Curriculum Training an Support Specialist

Job Description

Job Overview:

Curriculum Training and Support Specialist- Florida

Gallopade International is seeking Curriculum Training and Support Specialist for the Florida Market. This role will be responsible for delivering high quality training workshops, presentations, and support to new and returning customers in the K-8 education market. The individual will become a Gallopade Curriculum specialist and provide post-sales onboarding, training, and support for both print and digital curriculum solutions. The territory for this position is for the State of Florida, however occasional out of state travel or coverage may be required to help serve Gallopade customers.

PRIMARY CONTRIBUTIONS:

• Conduct in-person and Zoom training sessions for new and returning customers and assist in the on-boarding process.
• Provide ongoing support for Florida teachers and administrators via email, phone, and online chat app.
• Identify customer-specific training needs for ongoing customers to enhance user experience and increase overall usage of curriculum solutions.
• Modify and/or develop (with assistance from Marketing and Product Development teams) PowerPoint presentations and other documents used in training sessions.
• Work with others on the Customer Success team to identify at-risk accounts that have not optimized digital usage potential.
• Coordinate with Marketing and other Training and Support Specialists to create quarterly e-newsletter content to engage customers on key topics such as product features, usage tips, and getting the most out of their purchase.
• Travel as needed (including overnight stays) to perform on-site presentations.
• Proficiently use and adapt to multiple software applications, platforms and devices and willingness and ability to improve knowledge of digital curriculum programs through self-exploration.
• Assist in providing training and product expertise to sales reps and marketing team.

SKILLS/COMPETENCIES:

· Classroom teaching experience and/or previous educational training experience
with Gallopade Curriculum materials and programs helpful
Tech savvy user

· PowerPoint experience

· Zoom and/or other presentation software experience.

· Possess excellent written and verbal communication skills and willingness to present training to large groups of teachers and administrators as needed.

· Must have an acceptable driving record- Requires travel, with overnight stays.

· Detailed and organized individual, capable of planning and tracking training schedule, dealing with multiple customer interactions, and continuing to learn new skills and increase in proficiency in Gallopade Curriculum solutions.

· Residence in Florida

EDUCATION & EXPERIENCE:

• Bachelor's Degree or equivalent work experience
• 5 years' experience in teaching or educational training preferred.

ABOUT US:

Gallopade International, Inc. is an award-winning publisher of over 15,000 educational products focusing on social studies, science, and reading. Founded by author Carole Marsh in 1979, Gallopade is a second-generation family-run business focused on providing high quality print and digital instructional materials. For more than 40 years, Gallopade has been partnering with educators to provide resources that are fun, educational, and effective.

BENEFITS:

• Dental
• Health Insurance
• Holidays
• Short-Disability
• Life & ADD Insurance
• Paid time off
• Vision

To Apply:

Submit a cover letter with salary requirements and resume.

Job Type: Full-time

Schedule:

• 8-hour shift
• Monday to Friday

Ability to commute/relocate:

• Florida: Reliably commute or planning to relocate before starting work (Preferred)
• Remote

Job Type: Full-time

Pay: $53,805.00 - $58,279.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Grade school specialties:

• 1st grade
• 2nd grade
• 3rd grade
• 4th grade
• 5th grade
• 6th grade
• 7th grade
• 8th grade
• Social Studies

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Social Studies: 5 years (Required)

License/Certification:

• training experience (Required)
• Driver's License (Preferred)
• 5 years of training (Required)
• Child Development Teacher Permit (Preferred)

Location:

• Florida (Required)

Shift availability:

• Day Shift (Required)

Willingness to travel:

• 25% (Required)

Work Location: Remote

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