Regional Sales Manager

We believe that our greatest asset is our people. We take pride in fostering a supportive and inclusive work environment where every individual is valued, respected, and empowered to reach their full potential. At MacQueen, you'll join a team of dedicated professionals who are passionate about making a difference and achieving shared success.

Our customers are at the heart of everything we do. We are committed to understanding their needs, exceeding their expectations, and building lasting relationships based on trust and reliability. With a customer-centric approach, we strive to deliver exceptional experiences and solutions that drive value and satisfaction.

We are dedicated to delivering best-in-class products and services that set industry standards and exceed market demands. Through strategic partnerships and collaborations, we leverage our expertise and resources to drive mutual success and create opportunities for growth and innovation.

We believe in fostering a culture where Integrity, Innovation, Excellence, and Insight are not just our values but guiding principles that drive our success and unify us as One Team MacQueen.

We conduct business with honesty, transparency, and ethical conduct, earning the trust and respect of our stakeholders. We foster a culture of innovation, encouraging creative thinking and continuous improvement to drive progress and stay ahead of the curve. Our commitment to excellence drives us to consistently deliver high-quality results and exceed expectations. With insight and strategic foresight, we anticipate market trends, identify opportunities, and navigate challenges with agility and resilience.

We are seeking a dynamic and experienced Regional Sales Manager to lead our team of Sales Representatives. This role is responsible for overseeing sales strategy, growth, and performance in the personal safety and rescue division. The ideal candidate will be a results-driven leader with a proven background in sales management and a deep understanding of the emergency services market is preferred but not required.

Essential Duties:

• Develop sales strategies and techniques to increase our market share and improve the customer experience
• Oversee Sales Representatives and their professional development while also helping them resolve customer concerns or issues
• Maintain and nurture existing key or strategic customer relationships to ensure those customers are satisfied with the level of sales, service and support they receive from us in order to retain/grow our business
• Increase customer engagement, interactions, and transactions within the assigned region Area of Responsibility.
• Prepare accurate sales forecasts leveraging our CRM system tool, the 5-4-3-2-1 Sales Process and Fleet data for each Sales Representative and for the region
• Advise and make recommendations with respect to regional trends, competitive strategies and support required
• Other duties as assigned

Leadership Competencies:

• Technical
  • Expert knowledge of all key operating systems to include critical vendor applications and Microsoft Office.
  • Advanced knowledge of key product systems and components
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

• Interpersonal
  • Ability to develop and maintain healthy relationships with Branch and Company staff
  • Conflict resolution
  • Effectively communicate in various environments and settings through multiple channels
• Positional
  • Create safe, positive work environment for employees
  • Ability to lead and supervise employees/teams to identify and execute on a set of goals while maintaining team cohesion
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Interpretation of a variety of instructions furnished in written, oral, diagram, or schedule form
• Organizational

• • Accountability for the Branch’s Parts and Service financial performance and statements with advanced understanding of financial definitions: GP, OpEx, OpInc & EBITDA
  • Ability to calculate figures and amounts such as discounts, proportions, and percentages.
  • Understanding of interdepartmental relationships and can lead outcomes across departments

Essential Qualifications:

• Minimum 3 years Sales Management experience or 5 years Industry related experience
• 2-year degree in related field
• Excellent skills in communication, interpersonal, organizational and attention to detail
• Proficient usage of MS Office Suite and the ability to learn new technologies quickly
• Working knowledge of CRM & CDK
• This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement.

Desirable Qualifications:

• BS in Business or related field
• Knowledge of the emergency equipment sector

ADA Requirements:

• Typically sits, grasp items and performs keyboarding for frequent operation of a computer
• Stand, walk, bend, reach or otherwise move about regularly
• Lift, move, or otherwise transfer items up to 40 lbs occasionally, >20 lbs frequently
• Occasional exposure to typical machine shop physical hazards
• Travel by air or car frequently

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen Equipment will reasonably accommodate the known disabilities of qualified disabled individuals.

MacQueen Equipment is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates who receive a job offer must successfully pass both a criminal background check and a drug test before employment can be finalized.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)