Job Description

New Scooters 4 Less has been in business for 20 years! As we head into this next decade, we are excited to find a team member who has a heart to serve our community and make an impact on those we serve!

We are looking for an EXPERIENCED MOTORCYCLE / SCOOTER TECHNICIAN. Individual must have at least 2 years experience working in a motorcycle or scooter dealership. We are looking for someone that can become our lead technician.

Mission: To deliver the highest level of repair work on scooters for customers as quickly, efficiently, and as safely as possible upon the UCE (Ultimate Customer Experience) foundation. We ensure the safety of others.

Primary Responsibilities

Working toward the vision of the company and doing so by living up to the core values.

Repairs

All major service work, consisting of, but not limited to:
Basic services: oil changes, gear oil flushes, tune-ups, and more.
Transmission services: variator, clutch, and belt replacements.
Tire replacement.
Brake work: pads, rotors, cables, and hydraulic systems.
Cables: brake cables, throttle cables, and others.
Fuel system repairs: fuel tanks, fuel lines, filters, and carburetors.
Exhaust systems and upgrades.
Complete engine rebuilds, replacements, and performance upgrades.
Electrical systems.
Test drive scooters.
Maintain shop cleanliness and safety.

Key Performance Indicators

Personal performance - how much work are you billing out in comparison to the number of hours you work?
Constant cleanliness of your workspace.
Overall service team performance. Is the Service Team achieving its goals together?
Service Department Audits and Toolbox audit? (Are you maintaining a safe, organized, and clean environment?)
Customer Survey feedback.

Compensation

Technicians will be paid a flat-rate pay based on the skills, qualifications, and experience of the technician, typically between $18 and $24 per billable hour.
Example: 1 hour billed to a customer = 1 hour paid to a technician
Time per job will be billed by book times created by the scooter distributors.

Benefits

Simple IRA with 3% match after 2 years of employment.
Paid time off and paid holidays.
Weekends and holidays off.
Employee discounts on scooters and gear.
Working on a small, but mighty team that cares for one another!

Who is a perfect fit for this job?

Someone who has worked on small engines before (scooters, dirt bikes, ATVs, go karts, etc.).
Someone that has worked on electric scooters or small electric vehicles before.
Someone who has experience working on cars and other motor vehicles.
Someone that loves to work with their hands and doesn’t mind the heat.
Someone who feeds off taking broken things and making them work once again.
Someone that has the ability to stay focused on the task at hand. The goal is to bill out more hours than you work.
Someone who values hard work and making a difference in the lives of others

Our Key Expectations of You

You will hit the objectives and goals set within the Key Performance Indicators listed above.
You will show up for your shift on time.
You will abide by ALL company policies.
You will obey your team leaders.
You will clean up your area and department to ensure a safe, organized, and clean environment.
You will deliver exemplary customer service to all customers.

Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits: