Inside Sales Representative

About the Company:

Nivagen is a global company and serves an extraordinary purpose to make a difference in people's lives by discovering, developing, and delivering the most cost-effective generic prescription drugs and over the counter products for the North American market. For a decade, we have stayed true to a core set of values, excellence, integrity, and respect for people. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability. We also are committed to investing in our employees and supporting a culture of well-being through competitive pay, comprehensive employee benefits programs, and training and development resources.

Job Location:

MedisourceRx (A subsidiary of Nivagen Pharmaceuticals Inc., Sacramento, CA)

10525 Humboldt Street., Los Alamitos CA 90720

About the Job:

At Nivagen as an Inside Sales Representative, you will responsible for creating opportunities and acquiring new accounts by contacting clinic leads who have the authority to prescribe catalog products. The Inside Sales Representative identifies, qualifies, contacts, and closes accounts located in territories nationwide. This role uses their proficiency for communication to establish strong relationships with key clinical decision makers. The Representative carries out planned campaigns designed to provide important information to existing accounts and potential accounts. The Inside Sales Representative will have detailed knowledge of facility processes, products, and company protocols along with being responsible for accurately communicating this information to clinics. The Inside Sales Representative is an expert in product knowledge and a proficient communicator, helping the company optimize customer relationships, while increasing account revenue potential.

Responsibilities:

• Maintains a minimum number of outgoing contacts and a high standard of professionalism in verbal and written communications
• Executes mass communication campaigns and maintains a follow up schedule until each lead is contacted
• Meets all performance expectations and sales goals
• Establishes, develops, and maintains business relationships with prospective and current healthcare providers in assigned territories
• Updates each CRM profile with detailed and accurate information
• Follows established sales operating procedures and best practices
• Initiates contact with inactive accounts to reinitiate ordering
• Implements planned sales strategies based on analytics and customer requests
• Responsible for researching and identifying new leads to enter in the CRM
• Possesses detailed product and compounding knowledge
• Sources new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Converts opportunities into active accounts by presenting detailed information
• Performs other duties as assigned

Qualifications:

Education/Experience:

• Experience with CRM software (Salesforce)
• At least 1 years' experience of inside sales in healthcare-related customer service, sales, or customer retention role in a call center or customer service environment

Knowledge, Skills, and Abilities:

• Proficiency in Microsoft Office
• Accurately pronounce medical and pharmaceutical terminology
• Excellent verbal and written communication skills
• Ability to search, locate, and identify target clinic leads
• Ability to prioritize work and meet deadlines
• Sensitivity to confidential documents and information
• Must be detail oriented and possess a high level of accuracy
• Accurately pronounce medical and pharmaceutical terminology
• Ability to interact effectively with diverse customers via phone and email
• Genuine interest in pharmaceutical products related to wellness, quality of life, and hormone therapies
• High intellectual curiosity, Analytical and quantitative skills
• High integrity, able to maintain above average attendance and punctuality
• Customer-centric
• Able to learn detailed knowledge of pharmaceutical products and specific clinical treatments
• Aptitude for online research

Requirements:

• Valid driver's license and acceptable driving record.
• Legally authorized to be employed in the United States (S. citizens or national, permanent residents)

Benefits:

• Fulltime, Remote. (should live in the US (working time zone: Eastern and Central))
• 5/hour + Sales Commission.
• Yearly bonus eligibility
• Benefits: Nivagen offers a wide variety of benefits and programs to support health and well-being
• Medical, dental and vision coverage
• Paid time off plan
• 401k savings plan

Additional Information:

Nivagen to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.