Job Description

POSITION SUMMARY

The Office Coordinator is a crucial team member who will spearhead administrative tasks, provide exceptional customer service and liaise with all departments. This position will perform a wide range of administrative office and operations support activities to facilitate the organization's efficient operation. This role requires the ability to exercise independent judgment with office management and customer service interaction in alignment with organizational goals.

ABOUT THE COMPANY

We are Compressed Air Advisors Online, Inc. We provide an expansive collection of compressed air equipment designed to cater to a spectrum of industries, and we are growing by the day. Our mission is to transform the online industrial air compressor buying experience. We strive to quickly ship premium manufacturers' products utilizing our knowledgeable staff, eliminating the historical stress and confusion when purchasing compressed air equipment. We are Driven and Knowledgeable in our pursuit of seeing every team member reach their personal, professional, and financial goals through our work together. Our core values are the backbone of our business and guide our hiring process: we are Committed to Integrity, Customer Success, and Owning your Decisions.

OBJECTIVES

Handles customer reception with a professional, friendly, and positive attitude as needed.
Update shipment dates and follow up with customers to inform them when they should expect their orders.
Filter incoming emails to appropriate departments.
Follow-up with customers post-sale to ensure customer satisfaction.
Assist management and provide support materials and information.
Manage an organized work area in a neat, clean, and organized manner
Perform other duties as assigned

COMPETENCIES

The requirements listed below represent the knowledge, skill, and/or ability required, yet are not necessarily all-inclusive.

Strong written and verbal communication skills, clearly communicating by phone or in-person with customers.
Well-organized and able to prioritize multiple tasks and responsibilities
A proactive approach to problem-solving and process improvement
Experience successfully maintaining a positive attitude while working in a team environment with competing priorities
Ability to thrive in an environment of change and growth
Outstanding organization and administrative skills
Ability to think individually as well as collaboratively when approaching job responsibilities
Team player with a positive attitude who strives to work with the team to improve constantly.

EDUCATION AND EXPERIENCE

High School Diploma or Equivalent (GED) required, with equivalent experience
Bachelor's degree in Business Administration or related field (Preferred)
Minimum two years of Office Administration, Industrial Sales Office Administration (Preferred)
Experience with MS Office, QuickBooks, Shopify, Adobe Suite (Preferred)
Valid driver's license

PHYSICAL REQUIREMENTS

Prolonged periods of sitting at a desk and working on a computer

COMMITMENT TO DIVERSITY

As an equal-opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, we recognize that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, or nationality. Origin, gender, gender identity, sexual orientation, or disability, and actively foster. inclusion in all forms, both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume!

Job Type: Full-time

Pay: $30,000.00 - $45,000.00 per year

Experience: