Job Description

Sales Development Representative (SDR)

Location: Markham, ON (Onsite)

**This is an entry-level position with no prior experience required—fresh graduates are welcome to apply!**

**Proficiency in Mandarin or Cantonese is an asset**

Company Overview

Established in 2019, **First Class Realty** has quickly become one of the fastest-growing brokerages in the Greater Toronto Area (GTA). With our main office conveniently located in Markham and a branch office in Mississauga, we are proud to serve a diverse range of real estate needs across the region. Our success is rooted in our ingenuity, adaptability, and dedication to our agents. As a full-service brokerage, we excel in various areas of real estate, including the purchase and sale of pre-construction projects and assignments, rental property management, the lease and resale of homes, and commercial properties. We are passionate about delivering outstanding service and results for our clients and creating rewarding growth opportunities for our team.

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Position Summary

We are seeking a motivated **Sales Development Representative (SDR)** to join our team in our Markham, ON office. This is an onsite role that requires a proactive individual who can effectively engage with leads provided by our sales team. The SDR will be responsible for initiating conversations, understanding client needs, and setting up qualified appointments for the sales team. As an SDR at First Class Realty, you will be a key player in our growth, helping us reach more clients and expand our impact in the real estate market.

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Key Responsibilities

- **Engage with Leads**: Contact leads provided by the sales team through calls, emails, and other communication channels.

- **Qualify Prospects**: Identify client needs, determine interest levels, and qualify leads for further engagement by the sales team.

- **Set Appointments**: Schedule meetings or calls for qualified prospects with the sales team, ensuring smooth handoffs.

- **Build Relationships**: Develop strong rapport with potential clients, delivering excellent customer service and positively representing First Class Realty.

- **Maintain CRM Records**: Accurately document and manage all interactions with leads in the CRM system, ensuring information is up-to-date and accessible to the sales team.

- **Collaborate with Sales Team**: Work closely with the sales manager and sales team to optimize lead conversion and improve outreach strategies.

- **Meet and Exceed Goals**: Achieve monthly and quarterly targets for lead conversion and appointments set.

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Qualifications

- **Experience**: Prior experience in a sales or customer service role is preferred; experience in real estate is an asset.

- **Communication Skills**: Excellent verbal and written communication skills with the ability to engage and build relationships with potential clients.

- **Organizational Skills**: Strong organizational skills with attention to detail for managing leads and follow-ups.

- **Tech-Savvy**: Proficiency with CRM systems and basic office software; comfortable learning new tools as needed.

- **Team Player**: Ability to collaborate effectively within a team and contribute to overall sales goals.

- **Motivated and Goal-Oriented**: Self-starter with a positive attitude and a commitment to achieving sales targets.

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Why Join Us?

- **Professional Growth**: Opportunities to develop your skills and advance within a growing organization.

- **Collaborative Environment**: Work in a supportive, team-oriented atmosphere with ongoing mentorship from experienced professionals.

- **Competitive Compensation**: We offer a competitive base salary with the opportunity for performance-based bonuses.

If you’re passionate about sales and excited to make an impact, we invite you to apply and join First Class Realty in helping clients find their dream homes!

Job Type: Full-time

Additional pay: