role for career–minded individuals that offers a strong introduction and foundation for a future role in Sales, pre-sales, solution consultancy or management with a global software organization. You will receive a best-in-class onboarding and continuous on the job coaching and personalized development to support your professional growth.ADEs are responsible for partnering with their Account Executives in the field to develop a territory strategy for discovering, nurturing, and qualifying a pipeline of leads, and converting those leads to Sales-qualified opportunities and revenue. ADEs are also responsible for working with their Sales & Solution Consultant Teams to actively support & progress opportunities through the sales pipeline funnel to close. Their prospecting activity is split between outbound, strategic sales–driven prospecting, and following up inbound leads generated from prospect and customer engagement activated by Global campaigns and Regional Field Marketing. Success in this position is measured by qualified pipeline creation, pipeline acceleration and revenue, with activity-based metrics in place to achieve this outcome. YOU ARE GREAT AT: Outbound prospecting •    This role uncovers & develops new business opportunities via outbound cold calling into targeted enterprise-level accounts by working strategically with an assigned Sales team of field-based Account Executives, articulating business value through persona-based research, storytelling, social selling, etc. Inbound lead development•    This role is responsible for qualifying and developing new business leads that come from prospect and customer engagement across our campaigns and digital events to generate Sales Qualified Leads (SQLs). An inbound lead provides the opportunity for the ADE to build a profile of the customer pain points OpenText can resolve and a ‘way in’ to the organization to map the buying process and target additional contacts engaged in the process.Opportunity progression •    ADEs will be assigned opportunities to progress working as part of a ‘win-team’ with an Account Executive and Solution Consultant. Activities include re-engagement to understand any blockers, changes in the buying team or decision making process, change in organizational priorities, as well as nurturing additional relationships to move the opportunity forward.Prospecting activity •    This role will act as a trusted business advisor and build customer relationships via outbound telephone cold-calling and the use of email, social media and video engagement•    This role identifies key contacts and target accounts through Salesforce.com and desk-based research tools (e.g., LinkedIn & DiscoverOrg).    •    All lead generation activity, progress & forecasting is tracked and managed within Salesforce.com and Outreach using the approved processes and tools. ADEs provide weekly progress & forecasting updates in their manager 1:1 meeting•    ADEs qualify leads using the B2B BANT criteria: Budget, Authority, Need, Timeline and against approved prospecting sequences within Outreach •    Sales Qualified Leads (SQL) are approved and monitored for quality via our SQL definition process agreed with Sales. WHAT IT TAKES:•    Achievement of quarterly targets•    Strong interpersonal and effective verbal and written communication skills, with the ability to listen and understand a prospect’s business challenges•    Ability to work unsupervised and within a team environment •    Creative, can-do attitude when researching leads and cold calling prospects•    Ability to adapt in a fast-paced, high-growth tech environment - only constant is change •    Strong organizational, planning and prioritization skills•    Goal-oriented, positive, self-starter with strong analytical skills and a track record of autonomy, ownership, and execution•    Ability & desire for continuous learning•    Experience with Salesforce.com, Outreach, LinkedIn Sales Navigator & DiscoverOrg a plus.•    Graduate or 1-2 years of proven successful outbound lead generation experience in a technology environment preferred  OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please [email protected]).

30+ days ago
Waterloo ON
Shinydocs

What does Shinydocs do? We are a data-centric software company, on a mission to change the way organizations find, understand, and action their data to make better business decisions. Founded in 2014, Shinydocs searches, organizes, and understands unstructured data at scale, providing actionable security, compliance, and business operations insights. We’re partnering with some of the largest companies in the world to revolutionize how they handle information. We are leaders in our field and our people are some of the best and brightest in what they do. How will I make an impact? As a Software Developer, reporting to the Team Lead and working on the Professional Services team of 2-4 incredible developers, you will be implementing customized solutions based on our core platforms for a variety of customers.  These customizations cover scripting, C# development, frontend web development using HTML and React.   What are the requirements?   * We’re a C#, .NET, JavaScript, React, Elasticsearch, Kanban-ish, Bitbucket shop. * Familiarity with ECMs like SharePoint, FileNet, etc. would be awesome. * Familiarity with IIS, Tailwind would be a bonus. Not sure if you have enough or the right experience for this job? Apply anyways. Only 1% of candidates will ever meet every single requirement on most job postings. It’s not a big deal if you don’t meet all our requirements, as long as you’re interested in learning and willing to work hard.  What are the challenges? We are a growing company ready to scale and solve big customer challenges with our solutions. There will be growing pains. If you thrive in a dynamic environment where your opinion matters and you can provide insight into our future, that is one of our values as an organization. If you are self motivated and directed and love working in a collaborative team culture, then we have that too. It can be really busy at times, and who doesn't want that. We are scaling for growth and we need a Software Developer to help us with that. Why join? We’re a team with experience, fueled by passion for the work we do and live by our values of Excellence, Adaptability and Teamwork. We’re solving real problems within our space, impacting hundreds of organizations, and making work-life balance significantly easier. We are a profitable scale-up that values sustainable growth. We promote continuous learning in a flexible work environment, innovate often, pivot when needed, and iterate rapidly. We value creativity and encourage autonomy. You’ll also hear us laughing often throughout the day, either with each other, at each other, or at ourselves. Shinydocs Corporation is an equal opportunity employer and does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law. Accommodations are available on request for candidates taking part in all aspects of the selection process.  

30+ days ago
Waterloo Ontario
Arctic Wolf

Arctic Wolf, fresh off its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. How fast are we growing? Well, Arctic Wolf was highly ranked in the Deloitte Fast Technology 500 for North America in both 2019 (#25) and 2020 (#104)! We have doubled headcount, customers, and revenue for five years running. We are also cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds and ideas to make our teams even stronger. In fact, we are recognized as one of the 2020 Best Places to Work (bizjournals.com). As we believe in corporate responsibility, Arctic Wolf offices across North America participate in volunteer programs throughout their communities. We’ve also earned distinction from TravelWise for our efforts in promoting sustainable transportation. About the Role: As a Network Engineer within Customer Success you will work closely with the Security Services team to help drive implementations of the Arctic Wolf Managed Detection and Managed Risk services.  You are creative and a self-starter – always looking for ways to improve processes and create a better customer experience. Responsibilities: * Lead and execute the technical implementation of projects to ensure successful deployment and adoption of Arctic Wolf solutions by customers * Act as a liaison between customers and internal teams such as Security Services, Product Management and Customer Success to solve technical problems and propose new feature development * Primary technical resource for customers and partners during the Onboarding Process, including technical troubleshooting * Engage with multiple constituents at the customer organization – Business and IT * Perform complex needs assessments of customer and/or partners * Be an advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvement  * Facilitate and/or conduct meetings with clients to ensure Project Milestones are being hit * Ensure quality standards and metrics are being consistently applied in the implementation of projects * Weekly status updates for implementation Projects in progress * Perform other projects and responsibilities, as assigned Required Skills and Experience: * Bachelor’s degree, or combination of education and relevant experience * Strong experience in customer facing implementation roles * The ability to multi-task: managing, and balancing priorities for multiple projects and customers on a daily basis. * Experience with Network Configuration and Security, Windows/Linux, Active Directory, and Virtualization troubleshooting and configuration * Strong background and hands-on experience with at least 2 or more of the following networking technologies (FW, switch etc): Cisco, Juniper, Check Point, Palo Alto or Fortinet * Experience with vulnerability scanners and vulnerability management tools such as Qualys, Rapid7, Retina, Tripwire, etc. is a plus * Python/Powershell scripting is a plus * Experience developing processes and managing projects in a technology-based service organization * Aptitude for technology knowledge, spreadsheet and Salesforce utilization; previous experience with project management tools * Fanatical devotion to customer service, business quality, and data security * The ideal candidate thinks out-of-the-box and energizes others with passion, quality and commitment. * Excellent organizational skills and written/oral communication skills * The ability to be flexible and work in a rapidly changing environment is required * This position is based in our Waterloo, Ontario, Canada office * Some travel may be required – up to 25%.  Passport is required.  Security Requirements: * Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information. * Background checks are required for this position Working at Arctic Wolf: Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and aiming to end cyber risk— we get to work in an industry that is fundamental to the greater good. All wolves receive compelling compensation and benefits packages, including: * Equity for all employees * Paid parental leave * Training and career development programs If you're excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply anyway. We review all applications and still may consider you the right person for the role or have another open position where you’re the perfect fit. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment that ensures equal access and participation for people with disabilities. Please let us know if you require any accommodations by emailing [email protected] [[email protected]].

30+ days ago
Waterloo, Ontario, Canada …
Shinydocs

What does Shinydocs do? Founded in 2014, we leverage artificial intelligence and machine learning to help companies organize their documents. We find unstructured information wherever it exists and eliminate redundant, obsolete, and trivial files. Shinydocs searches, organizes, and understands unstructured data at scale, providing actionable security, compliance, and business operations insights. We are partnering with some of the largest technology companies in the world to revolutionize how they handle information. How will I make an impact?  As a Sales Operations Specialist reporting to the VP of Sales and working on a team of about five people that will continue to grow, you will assist the Sales and Marketing teams providing cross functional support keeping the teams organized and set up for success. You will also be responsible for assisting sales with RFPs, contracts, and order fulfillment. Within your first 30 days, you will learn about our team and our product offerings, help our team organize deals, and pull data to create meaningful reports. We’d love it if you had previous experience with… * Sales process, lead management, and campaign execution * Contract management, specifically contracts, NDAs, licensing requirements, and communications * Project management, planning strategies, and future operations * Organizing and upkeep of a sales CRM (we use HubSpot) Not sure if you have enough or the right experience for this job? Apply anyways. Only 1% of candidates will ever meet every single requirement on most job postings. It’s not a big deal if you don’t meet all our requirements, as long as you’re interested in learning and willing to work hard.  What’s it like working at Shinydocs? Shinydocs is a growing company and we have doubled our team in the past year. We are building on our success and are looking for people who can be part of our global scale and growth. If you love working in a fast-paced environment where there are lots of initiatives and opportunities for innovation, we are that culture. Why join? We’re a team with experience, fueled by passion for the work we do and live by our values of Excellence, Adaptability and Teamwork. We’re solving real problems within our space, impacting hundreds of organizations, and making work-life balance significantly easier. We are a profitable scale-up that values sustainable growth.  We promote continuous learning in a flexible work environment, innovate often, pivot when needed, and iterate rapidly. We value creativity and encourage autonomy. You’ll also hear us laughing often throughout the day, either with each other, at each other, or at ourselves.  Shinydocs is an equal opportunity employer and does not discriminate against applicants based on race, colour, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law. Accommodations are available on request for candidates taking part in all aspects of the selection process.  

30+ days ago
Waterloo Ontario
SSIMWAVE

Job Title: Senior Sales Engineer Reports To: CRO   About Us At the forefront of Viewer Intelligence, SSIMWAVE is built on our Emmy® Award-winning technology. SSIMWAVE is defining the future of video delivery with the most accurate measure of how humans perceive video. With SSIMWAVE technology, video distributors, networks and studios can keep up with the explosive growth of video and affordably deliver the ultimate viewing experience to consumers on any screen, anywhere. Our customers include major players in the Media & Entertainment industry and our state-of-the-art products provide the best way to measure, control, and optimize live and file-based video. We’re a growing team of engineers, video scientists, product, and business experts. Our diverse team is driven to advance the business of video.  Join our profitable scale-up with opportunities for career growth in both depth and breadth of experience.   About You You are passionate about making the complex simple – for your customers and team. You thrive in a highly intellectual agile, scaling environment that encourages you to deliver the best. Your can-do attitude and team-player approach are a perfect fit for our culture. You share our desire to be amazing. As our Senior Sales Engineer, you will work with Sales Executives at SSIMWAVE to manage the technical aspect of the sales process. You will take ownership of the pre/post-sales technical requirements for customers and ensure on-time and flawless integration for all products. You will also provide assistance with proposals working directly with sales, product, and marketing teams. Job Responsibilities, including but not limited to: * Establish yourself and your team as the product experts and trusted advisors by understanding customers’ business goals and objectives. * Build and implement scalable sales engineering tools and processes for global growth * Work closely with Sales, Product, and Engineering teams to understand the customer’s journey and identify scalable ways to maximize customer satisfaction * Work closely with prospects and customers to understand their challenges and how can SSIMWAVE help resolving them, to then present the solution to the customer. * Support the Sales Executives throughout the sales process as an expert in SSIMWAVE products and services, including functionality, usage, architecture, and deployment. * Assist Sales in qualifying client opportunities and defining the win strategies * Develop and deliver customized trials and presentations that are clear and appropriate for the audience.  * Actively drive and manage prospective clients’ technology evaluation by using your knowledge of the business environment and competitive landscape * Effectively transition accounts and communicate business requirements to implementation teams. Skills and qualifications: * 5+ years of experience in technical pre/post sales in the Media & Entertainment industry * College/University Degree or Diploma in Engineering, IT, Computer Science, or equivalent related work experience * Deep understanding of live and file-based content delivery workflows, especially content delivery and encoding technologies * Experience in Linux environments, virtualization and containerization technologies, and cloud technologies * Familiarity with DevOps concepts, data tools, and architectures * Experience in developing and presenting solution designs * Experience in providing pre/post-sales support through requirements gathering, proposal development, and delivery of technical presentations via online meetings, on-site, or trade shows. * Experience in installing, configuring, and leading customer solution evaluation trials and/or POC engagements * Proven ability to communicate complex technical challenges and solutions in a simple and concise manner * Exceptionally organized with the ability to define and meet deadlines and work under pressure Missing a few of the requirements and not sure if you’re qualified?  Let us be the judge, submit your resume! SSIMWAVE is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. At SSIMWAVE, we celebrate diversity, and we thrive on it for the benefit of our employees, our customers, our products, and our community. We believe the more inclusive we are, the better our work will be. Please let us know if you require accommodation during the recruitment process.

30+ days ago
Waterloo Ontario
opentext

 OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.   The Opportunity:Reporting to the Manager, Maintenance Renewals this position is focused on communication and selling skills since it is the customers’ renewal contact for Open Text. This will involve producing renewal quotes, following-up on renewing maintenance and selling the value of our Support Programs to customers. Strong organizational skills are also needed to ensure renewal information and status is recorded accurately and for billing and future reference. Concurrently the incumbent will be responsible for identifying and conducting gap analysis and process improvement.  What you will be doing: •    Providing exceptional service by reaching out and building strong customer relationships while providing a consultative and proactive process to produce competitive renewal quotes. •    Consult with internal sales team to prepare renewal quotes, overcome objections through process of negotiation and adjust quote as required to ensure competitiveness of the solution being presented to the customer•    Maintain and update reporting systems to utilize for research and provide accurate forecasts within a sales support territory•    Cultivate strong business relationships with the Account Executives and other legal stakeholders•    Develop on going lead generation and pipelines through innovation and customer insight to gain new maintenance renewal contracts, while continuously selling the high value of OpenText’s support programs•    Utilize high attention to detail to review and process incoming purchase orders and payments. •    Consistently look to enhance renewal process and procedure while working to achieve an exceptional team environment.  What will it take:•    1 – 2 years’ experience working in a sales-oriented, lead generation or renewals environment•    University/College degree within a related discipline or equivalent work experience•    Exceptional communication both written and verbal, with the ability to listen and understand client needs and focus the content•    Ability to think outside the box when researching leads for expanding new maintenance contracts and finding new and creative ways to show how OpenText products can help the client achieve their goals •    Strong desire in establishing and maintaining strong relationships with client •    Ability to work cross-functionally with a dynamic team who rely on each other to achieve overall corporate goals Goal-oriented, positive, a self-starter, with strong attention to detail and analytical skillsTrack record of autonomy, ownership and execution Strong ability to multi-task and prioritize work effectivelyProven experience working in a fluid environment that is ever growing and changing   OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please [email protected]).

30+ days ago
Waterloo ON
Magnet Forensics

Who We Are, What We Do, Where We Are Going  Magnet Forensics develops digital investigative software that acquires, analyzes and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their communities, countries and companies.  Headquartered out of Waterloo, Canada but with over 300 employees spread out globally, Magnet is continuing to expand and grow. Where we are today, is not where we want to be tomorrow.    Your Team  “The Magnet Business Development team is an expanding division designed to support global demand generation and opportunity qualification.”    A quote from your leader:  “The Sales Development Co-op will support the Business Development & Demand Generation teams as they generate and qualify sales opportunities for our Sales Team. Successful students will learn the fundamentals of sales and marketing within a publicly traded company, providing a foundation for a career in business development, sales, marketing and more!”  What We Are Looking For  We’re looking for someone who checks off most, but not all, of the boxes. It’s more important to us to find a candidate who can display indicators of success through skills they have developed and experience they have been a part of, than to find folks who have “been there, done that”. We want to be a part of your development journey, and we’ll learn as much from you as you learn from us.  The Most Important Thing  We’re looking for candidates that can provide examples of how they have demonstrated Magnet InteGRITy throughout their previous experiences:  Greater Good – we think beyond our own interests and strive to improve the communities around the world. This demonstrates our passion for making a difference in the world  Respect – holding ourselves accountable through transparent sharing of information and having faith in each other’s abilities  Innovation – leading the industry in excellence and reliability while keeping the user experience simple and relevant. It also highlights that we are not afraid to push the boundaries to stay ahead of our competitors  Teamwork – collaborating internally and externally while caring about employees and listening to our customers  Magnet Forensics Inc. is an affirmative action, equal opportunity employer. It is Magnet Forensics policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. Magnet Forensics does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law. Magnet Forensics encourages applications from all qualified candidates. Magnet Forensics has a great record of accommodating persons with disabilities. Contact our AODA contact at [email protected] or 519-342-0195, if you need accommodation at any stage of the application process or want more information on our accommodation policies. Magnet Forensics Inc. is an affirmative action, equal opportunity employer. It is Magnet Forensics policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. Magnet Forensics does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law. Magnet Forensics encourages applications from all qualified candidates. Magnet Forensics has a great record of accommodating persons with disabilities. Contact our AODA contact at [email protected] or 519-342-0195, if you need accommodation at any stage of the application process or want more information on our accommodation policies.

30+ days ago
Waterloo, Ontario
opentext

 OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.   The Opportunity:  OpenText has developed global Centres of Excellence for Account Development to support best-in-class cloud software technology and solutions. This position will support (geography and POD), based in (OT office location). As an Account Development Executive, you will be joining a social, high-performing team required to collaborate with peers to effectively attract and qualify prospects evaluating the purchase of OpenText solutions. The successful incumbent will be comfortable cold calling, cold emailing & engaging via social media and video. It is important that you have a basic understanding of B2B lead generation and business development. If you are energetic, tech savvy, motivated and creative, this position will challenge and enhance your skillset. This is a quota-carrying role for career–minded individuals that offers a strong introduction and foundation for a future role in Sales, pre-sales, solution consultancy or management with a global software organization. You will receive a best-in-class onboarding and continuous on the job coaching and personalized development to support your professional growth. ADEs are responsible forpartnering with their Account Executives in the field to develop a territory strategyfor discovering, nurturing, and qualifying a pipeline of leads, and converting those leads to Sales-qualified opportunities and revenue. ADEs are also responsible for working with their Sales & Solution Consultant Teams to actively support & progress opportunities through the sales pipeline funnel to close. Their prospecting activity is split between outbound, strategic sales–driven prospecting, and following up inbound leads generated from prospect and customer engagement activated by Global campaigns and Regional Field Marketing. Success in this position is measured by qualified pipeline creation, pipeline acceleration and revenue, with activity-based metrics in place to achieve this outcome. Outbound prospectingThis role uncovers & develops new business opportunities via outbound cold calling into targeted enterprise-level accounts by working strategically with an assigned Sales team of field-based Account Executives,articulating business value through persona-based research, storytelling, social selling, etc.Inbound lead developmentThis role is responsible for qualifying and developing new business leads that come from prospect and customer engagement across our campaigns and digital events to generate Sales Qualified Leads (SQLs). An inbound lead provides the opportunity for the ADE to build a profile of the customer pain points OpenText can resolve and a ‘way in’ to the organization to map the buying process and target additional contacts engaged in the process.Opportunity progressionADEs will be assigned opportunities to progress working as part of a ‘win-team’ with an Account Executive and Solution Consultant. Activities include re-engagement to understand any blockers, changes in the buying team or decision making process, change in organizational priorities, as well as nurturing additional relationships to move the opportunity forward.Prospecting activityThis role will act as a trusted business advisor and build customer relationships via outbound telephone cold-calling and the use of email, social media and video engagementThis role identifies key contacts and target accounts through Salesforce.com and desk-based research tools (e.g., LinkedIn & DiscoverOrg).      All lead generation activity, progress & forecasting is tracked and managed within Salesforce.com and Outreach using the approved processes and tools. ADEs provide weekly progress & forecasting updates in their manager 1:1 meetingADEs qualify leads using the B2B BANT criteria: Budget, Authority, Need, Timeline and against approved prospecting sequences within OutreachSales Qualified Leads (SQL) are approved and monitored for quality via our SQL definition process agreed with Sales. What it takes to excel:Achievement of quarterly targetsStrong interpersonal and effective verbal and written communication skills, with the ability to listen and understand a prospect’s business challengesAbility to work unsupervised and within a team environmentCreative, can-do attitude when researching leads and cold calling prospectsAbility to adapt in a fast-paced, high-growth tech environment - only constant is changeStrong organizational, planning and prioritization skillsGoal-oriented, positive, self-starter with strong analytical skills and a track record of autonomy, ownership, and executionAbility & desire for continuous learningExperience with Salesforce.com, Outreach, LinkedIn Sales Navigator & DiscoverOrg a plus.Graduate or 1-2 years of proven successful outbound lead generation experience in a technology environment preferred  OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please [email protected]).

30+ days ago
Waterloo ON