Job Description

Port Allen, LA - Deep South Equipment is looking for a Parts Counter Sales professional to join our team. The ideal candidate has 3 years of forklift, Ag equipment, or construction equipment parts counter sales.

Please note - the wages posted for this Job are simply wage estimates for this type of position. While we don't share our pay ranges online our true pay range is based on your Skills, Knowledge, and Experience.

Responsibilities:

Write up approved charge sale in accordance with company procedure;
Answer customers’ questions about products, prices, availability, and product features;
Maintain confidentiality of pricing lists and structures as required by company procedure;
Locate and obtain ordered parts for customers from central warehouse or branch;
Help determine and obtain heavy-duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service;
Handle warranty or defective parts for customers in accordance with company procedure;
Ensure that the counter area is clean and in order.
Ensure that display areas encourage sales.
Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions;
Special order parts on an emergency basis when necessary and appropriate;
Determine sales price for customers for each sale in accordance with company procedure;
Provide customers with product catalogs;
Process approved credits for customers when merchandise is returned;
Ensure that product catalogs are current. Discard old ones and replace them with new ones.