Inside Sales Representative - Door & Millwork

Woodgrain Distribution is a division of WOODGRAIN Millwork, one of the largest millwork companies in the United States. Proudly, WOODGRAIN is the largest producer of wood doors in the world! With multiple warehouses across the US, WOODGRAIN Distribution is committed to distributing quality molding and millwork products to our customers on time, every time.

Check us out at: https://www.woodgrain.com/

What our Inside Sales Representative does:

• Works with customers to convert inbound inquiries into actual sales.
• Overcomes technical and business objections for prospective customers.
• Emphasizes salable features, quotes prices, and prepares sales orders for orders obtained.
• Estimates date of delivery to customer based on product knowledge, order processing, and production and delivery schedules.
• Prepares reports of business transactions.
• Enters new customer data and other sales data for current customers into computer database.
• Investigates and resolves customer problems.
• Builds and maintains customer relationships.
• Complies with required company policy and procedure.
• Communicates with buyers on product shortages or quality issues.

What you need to have:

• 1 to 2 years related industry experience and/or training
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
• Must exhibit customer service skills and the ability to develop relationships over the phone.

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain believes that diversity and inclusion among our employees is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Employment at Woodgrain is based on merit, competence, and qualifications, and we are committed to providing equal opportunities for training and advancement for all employees. Woodgrain is also committed to making our application process accessible to individuals with disabilities and will provide reasonable accommodation upon request.

Woodgrain is a drug, alcohol, and tobacco free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

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