Job Description

aiTWorks, an employment agency (www.aitworks.com) is looking for a candidate who seeks a Customer Service Representative in Scientific Instruments Manufacture Company.

*Company: Scientific Instruments Manufacture Company

*Job Type: Full time

*Title: Customer Service Representative

*Location: Bellevue, WA
**** On-site job.

*Salary: $23.00 - $27.00 / hour (Depends on your skills and work experience)

*Time: 7:30AM - 4:30PM / 5days between Monday and Friday
**No Overtime.
**Lunch Time: 1hour
**Short Break Time Total 20min: 10 min each / Morning and Afternoon

*Benefits:
・Insurance (Medical, Dental, Vision)
・Employment Assistance Program
・Life Insurance
・Retirement plan
・Paid sick leave
・Paid vacation etc...

*JOB DESCRIPTION

Troubleshoot, and demonstrate every product
Take incoming calls from customers who have a sales request
Keep close internal communication with NA Sales representative and share accurate information with customers
Respond to emails and telephone calls for sale-related inquiries in a timely manner and provide excellent customer service.
Prepare monthly sales activity reports etc.....

*QUALIFICATIONS

Written and verbal communication skills
1- 2 years of customer service experience
Microsoft Excel, Word, and Outlook experience. Typing skills Valid Washington Driver’s license. (Some skills better to have, not required)
Call center experience
Experience/background in food science, agriculture, food manufacturing, beverage industry, chemical, pharmaceutical or clinical knowledge
Bilingual Japanese or Spanish
AA degree of equivalent work experience

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits: