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Customer Success Jobs in Des Moines
Senior Director of Implementation Services
ECi Software SolutionsFor more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused
Senior Director of Implementation Services
ECi Software SolutionsFor more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused
Branch Manager II
SiteOne Landscape SupplyCompany Overview: SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career
Board Relations Senior Associate Organizational Information At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. We are bold thinkers and
Automation Engineer (REMOTE)
Ryder System(https://ryder.com/job-applicant-privacy-policy)\ Title: Automation Uptime Engineer JOB SUMMARY This position supports the reliability and performance of existing and new automation technology with
Employment Type: Full time Shift: Description: **15,000* Sign-On Bonus** MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton and C
Customer Success Specialist
DSI SystemsDSI is a sales enablement company that has an immediate career opportunity for an Inbound Account Support Agent to help us manage customer-facing communications. At DSI we pride ourselves on a fun fam
Electrician
Everlight SolarEverlight Solar is seeking a talented individual to fill the role of Electrician. We are looking for a dependable, hardworking individual that is passionate about renewable energy and has a distinct t
Vice President of Product Management
ECi Software SolutionsFor more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused
Postdoc Research Associate - Computer Science
Iowa State UniversityPOSITION TITLE: Postdoc Research Associate - Computer Science APPOINTMENT TYPE: Post Doc/Trainee JOB DESCRIPTION: SUMMARY OF DUTIES AND RESPONSIBILITIES: SUMMARY OF DUTIES AND RESPONSIBI
Join RodRadar in revolutionizing the construction industry with our groundbreaking Live Dig Radar® digging buckets, with integrated Ground Penetration Radar (GPR) technology. Our mission is to enhanc
Dynamics 365 Functional Consultant (REMOTE)
#twiceasnice Recruiting[REMOTE] Solutions Specialist/ Consultant (Dynamics 365 exp. req.) Location: United States or Canada Salary: $100,000 Base Salary + Uncapped Commission (1st Year OTE $150,000 -$200,000) Benefits: 100%
Career Services Data and Technology Specialist
Iowa State UniversityPOSITION TITLE: Career Services Data and Technology Specialist JOB GROUP: Professional & Scientific REQUIRED MINIMUM QUALIFICATIONS: Bachelor’s degree and 5 years of related experience
SAP EAM Specialist Senior
DeloitteSAP EAM Specialist Senior Position Summary Industry-leading clients. An award-winning culture. Top notch connections. Big opportunities. From learning to leadership, this is your chance to take your
Customer Success Manager (Clinician Advocate)
Openloop Health IncDescription: CUSTOMER SUCCESS MANAGER (CA) OpenLoop is looking for a Customer Success Manager to join our team remotely or at our HQ in Des Moines, Iowa. This role will be a member of the Operation
Customer Success Manager (Clinician Advocate)
Openloop Health IncDescription CUSTOMER SUCCESS MANAGER (CA) OpenLoop is looking for a Customer Success Manager to join our team remotely or at our HQ in Des Moines, Iowa. This role will be a member of the Operations team, collaborating closely with the Director of Customer Success, the CSM will be responsible for building client loyalty and fostering long-term client relationships by ensuring that clients have an exceptional user experience. ABOUT THE ROLE * Build trust and develop a trusted advisor relationship with assigned accounts. * Support and participate in all functions of the customer facing team including, but not limited to: * Managing meetings and workflows such as legal, customer success, and communications * Demonstrate proactive communication when available * Identify and resolve issues * Recommended solutions * Offer new services (where needed), * Provide technical support * Be able to analyze and provide reporting – both internally and externally by analyzing client accounts and reporting in an effort to increase retention. * Data entry and integrity * Manage with a sense of urgency and availability as the client’s advocate. * Regular Business Review presentation creation and management including follow-up to complete deliverables. * Act as the client champion internally within OpenLoop expressing client needs and expectations. * Manage client expectations by understanding the client agreement and how OpenLoops services align with contract obligations such as SLAs. * Enters and updates support systems like Zoho, Healthie, Analytics, Slack etc. as needed. * Work directly with the Clinician Advocate team for clinical recruiting needs * Partners with other OpenLoop teams like: Implementation, Clinical and Non-Clinical Patient Support, Sales and other pertinent teams across the organization. * Identifying expansion opportunities. * Improving team efficiency by creating optimum processes with technology and people. ABOUT OPENLOOP OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states. OUR COMPANY CULTURE We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work. Sound like a good fit? We’d love to meet you. Requirements REQUIREMENTS * 2-4 years experience in a recruitment, staffing, or healthcare industry * 3-6 years of business development, sales, or account management experience * Ability to thrive in a rapidly changing, high-energy, high-expectations environment * Excellent written and verbal communication skills * An energetic, mature, positive attitude that works well independently and with a team * Proven track record of taking initiative * Results-oriented and customer-focused mindset * Ability to listen, absorb, and respond accordingly * Ability to manage multiple projects and tasks, while staying organized and efficient * Proven capacity to learn new technologies for maximum project success * Ability to construct effective written communication through email or Slack, giving clients and internal stakeholders all necessary background and project updates
Customer Success Manager
OpenLoop HealthDescription: CUSTOMER SUCCESS MANAGER (CA) OpenLoop is looking for a Customer Success Manager to join our team remotely or at our HQ in Des Moines, Iowa. This role will be a member of the Operation
Dynamics 365 Functional Consultant (REMOTE)
#twiceasnice Recruiting[REMOTE] Solutions Specialist/ Consultant (Dynamics 365 exp. req.) Location: United States or Canada Salary: $100,000 Base Salary + Uncapped Commission (1st Year OTE $150,000 -$200,000) Benefits: 100%
PSE SALES & SVCS/DISTRIBUTION ASSOCIATE
United States Postal ServiceUnited States Postal Service External Publication for Job Posting 11681673 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the ex
CALL CENTER
Donald Day LawWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving c
Customer Relationship Associate
MicrobacCome join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off includi
We are: Accenture Song accelerates growth for our clients across industries through sustained focus on improving customer acquisition, conversion, and retention for business-to-business and business-
Sales Professional - RV & Trailer industry
Ketelsen RVKetelsen RV in Hiawatha is expanding our sales team and we’re looking for a top-performing Sales Professional that’s ready to dive right in. At Ketelsen RV you’ll be part of an environment that is alw
SAP ISU Billing Manager
DeloitteIndustry-leading clients. An award-winning culture. Top notch connections. Big opportunities. From learning to leadership, this is your chance to take your career to the next level. Deloitte can show