Job Description

Sentara Health
is currently recruiting for aFull-Timeday shift

Corporate Training Coordinator Health Plan Sales Administration

For the Health Plans Sales Administration team in
Virginia Beach, VA.

Hybrid schedule: In office on Tuesday, remote work available otherwise.

Travel throughout Virginia is required occasionally for in-person training sessions.

Minimum Requirements:

Bachelor's degree in Leadership, Education, Organizational Development, or Business required.
Must have 3 years of experience in education planning, project management, and information technology.
Strong technical understanding of health plan business functions. Excellent coordination skills and experience developing training curricula, training outlines, and learning assessments.
CRM, Salesforce, system administration, project management, public speaking, information technology, insurance cycle, customer relations, insurance sales, and corporate training experience preferred.

The objective of this role is to support the adoption of a new Customer Relationship Management system for the Health Plan sales and sales operations departments and improve operational processes.

Experience creating instructional videos, document management, documenting processes and procedures, consulting on processes and procedures, instructional design, creating job aides and user guides, creating PowerPoint presentations, conducting needs assessments, understanding the different requirements of in-person training and virtual training, and administrative tasks like scheduling training sessions will all be necessary.

The training program is being started from the ground up and requires well-rounded experience with a variety of training experiences.

This is not an advanced, leadership position.

Must be proficient in Word and PowerPoint. Experience with Microsoft Teams is a plus. Experience with Salesforce is a plus. Insurance sales, Communications, Graphic Design, or Marketing experience is a plus.

This is a department-level training position, specifically for the Sales and Sales Operations Department. This position is not part of a Learning and Development team.

Market: Sentara is a Virginia and Southeast North Carolina-based large healthcare provider that has been in business for over 131 years. More than 500 sites of care, including 12 acute care hospitals with a continued employment philosophy!
Award-winning: Sentara has eleven Acute Care Facilities across the state of Virginia and one in Northeastern North Carolina; the people of the communities that we serve have nominated Sentara as “Employer of Choice” for over 10 years. U.S. News and Report recognize Sentara as having the Best Hospitals for 15+ years.
Benefits: Sentara offers an attractive array of full-time benefits including Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. Relocation assistance is available for qualified candidates!
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Sentara recognizes our employees by offering:

Competitive pay plans
Comprehensive health care plans
Generous paid annual leave
401a/401k/403b plan
Long and short-term disability
Tuition Reimbursement
Flex spending and life insurance
You can expect employee recognition, performance rewards, plus countless services and programs to enhance work/life balance.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day, join the Sentara Team!

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Responsible for identifying training requirements, training logistics, and training needs assessments for cross-functional team members impacted by organizational change. Coordinate and provide oversight of training activities associated with organizational change management activities to include the development of training curricula, web-based self-guided learning, virtual instructor led courses, and blended learning strategies. Provide project status coordination and updates to leadership. Bachelor's degree in Leadership, Education, Organizational Development, or Business required. Master's degree in Healthcare Administration, Leadership, Education, or Organizational Development. Must have 3 years experience education planning, project management, and information technology; plus 5 years of teamwork required. Strong technical understanding of business functions. Excellent coordination skills and experience developing training curriculum, training outlines, and learning assessments.