Inside Sales Representative

Specialty Building Products is a people first organization. Amerhart is an SBP Brand.

• We live our Core Values and they reflect what we actually believe and how we actually behave. They are who we are. You are joining a team that is built upon a strong culture and standards for success.
• We welcome you to something bigger than yourself with all the tools necessary to excel in your role.
• Grow with us; we offer a career, not just a job. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us.

Key Duties and Responsibilities:This list of responsibilities is not all inclusive and may be expanded to include other duties and responsibilities required to meet the ongoing needs of the organization.

• Plan daily with Inside Sales team members in order to maintain current business and identify future sales leads.

• Proactively communicate customer specific information such as low inventory items, sample requests, projected truckload orders with customers and internal team.

• Call all customers on daily delivery route to gain sales. This includes informing them of price, quantity price breaks and/or daily specials, if any, and availability.

• Utilize business intelligence and customer resource management tools daily to identify opportunities and obstacles.

• Clarify for the customer Amerhart's credit program. Keep the credit department informed of circumstances and situations which might adversely affect successful collections.

• Resolve pricing issues with Sales/Branch Manager and Product Manager when necessary.

• Maintain up-to-date files of customer quotes.

• Embrace the Amerhart strategic plan and supporting actionable behaviors.

• Attend sales meetings and trainings as scheduled.

Personal Attributes and Skills

• Demonstrated ability in successful consultative and problem-solving sales techniques, methods and approaches.

• Excellent verbal and written communication skills.

• Strong initiative, self-starter with limited management oversight required.

• Ability to establish and maintain effective working relationships in a cross-functional team environment.

Qualifications

• High School Diploma

• Two years’ experience in customer service or sales.

• Knowledge of building materials and its application, the lumber market and the construction industry a plus.