Job Description
Benefits:
We are seeking an outgoing and customer service-oriented relationship manager to join our organization
and work with our customers, Plumbers and HVAC technicians/owners. In this role, you will be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions.
Qualifications:
Benefits:
Pay: $65,000-$90,000 per year (salary & commission) 1st year. $85,000-$110,000 2nd year
Salary is $55,000-$65,000 per year
Commission is 7% of Gross Profit
- Competitive salary
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
We are seeking an outgoing and customer service-oriented relationship manager to join our organization
and work with our customers, Plumbers and HVAC technicians/owners. In this role, you will be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions.
- Maintain good relationships with clients so that the business can maximize the value of those relationships
- Identify key contacts at potential client companies to establish and foster relationships
- Participate in one-on-one meetings with clients to explain services to guide their choices
- Understand the problems and challenges of clients, address those needs
- Grow the business by identifying new sales and business development opportunities
- Monitor and assess the activities of our competitors to proactively satisfy and retain our clients
- Provide excellent service to maintain a positive reputation for the business
- Resolve any customer complaints promptly and professionally
- Set revenue targets and develop and execute a strategy to meet them
Qualifications:
- Professional relationships with Plumbers, HVAC techs/owners preferred
- Ability to build, foster, and maintain positive professional relationships
- Devotion to high-quality customer service
- Excellent interpersonal communication skills
- Keen analytical and research abilities
- Knowledge of relationship management best practices
- Problem-solving and conflict resolution capabilities
- Willingness to develop an in-depth understanding of the business and related services
- 3+ years of experience in a sales or customer service role
- Outgoing and customer-oriented attitude
- General Construction or Restoration Experience
Benefits:
- Car mileage reimbursement
- Vacation and Paid time off
- Health, Dental, Vision Insurance
Pay: $65,000-$90,000 per year (salary & commission) 1st year. $85,000-$110,000 2nd year
Salary is $55,000-$65,000 per year
Commission is 7% of Gross Profit
Flexible work from home options available.
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