Job Description
As an Inside Sales Representative at FWF, you will be responsible for building and managing your book of business, while handling your client’s transportation needs 24/7/365. You will be the single point of contact to get the job done and exceed your client’s expectations. If you’re the hardest worker you know, an elite problem solver, a quick decision maker, have the drive to create your financial freedom, and get up daily with an approach to attack the day, then this may be the sales career for you. There’s no secret to our success; we invest in the right teammates and technology while delivering the best client experience in our respective industry.
About FWF
FWF is a third-party logistics and transportation company headquartered in Grand Rapids, MI. Together, we have paved the way in the transportation industry since our founding in 2012. Our award-winning culture is devoted to empowering people and collectively creating an environment of excellence as we strive to move teammates, partners, and customers upward to create a lasting impact. As a 3PL, we specialize in full truckload (TL), less-than-truckload (LTL), drayage, rail, and international ground and air freight. FWF's services extend far beyond moving freight. In addition to logistics and transportation services, we provide ongoing leadership development, diversity, equity, and inclusion guidance, and specialized industry training. Learn more about us at fwf.com.
Responsibilities
- Develop sales strategies and closing ability based on customer and carrier needs
- Devoted to attaining and surpassing sales quotes and goals
- Desire to build relationships with valued customers and carriers
- Build and maintain book of business through constant communication with customers and carriers
- Track day-to-day shipments, resolving issues, making sure pickup and delivery are on time
- Develop a book of business through cold calling and lead generation
- Consult with FWF clients to administer highly effective transportation solutions
What We Commit to You
- Transparent and people-first culture
- Support to create clear and concise career-oriented goals
- Opportunity for continued growth and development
Qualifications
- Understands the importance of a collaborative, people-first culture
- Simultaneously both a problem-solver, and continuous learner
- Effective written and verbal communication skills
- Sharp organizational capabilities with high attention to detail
- Thrives in a fast-paced and competitive environment
Compensation and Benefits
- $40k base salary + uncapped commissions
- Sales contests with monetary rewards
- Health/Dental/Vision/Pet/Life/Disability insurance options after an initial 90-day training period
- 401(k) retirement plan with company match options after an initial 90-day training period
- Discounted gym membership
- Employee assistance and discount programs
- Dependent Care Reimbursement Account
- Paid time off, sick days, parental leave, and holidays
Awards and Recognition
- Inc. 5000 Fastest-Growing Private Companies in America
- Inc. 5000 Regionals: Midwest
- A Transport Topics Top Freight Brokerage Firm
- Top Company for Women to Work for in Transportation
- Detroit Free Press Top Workplaces
- Michigan Celebrates Small Business 50 Companies to Watch
- West Michigan's Best and Brightest Companies to Work For
At FWF, we embrace diversity and are committed to creating an inclusive environment where every individual is respected and valued. Our values - Show don't tell, honor your word, impact those around you, education creates excellence, leadership beyond title, and do what it takes - guide us in promoting equal opportunity and fostering a culture that thrives on equality.
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