Inside Sales Representative - Bilingual

Bilingual Inside Sales Support - Fr-En

About Compugen
Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.

Founded in 2007, Compugen Finance (CFI) focuses on technology financing (leasing) through creative, innovative and socially beneficial initiatives in the acquisition, disposition and reuse of technology. CFI is a subsidiary of Compugen Inc.

If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.

Job Purpose
Reporting to the Vice President, Operations, the purpose of the Inside Sales Support, Sustainable IT Programs is to support the CFI sales team with core administration functions enabling Account Representatives to have access to effective tools and resources allowing them to focus on building customer relationships and making sales. The Account Associate will also be required to interface with customers directly and develop a positive rapport.

Key Responsibilities

• Provide general administration support to the VP, Operations as well as the CFI sales team
• Coordinate the collection of data from various CFI teams to create customer documents such as quotes, buyback proposals, SOWs, invoices or credit memos, shipment summary’s, monthly statements, quarterly/annual business reviews, etc.
• Create and maintain sales and marketing materials (decks, summaries, QBRs)
• Assist the sales team with qualifying leads through research and gathering information on potential customers
• Manage ITAD product processing to ensure Compugen partners are maintaining established SLA’s and escalate as needed; maintain regular communication with customers, providing regular status updates
• Provide support for our Sustainable IT Financing programs, including deal tracking and updates to reports

Qualifications:

• Post-Secondary education in Business Administration and/or equivalent administration experience supporting Sales teams
• 3+ years in Sales support roles or Inside Sales Representative experience would be an asset
• Experience in ITAD (IT Asset Disposition) would be an asset
• Strong interpersonal skills; enthusiastic, passionate professional; strong team player with a willingness to collaborate effectively with others
• High level of personal accountability and responsibility in a fast-paced environment
• Exceptional customer service skills with proven experience resolving customers’ needs with efficiency and effectiveness
• Excellent attention to detail; superior communication skills
• Experience working with technology resellers or distribution channels would be an asset
• Strong skills in Microsoft Office Suite
• Bilingual is mandatory (English and French)

What Compugen Finance Inc. Offers You:

• Opportunity to make a difference in the constantly evolving world of Technology
• Ability to help our customers realize new possibilities
• Exciting, fast paced challenging work environment
• A culture where authenticity and diversity is valued
• Professional Development Opportunities
• Participation in WIT (Women In Technology) Network
• Opportunities to give back to our local communities
• Collaborative supportive team members
• Remote work/hybrid work options available
• Work/life flexibility

Equity Statement
Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish, and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.

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