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Customer Success Jobs in Des Moines

42 Jobs Found
ECi Software Solutions

Senior Director of Implementation Services

ECi Software Solutions

For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused

6 days ago
Remote in Des Moi… / Remote
ECi Software Solutions

For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused

7 days ago
Remote in Des Moi… / Remote
SiteOne Landscape Supply

Branch Manager II

SiteOne Landscape Supply

Company Overview: SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career

8 days ago
Clive, IA 50325
Pearson

Board Relations Senior Associate Organizational Information At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. We are bold thinkers and

8 days ago
Des Moines, IA 50381 (Down…
Ryder System

(https://ryder.com/job-applicant-privacy-policy)\ Title: Automation Uptime Engineer JOB SUMMARY This position supports the reliability and performance of existing and new automation technology with

8 days ago
Remote in Des Moi… / Remote
MercyOne

Employment Type: Full time Shift: Description: **15,000* Sign-On Bonus** MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton and C

13 days ago
Des Moines, IA 50314 (New …
DSI Systems

DSI is a sales enablement company that has an immediate career opportunity for an Inbound Account Support Agent to help us manage customer-facing communications. At DSI we pride ourselves on a fun fam

14 days ago
Urbandale, IA 50323
Everlight Solar

Electrician

Everlight Solar

Everlight Solar is seeking a talented individual to fill the role of Electrician. We are looking for a dependable, hardworking individual that is passionate about renewable energy and has a distinct t

15 days ago
Des Moines, IA
ECi Software Solutions

For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused

15 days ago
Remote in Des Moi… / Remote
Iowa State University

POSITION TITLE: Postdoc Research Associate - Computer Science APPOINTMENT TYPE: Post Doc/Trainee JOB DESCRIPTION: SUMMARY OF DUTIES AND RESPONSIBILITIES: SUMMARY OF DUTIES AND RESPONSIBI

16 days ago
Ames, IA
RodRadar

Join RodRadar in revolutionizing the construction industry with our groundbreaking Live Dig Radar® digging buckets, with integrated Ground Penetration Radar (GPR) technology. Our mission is to enhanc

17 days ago
United States
#twiceasnice Recruiting

[REMOTE] Solutions Specialist/ Consultant (Dynamics 365 exp. req.) Location: United States or Canada Salary: $100,000 Base Salary + Uncapped Commission (1st Year OTE $150,000 -$200,000) Benefits: 100%

17 days ago
United States
Iowa State University

POSITION TITLE: Career Services Data and Technology Specialist JOB GROUP: Professional & Scientific REQUIRED MINIMUM QUALIFICATIONS: Bachelor’s degree and 5 years of related experience

19 days ago
Ames, IA
Deloitte

SAP EAM Specialist Senior Position Summary Industry-leading clients. An award-winning culture. Top notch connections. Big opportunities. From learning to leadership, this is your chance to take your

21 days ago
Des Moines, IA
Openloop Health Inc

Description: CUSTOMER SUCCESS MANAGER (CA) OpenLoop is looking for a Customer Success Manager to join our team remotely or at our HQ in Des Moines, Iowa. This role will be a member of the Operation

23 days ago
Des Moines, IA 50309 (Down…
Openloop Health Inc

Description CUSTOMER SUCCESS MANAGER (CA) OpenLoop is looking for a Customer Success Manager to join our team remotely or at our HQ in Des Moines, Iowa. This role will be a member of the Operations team, collaborating closely with the Director of Customer Success, the CSM will be responsible for building client loyalty and fostering long-term client relationships by ensuring that clients have an exceptional user experience. ABOUT THE ROLE * Build trust and develop a trusted advisor relationship with assigned accounts. * Support and participate in all functions of the customer facing team including, but not limited to:  * Managing meetings and workflows such as legal, customer success, and communications * Demonstrate proactive communication when available * Identify and resolve issues * Recommended solutions * Offer new services (where needed), * Provide technical support * Be able to analyze and provide reporting – both internally and externally by analyzing client accounts and reporting in an effort to increase retention. * Data entry and integrity * Manage with a sense of urgency and availability as the client’s advocate. * Regular Business Review presentation creation and management including follow-up to complete deliverables. * Act as the client champion internally within OpenLoop expressing client needs and expectations. * Manage client expectations by understanding the client agreement and how OpenLoops services align with contract obligations such as SLAs. * Enters and updates support systems like Zoho, Healthie, Analytics, Slack etc. as needed. * Work directly with the Clinician Advocate team for clinical recruiting needs * Partners with other OpenLoop teams like: Implementation, Clinical and Non-Clinical Patient Support,  Sales and other pertinent teams across the organization. * Identifying expansion opportunities. * Improving team efficiency by creating optimum processes with technology and people. ABOUT OPENLOOP OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states. OUR COMPANY CULTURE We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work. Sound like a good fit? We’d love to meet you. Requirements REQUIREMENTS * 2-4 years experience in a recruitment, staffing, or healthcare industry * 3-6 years of business development, sales, or account management experience * Ability to thrive in a rapidly changing, high-energy, high-expectations environment * Excellent written and verbal communication skills * An energetic, mature, positive attitude that works well independently and with a team * Proven track record of taking initiative * Results-oriented and customer-focused mindset * Ability to listen, absorb, and respond accordingly * Ability to manage multiple projects and tasks, while staying organized and efficient * Proven capacity to learn new technologies for maximum project success * Ability to construct effective written communication through email or Slack, giving clients and internal stakeholders all necessary background and project updates

23 days ago
Des Moines IA
OpenLoop Health

Description: CUSTOMER SUCCESS MANAGER (CA) OpenLoop is looking for a Customer Success Manager to join our team remotely or at our HQ in Des Moines, Iowa. This role will be a member of the Operation

24 days ago
Des Moines, IA 50309 (Down…
#twiceasnice Recruiting

[REMOTE] Solutions Specialist/ Consultant (Dynamics 365 exp. req.) Location: United States or Canada Salary: $100,000 Base Salary + Uncapped Commission (1st Year OTE $150,000 -$200,000) Benefits: 100%

24 days ago
United States
United States Postal Service

PSE SALES & SVCS/DISTRIBUTION ASSOCIATE

United States Postal Service

United States Postal Service External Publication for Job Posting 11681673 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the ex

25 days ago
Des Moines, IA 50315 (Magn…
Donald Day Law

CALL CENTER

Donald Day Law

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving c

25 days ago
Remote in Des Moi… / Remote
Microbac

Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off includi

30+ days ago
Newton, IA 50208
Accenture

We are: Accenture Song accelerates growth for our clients across industries through sustained focus on improving customer acquisition, conversion, and retention for business-to-business and business-

30+ days ago
Des Moines, IA
Ketelsen RV

Ketelsen RV in Hiawatha is expanding our sales team and we’re looking for a top-performing Sales Professional that’s ready to dive right in. At Ketelsen RV you’ll be part of an environment that is alw

30+ days ago
West Des Moines, IA
Deloitte

Industry-leading clients. An award-winning culture. Top notch connections. Big opportunities. From learning to leadership, this is your chance to take your career to the next level. Deloitte can show

30+ days ago
Des Moines, IA