Sales Support Specialist

Atlas Roofing Corporation, a privately owned company, established in 1982, is an international and multi-divisional manufacturer of roofing, sheathing, facer, and insulation product solutions.

From a single asphalt shingle manufacturing facility in 1982, Atlas has grown to 36 facilities in North America providing worldwide product distribution. Today, products from the company's four major divisions, Polyiso Roof & Wall Insulation, Shingle & Underlayment, Molded Products, and Web Technologies, are manufactured in state-of-the-art facilities and shipped from our network of manufacturing plants and distribution facilities in the United States, Canada, and Mexico. It's amazing how our customer-first philosophy has grown on our clients.

Atlas Roof Shingles & Underlayments is seeking a remote Sales Support Specialist to support the sales team.

Sales Support SpecialistResponsibilities

• Scheduling - Manage and coordinate calendars, roadshow events, meeting support, specialty marketing pieces, and event invitations.
• Documentation - Prepare and organize reports, address portal issues, and manage sales documentation in collaboration with regional managers.
• CRM Management - Maintain and update CRM and warranty claim data ensuring accuracy and timely follow-up with representatives or customers.
• Communication - Handle correspondence, follow-ups, and ensure smooth communication flow across the region and with customers.
• Administrative Tasks - Assist with general administrative duties to alleviate the workload of sales representatives and assist in Sales Force Request and data management.
• Material Organization - Prepare and organize sales collateral and promotional materials for meetings and events.
• Lead Tracking - Track and manage leads through the sales pipeline, including initial qualification and follow-up on new sign-ups or events, with timely E-blasts.
• Order Processing - Assist with tracking orders and managing invoices as needed.
• Problem Resolution - Identify potential issues and communicate them to the director and regional managers for improvement processes.
• Sample and Literature Management - Order samples and literature as needed for events and sales activities.

Sales Support SpecialistKnowledge, Skills and Abilities

• Adherence to high standards of ethical conduct in business dealings
• Ability to work independently, in remote location with minimal supervision
• Timely response to customer requests
• Professional image and demeanor, including appropriate dress and communication
• Strong knowledge of MS Office 365 Suite (Word, Excel, PowerPoint)
• Attention to detail with the ability to manage multiple projects
• Self-motivated with the ability to prioritize tasks with minimal supervision
• Commitment to resolving customer issues promptly

Sales Support SpecialistEducationand Experience

• Bachelor's degree preferred.
• Minimum of 5 years of relevant experience.

Sales Support SpecialistAdditional Information

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hand to finger, handle or feel. The employee is occasionally required to stand, walk; and reach with hands and arms. Specific vision abilities required by this job include close vision and distance vision.

• Ability to sit and walk while performing job duties.
• Occasional pushing, pulling, twisting, balancing, and reaching above shoulder level.
• Must frequently lift products and samples weighing between 10 and 50 pounds.
• Exposure to varying environmental conditions, including wet/humid environments, extreme heat, noise, and vibrations at customer sites.
• Responsible for addressing customer complaints and collaborating with team members to achieve performance goals.

Total Compensation

• Atlas Roofing Corporation offers a competitive compensation and vacation/holiday package as well as a comprehensive benefits program including Medical, Dental, Vision, Life/AD&D/LTD insurance, 401k and Medical & Dependent Care Spending Accounts.

Atlas Roofing Corporation is an Equal Employment Opportunity Employer.

No calls or agencies please.