Job Description

TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals for our Customer Service Representative position! This role is based in an office setting near Arrowhead Stadiums! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a selling and customer service role. This is a great opportunity for those who are self-starting and enjoy a fast-paced work environment. Apply online now!

What We Offer

· Average earning potential: $45,000 and up!

· Medical, dental, and vision available

· 401(k) with a match

· Paid time off

· Consistent work schedule of Monday through Friday – with one working Saturday per month

· Opportunities for training and advancement

Responsibilities

· Provide outstanding customer service on all calls and web leads

· Recommend moving services, boxes, supplies and equipment to all customers based on cost, availability or customer specifications

· Input information in to software for accurate estimating and scheduling; comply with federal, state, and local legal requirements

· Obtain customer feedback through regular follow-up calls, both during and after moves; calmly and professionally handle customer concerns

· Prepare all move-related paperwork and documents

· All other duties as assigned

Requirements

· High school diploma or equivalent

· A minimum of 6 months - 1 year of sales/customer service experience

· Ability to work Monday through Friday with one Saturday per month

· Excellent customer service skills (friendly, courteous and helpful)

· Comfortable in a fast-paced environment; able to adapt quickly to changing priorities

· Ability to multi-task and enter customer data into move software while on the phone

· Demonstrated understanding and application of effective selling strategies and techniques; confidence to initiate customer contact, and comfortable asking for the sale

· Strong team player who works productively with a wide range of people and personalities

· Basic computer/keyboarding skills

· Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK® Core Values

· Willing to submit to a pre-employment drug test and background check

· Individuals with call center experience excel particularly well in this role

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits: