SVP, Software Products - Remote

Position Title - SVP, Software Products

Location - Remote US (strong preference for East Coast US)

The Position and Scope

The SVP, Software Products is responsible for leading the organization that is responsible for managing our current software portfolio and defining and building our future-state ICA (Intelligent Communication Automation) software platform. This role is responsible for creating, enforcing and monitoring the end-to-end product lifecycle and Innovation for core Software solutions. Working together with Quadient’s internal executives and external stakeholders, the SVP, Software Products oversees the Product Management and Engineering teams which comprise over 400 people across multiple international geographies.

The SVP, Software Products will ensure that Quadient’s solutions are in line with business objectives by making sure that product features and technology are best-in-class and capable of meeting he growing needs of the customers and the market at large. The SVP, Software Products will work closely with the marketing and sales teams to ensure they understand Quadient’s technology value propositions.

This position is reporting to the Chief Solution Officer of ICA and is a member of Quadient’s Extended Leadership Team.

Responsibilities

The SVP, Software Products is assigned to the following tasks:

• Own and execute the long-term product strategy and management for Quadient’s Software Solutions.

• Managing a product management and engineering budget with accountability and making budget decisions to ensure alignment with business objectives.

• Definition and monitoring of company relevant KPIs and control of the measures to achieve the objectives set.

• Define Quadient Software solution directions and features to maximize synergies, market share and sales potential

• Manage the ICA engineering team to ensure that the technology strategy is in line with the business and product strategy.

• Work with Strategic and Product Marketing to help identify new product opportunities.

• Spearhead high level product developments and enhancement and manage product lifecycle from conception to launch.

• Plan and execute pre-launch activities, product launches, follow-up activities

• Identify the best organizational structure for PMs to collaborate with engineering teams as well as with other internal stakeholders (product marketing, demand generation, sales, customer success, etc).

• Work as part of the ICA leadership team to meet financial goals and to ensure the profitability of the software portfolio overall.

• Help to formulate pricing and competitive positioning for each product.

• Act as product advocator, participate in press activities, conferences and discussion session with thought leaders and market analyst.

• Lead, manage and mentor team of Product Managers, Program Managers, and Engineers.

• Representing the company with regard to strategic customers, the press and analysts for matters related to ICA software innovation.

Requirements

The SVP, Software Products requires extensive experience in end-to-end product lifecycle management, including engineering and technical leadership. Additional exposure to and involvement in go-to-market definition, professional services delivery, pre-sales and technical support, and customer support are requirements as well.

Essential requirements for this role include:

• Great people skills paired with a high level of assertiveness. You are a leader and an entrepreneur that people willingly follow

• High level motivational skills so that you can also manage virtual teams

• Strong analytical, strategic and coordinating skills with sound knowledge and understanding of business and technology

• A university degree in Computer Science, Engineering, Economics or similar

• Ability to manage multiple priorities at once and lead a diverse organization to deliver against deadlines.

• Extensive knowledge of project management and software engineering practices and methodologies

• In-depth experience of product management and marketing principles

• Proven record of success working within a cross-functional environment.

• Very good presentation skills - to both internal and external audiences.

• Proven experience taking new products to market with commercial success.

• Experience managing teams across multiple international geographies.

• Extensive software product portfolio management with experience designing and managing against investment and rationalization frameworks.

• In-depth knowledge of the document management, customer communication management, and/or financial technology markets.

• Excellent problem-solving skills and the ability to use conventional and unconventional approaches to resolving problems

• Fluent written and spoken English

This position has a salary range of:

$224,000.00 - $336,000.00

Quadient, Inc. has standard ranges for all U.S. - based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings. Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.

Our Benefits Overview:

Company subsidized Medical, Dental, and Vision Insurance

• 401(k) Retirement Plan with Strong Company Match
• Life & Disability Insurance – Company Sponsored
• Paid Vacation, Sick Leave and 12 Company Holidays
• Career & Leadership Development
• Tuition Reimbursement Program
• Company Sponsored Groups

About Quadient:

At Quadient, we exist to help organizations simplify the connection between their customers and what matters most. From mortgage approvals, medical results, and insurance claims, to accounts receivables, invoices and inbound packages. Quadient has been helping customers since 1924. (That’s right, almost 100 years!). We are the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-Related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Every day - we help companies manage over 788 million connections with their customers. Our award-winning solutions and best in class customer service are the reasons we have grown to become the driving force behind the world’s most meaningful customer experiences. Because connections matter!

We want Quadient to be a place where we are all able to bring our whole selves to work and where our differences are embraced and celebrated. We operate in diverse areas, cultures and communities; our customers are as unique as we are. Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They make us EPIC. Together.

The above position statements are intended to describe the general nature and levels of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Quadient does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services. Please do not forward resumes to our jobs alias, Quadient employees or any organization location. Quadient is not responsible for any fees related to unsolicited resumes.

Quadient is an Equal Opportunity Employer, and all qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

If you need assistance with the application process, please email us at US.LOA.Accomodations@quadient.com.