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About CleanSlate UV [https://cleanslateuv.com/] Did you know that the average cell phone is 18x dirtier than a public restroom? These germs undermine hand hygiene and can make staff, visitors and customers sick everywhere from hospitals to hotels. Our mission is simple: ensure no one gets sick from the germs on a mobile device. We do this by creating products that are simple, fast and effective. We are a venture-backed biosafety company with offices in Toronto, ON and Buffalo, NY creating the next generation of intelligent sanitizing solutions. If you would like to be part of a growing company that has a real impact on people’s lives, then keep reading. The Opportunity As an Account Manager, you will play an integral role in supporting our success with prospects as well as both new and existing customers You will report to and work in cooperation with the Regional Director to grow the CleanSlate UV installed base on both a direct to the end customer basis as well as in support of our specialty distribution partners. About You You have successfully started your career in sales and are looking to take the next step up; responsibility for selling capital equipment into hospitals and health systems. You’re a natural relationship builder, have a passion for solving customers’ problems, and can learn new products and technologies very quickly. You want to be part of an experienced team focused on rapidly scaling sales through both direct and partner channels. Key Responsibilities Reporting to the Regional Director, this role will include: * Lead qualification. You will be the first point of contact for high value leads generated via marketing and customer success processes. You will evaluate their needs, BANT fit, and then facilitate a handoff to either the Regional Director or channel sales reps as directed by the Regional Manager to close the opportunity. * Customer success. You will play an important role in our customer success, assisting with both current and new customer’s ongoing needs, e.g. routine quotes, new customer onboarding, and more. * Account expansion. As directed by the Regional Manager you will assist In successfully execute the necessary tactics to Increase the Installed base for existing customers. This may Include trial support, quotes, references and communication between other members of the CSUV team * Sales operations. You will manage the sales inbox, phone extension and chatbot, ensuring that prospects and existing customers gets the support and information they need. * CRM & sales funnel management. You will be responsible for ensuring Salesforce information is accurate and up to date on all leads, accounts, and opportunities you are responsible for. * Channel sales. You will work with our national and regional sales partners inside and outside healthcare to keep CleanSlate UV top of mind; ensure partner sales reps are properly enabled; and drive overall channel partner performance. * Process feedback. You will work with the product and marketing leadership to ensure that you have the assets, tools and information needed to maximize sales. Role Requirements * 3-5 years of B2B sales experience, preferably in healthcare * BA/BS degree (or equivalent) * Team player, must be able to collaborate well with all elements of the CleanSlate organization * Excellent written and verbal communication skills, strong presentation skills a plus * Ability to thrive in a fast-paced environment where some things are still being figured out! * Ability to self-motivate and plan out your day/week to hit targets. * A desire to win and excel at whatever you put your mind to. * Disciplined use of a formalized sales methodology, e.g., The Complex Sale, Target Account Selling, Power-Base Selling, etc., * Experience with CRM tools and track record of effective funnel management and sales forecasting * Experience with start-ups / growing businesses and/or SaaS preferred, but not required * Curious, creative, and tenacious. You are an advocate for customers and roll up your sleeves to help get a customer on-boarded. * High energy, quick learner, adaptable, ability to prioritize, multitask, and perform effectively under pressure * Autonomous and proactive. Outstanding self-starter approach with the ability to be successful given limited initial infrastructure. What to Expect * Review: you'll hear from us within 2 weeks of applying whether you were shortlisted. * Phone Call: Shortlisted candidates will receive a quick call from our Vice President of Sales to learn who you are, learn about the role, and ensure this is the type of challenge you want to tackle. * Assessment: Candidates who look like a good fit will meet with 1-2 other team members for a 60-minute review. * Final Interview: Final candidates will have a 1 - 2 hour Zoom discussion with our hiring panel to dive deeper into your skillset, areas for growth, role expectations, etc. Our Values Here is what we stand for: * Human-centric. From design to deployment, each step of our process is centred on the end user. If the end users are happy, our clients succeed, and we succeed. * Respect. We treat each other with respect and value our differences. * Meritocracy. We reward performance and invest in personal skill development. * Transparency. We foster a sense of trust and growth by sharing our successes, our failures and our lessons learned. * Quality. We provide premium products, reliable information and unsurpassed service.