Job Description
We are seeking a dedicated Customer Success Manager to join our team. The ideal candidate will play a crucial role in ensuring customer satisfaction and retention by managing client relationships and providing exceptional service.
*Duties*
- Develop and maintain strong relationships with clients to understand their needs and ensure their success
- Collaborate with internal teams to address customer needs effectively
- Analyze customer data to identify areas for improvement
- Act as the primary point of contact for customer inquiries
- Assist in the implementation of customer success strategies
- Utilize CRM tools such as Salesforce to manage customer interactions
*Skills*
- Proficiency in customer relationship management
- Strong multi-tasking skills to handle multiple client needs simultaneously
- Excellent customer service skills
-Naturally welcoming demeanor and exceeds expectations with every interaction
-Strong desire to help and seeks out opportunites to go above and beyond
*Requirements*
-Friendly and outgoing personality
-Background in agriculture required
-Must be extremely detail-oriented
-Must be very organized, with the ability to prioritize time-sensitive assignments
-Must have experience with phone, in-person, and email customer interactions
Job Type: Full-time
Pay: $48,713.00 - $58,316.00 per year
Benefits:
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- How many years of experience do you have in the agriculture industry?
Experience:
- Customer service: 5 years (Required)
Ability to Relocate:
- Washington, IA 52353: Relocate before starting work (Required)
Work Location: In person
Visit Original Source:
http://www.indeed.com/viewjob
