Job Description

JOB PURPOSE:

Serves as the property’s sales representative, leading two full time leasing consultants, whose primary duties include greeting clients and presenting all features, amenities, and benefits in a professional manner to properly secure lease agreements from qualified persons. The leasing agent is a highly customer-service oriented position that strives to make current and prospective residents feel welcome and comfortable within the property’s community.

MUST BE ABLE TO WORK SATURDAY AND SUNDAY if required.

ESSENTIAL FUNCTIONS:

Establishes and maintains the best possible occupancy of the apartment community through leasing and marketing activities.
Markets and leases apartments in accordance with Company policies and procedures
Shows and demonstrates available apartments during business hours and weekends
Prepares leases for move in and oversees the signing of leases by new residents
Assists in completion of monthly administrative tasks and ensures property's documents and files are organized and complete
Maintains detailed knowledge of local market conditions and identifies area competitors in order to complete market surveys and stay abreast of market trends
Assist supervisor in day to day operations on property
Maintains day-to-day communications with Supervisor
Reviews move-in, move out, and renewal documents and files for accuracy and compliance with company and government policies and ensures it is entered timely into property management software.
Ensures residents files are properly maintained
Assists with monitoring resident satisfaction through follow-up calls, emails, or meetings to ensure a positive living experience
Helps to ensure the physical well-being and curb appeal of the apartment community.
Assists in eliminating lost revenues due to vacancies by executing timely turnover and adhering to traditional and creative marketing protocols to lease apartments.
Maintains regular and consistent attendance according to required work schedule decided by the Company
Provides exemplary customer service to residents, prospects, and guests and represents the Company in a professional manner at all times

REQUIRED SKILLS/ABILITIES

Excellent verbal and written communication skills. (English)
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong sales and negotiating skills
Ability to create and maintain strong prospect and resident relationships
Team player with ability to work well with others
Ability to work independently, prioritize duties, manage time efficiently, and multi-task.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software
Proficient with AMSI or similar property management software
Must be available to work on weekends

EDUCATION & EXPERIENCE:

High School Diploma or equivalent required
1+ year leasing or other sales-related experience preferred
1+ year of experience in multifamily property management highly preferred

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.