Job Description

Are you passionate about delivering an exceptional customer service experience? Do you want to join a dynamic environment? At the Y, we strive to serve all members of the community. Our members’ growth in mind, body and spirit is at the heart of our membership, programs and services.

Why work at the Y?

Great people and a great work environment!
We pay most of your benefit premiums
Complimentary Y individual membership
5% employer-matching pension plan
Many opportunities for growth and advancement
Super rewarding job, helping members have a remarkable experience

Are you the right fit?

Maintain a focus on relationship building and member involvement
Conduct both in-bound and out-bound calls
Deliver a variety of activities including member tours, orientations and member onboarding
Provide courteous and efficient front desk customer service
Perform financial responsibilities such as cash handling
Accurately process membership data information such as registration and payments
Able to work a variety of shifts including days, evenings, weekends and holidays as needed at various locations throughout Winnipeg

What else do you need?

6-12 months’ experience in a customer service or sales role
Emergency First Aid (can provide in house)
Excellent customer service, communication, problem solving and interpersonal skills
Strong computer skills, accurate data entry skills and great attention to detail
Clear Police Record Check with Vulnerable Sector Search and Child Abuse Registry Check

Application Deadline: April 26, 2024

The Y is entrusted to provide a safe environment for children and vulnerable individuals. All applicants will be thoroughly screened through a review process including Police Record Checks with Vulnerable Sector Search and Child Abuse Registry Checks.