Sales Proposal Manager

Description:

Company Profile:

Interstate is a fast-growing, family-owned company specializing in janitorial services with operations throughout North America. We hire dedicated employees who are committed to making a difference. Every day we create opportunities that allow our team members to grow and reach their full potential. Come join the family & WORK HAPPY!

Job Title: Sales Proposal Manager

Job Summary:

We are looking for a dedicated individual with experience in a fast-paced Proposals and Contracts team. Working in concert with Business Development team members, subject matter experts, and functional leaders, the Proposal Developer creates high-quality, consistent, and compliant responses to nationwide janitorial services opportunities. This position partners with key leaders to gather data and to identify solutions that address content or capability gaps. Using the data collected, the developer translates highly technical information into compelling prose that meets the needs of customers and complies with contract requirements.

Duties and Responsibilities:

• Reviewing and interpreting RFP information including statements of work (SOW) and submission requirements to identify business requirements and information needed for competitive responses.
• Identifying and gathering content and information from multiple sources, including past proposal submissions, policies & procedures, other organizational materials, and assisting in market research and competitive analysis activities, as needed.
• Reviewing available materials to identify needed content and gaps. Preparing and conducting interviews with internal stakeholders, consultants, and subject matter experts (SME) to confirm response approach and obtain content. Using strategic understanding of company and opportunity to suggest features, benefits, and value propositions to be included in assigned responses and assist in resolving content gaps.
• Developing narrative responses that are compliant, competitive, compelling, and customer-focused, and that fully incorporate appropriate SOW elements, contract requirements, and key messaging/themes, and comply with prescribed style.
• Coordinating and managing assigned responses to ensure information is collected from SMEs and assimilated into the response to meet established deadlines—including creating personal timelines and SME deadlines. Identifying and communicating issues that risk completion of assigned sections in a timely and complete manner compliant with the project schedule.
• Revising assigned responses using feedback from various review sessions.
• Supporting the final production of response documents as directed by Proposal Management, which may include editing, formatting, PDF-conversion, printing, and binder assembly.
• Contributing to ongoing development and maintenance of proposal development ongoing process improvement efforts to improve efficiency, effectiveness, and quality of external-facing deliverables.
• Adhering to and reinforcing proposal development processes, templates, guidelines, and deadlines.
• Perform the full range of contract functions up to the point of signature, including contract administration and contract closeout
• Build a list of KPIs that measure departments efforts. Share results regularly with plans for adjustments as needed.

Requirements:

Requirements and Qualifications:

• Bachelor’s Degree in Business Administration, Management or related field, Master’s Degree a plus
• Minimum 10 years of experience in relevant role with 2-3 years in a leadership role
• Excellent written, oral and presentation strategy and development skills with exceptional attention to detail
• Knowledge of SalesForce
• Ability to quickly prioritize under pressure
• Strong mathematical skills
• Proficiency with Microsoft Office and Adobe suite, especially with Excel performing macros, etc.
• Ability to create visually appealing presentations and articulate Interstate’s unique value
• Strong ability to multitask, re-focus on action items post completing immediate needs and successfully making deadlines
• Successful enterprise RFP experience
• Capable of resolving escalated issues arising from sales, operations & management
• Ability to coordinate with other departments and work well as a team
• Excellent interpersonal skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Deep knowledge of the commercial/professional services industry
• Familiarity with organizations whose workforce is primarily comprised of hourly associates
• Ideal candidate must be able to pass criminal background check, be authorized to work in the US and have reliable transportation

Compensation:

Salary is commensurate with experience. Interstate offers a full range of benefits including Medical and Dental insurance and paid holidays, vacation / PTO days. We have an amazing culture and find time every day to celebrate the successes of our team.

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