Business Development Representative

East Tennessee Behavioral Health
Knoxville TN
30+ days ago
East Tennessee Behavioral Health
East Tennessee Behavioral Health
easttennesseebehavioralhealth.com

Job Description

Overview:
PURPOSE STATEMENT:
Expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources
Responsibilities:
ESSENTIAL FUNCTIONS:
  • Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
  • Develop strong relationships with key referral sources.
  • Identify opportunities for partnering and growth.
  • Manage leads from referral sources and ensure efficient admissions process for clients.
  • Increase the number of referral sources within a facility such as with physician, social workers and discharge planners.
  • Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.
  • Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.
  • Coordinate the completion of admission process and ensure appropriate resources are obtained.
  • Travel frequently within community, scheduling meetings and developing contacts/referral sources.
  • Document referral sources within appropriate contact management system.
  • Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
  • Maintain existing referral relationships.
  • Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
  • Represent facility in professional forums and communicate mission in all outreach interactions.
  • Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
  • Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
  • Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.

OTHER FUNCTIONS:
  • Perform other functions and tasks as assigned.
Qualifications:
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
  • High school diploma or equivalent required. Bachelor's degree in Marketing or related health or social services field preferred.
  • Two or more years’ experience in sales and/or marketing required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
  • Must have and maintain a valid driver's license, main

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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