Job Description

Cricket Wireless is a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract.
Want to join a dynamic wireless company where your ideas and talents really matter?
At Cricket, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference.
We’re a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.
Job Description:
Every day our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.
Our Sales Advocates:
- Sell no-contract wireless phones, service plans and accessories in a fast paced environment.
- Deliver outstanding service striving to retain and gain customers.
- Participate in outside sales events or promotions.
- Work flexible hours, weekends and holidays at various locations.
- Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment.
Sales Advocates are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!
GENERAL DUTIES
The essential functions listed below are representative of duties performed by this job title.
Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:
- Understand customers' needs and help them discover how our no contract products meet those needs.
- Possess a competitive spirit and desire to meet and exceed sales goals.
- Multi-task in a fast paced team environment.
- Educate and engage customers through product demonstrations.
- Interact with customers and provide prompt and courteous customer service to all customers.
The successful candidate will be able to perform the following with or without reasonable accommodation:
- Ability to work flexible hours, including evenings, weekends and holidays.
- Ability to stand for long periods of time.
- Ability to complete all paperwork completely, accurately, in a timely manner.
- Ability to operate a personal computer, wireless equipment, copier and fax.
- Ability to work in other locations as the needs of the business dictate may be required.
- Complete all aspects of opening and closing the store in accordance with written procedures.
- Submit all transaction journals on a daily basis.
- Assists with inventory maintenance.
Cricket is looking for outgoing motivated and customer focused individuals. A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience.
Preferred Qualifications:
At least one year retail experience in sales or customer service.
At least one year experience handling cash transactions.
One of more years of sales experience in a quota driven environment.
Proficient use of PC software (MS Office preferred) and point of sales systems.