Sales Representative (IN HOUSE POSITION)

Job Description

Bilingual Sales Representative Needed to Grow Our Francophone Market

ARE YOU A SUPER SALES NINJA?

If you think you are, i24 Call Management Solutions wants you to join our team.

You’ll be working with one of Canada’s most respected call management service companies. We have a large client base that includes over thirty-five industry verticals.

When they can’t answer their phones, we do, 24/7.

We don’t like to brag, but we will. We recently received our 28th consecutive Award of

Excellence from our national Call Management Organization (CAM-X) and our 17th

Diamond Plus award from the Association of TeleServices International (ATSI). We are a Canadian-owned and operated company serving businesses for over fifty-two years.

We succeeded this far because we’re a Human-to-Human company. We treat clients and employees with equal amounts of respect and nurture a positive work environment where everyone “matters”. We have an open and dynamic work environment that promotes rapid exchanges of ideas and information and represents a true cross-section of cultures, demographics, and lifestyles.

If you love the challenge of closing incoming leads, prospecting for new clients and supporting current ones, and If you think this is the kind of company you can get behind - contact us.

Enough about us, do you match the personality we’re looking for?

● Are you driven to find solutions?

● Are you empathetic and curious?

● Do you enjoy collaborating?

● Do you like the challenge of setting goals and meeting them?

● Are you a client hunter and closer; do you enjoy finding leads and closing them?

● You have excellent skills in written and oral presentations?

● Are you motivated by financial rewards for the contribution you make?

Your responsibilities would include the following:

● Nurture sales of our i24 services to our francophone clientele using inbound, qualified leads and direct new sales solicitation.

● Cross and upsell additional services to existing customers to improve their service.

● Market research on competitors as well as existing and potential clients.

● Collaborate with the creation of sales and marketing materials.

● Act as a liaison between customers and employee touchpoints.

● Work with the Sales Director to resolve customer complaints by investigating issues, developing solutions, preparing reports, and making recommendations to management.

● Provide historical records by maintaining them on area and customer sales.

● Collaborate with our anglophone Sales Ninja to optimize sales strategies.

Your Work Hours and Benefits include the following:

Compensation -

Competitive salary - plus bonus and/or commission on sales.

Benefits - You are entitled to a comprehensive selection of benefits once you have been with us for at least six months.

These benefits include:

- Comprehensive Dental Insurance

- Paid sick leave

- Flexible hours

- Competitive number of Vacation Days

- Employee assistance program (EAP): Our confidential Employee Assistance

Program (EAP) is there for you where you need it. Some of the services available under the EAP are:

Coping with change - Helping in a crisis -

Financial planning - Dealing with personal and work-related conflict and more.

Education, Experience, and Licensing Requirements:

● You must possess excellent verbal and written communication skills in French and English.

● Have a CEGEP, DEC or Bachelor's degree.

● Have at least 3+ years of direct sales experience in the B2B market with demonstrated success in solution sales.

● Are proficient in using Microsoft Office Suite applications and Content Management software (CMS).

● Hold excellent communication, interpersonal and leadership skills.

● Have demonstrated an aptitude for problem-solving, the ability to find solutions for customers (consultative sales approach).

● You’re results-orientated and able to work both independently and within a team environment.

● Hold a valid Driver's License.

*Having Call Centre industry experience would enhance your candidacy.

If you feel that you're the piece of the puzzle we’re missing, contact us now.

Job Types: Full-time, Permanent

Additional pay:

• Commission pay

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Wellness program

Schedule:

• Day shift

Application question(s):

• Do you possess excellent verbal and written communication skills in French and English?
• Are you proficient in using Microsoft Office suite applications and Content Management software (CMS)?

Experience:

• B2B sales: 3 years (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

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