Sales Advisor

Bergstrom Green Bay Buick / Gmc
Green Bay WI
13 days ago

Job Description

Sales Advisor

Bergstrom Cadillac Buick GMC

At Bergstrom Automotive, we are redefining the car buying experience by offering a transparent and straightforward sales process. Our unique approach eliminates traditional negotiations and provides our guests with a single point of contact throughout their entire purchasing process.

We are seeking a guest-focused, enthusiastic, and knowledgeable Sales Consultant to join our team. In this role, you will guide guests through the entire car buying process, from initial contact to final delivery, ensuring a seamless and enjoyable experience. Your primary responsibility is to provide expert advice, understand guest needs, and offer them the best solutions without the pressure of negotiation.

Schedule: Five day workweek Monday-Saturday, sales hours are 9:00 am to 7:00 pm Monday-Thursday, 9:00 am to 6:00 pm Friday, and 9:00 am to 5:00 pm Saturday with a schedule of Monday-Friday of two opening shifts 8:30 am to 5:30 pm, two closing shifts 10:00 am to 7:00 pm, and 8:00 am to 5:00 pm Saturday. Sunday and a mid-weekday off.

Pay: Earning potential exceeding $100,000/year! Our Sales Advisors earn a monthly base salary plus a monthly bonus based on their sales performance, not a percentage of the sale price.

Key Responsibilities:

  • Guest Engagement: Serve as the primary point of contact for guests, building strong relationships and ensuring a positive experience from start to finish.
  • Product Knowledge: Maintain a deep understanding of our vehicle inventory and brands, including features, pricing, and specifications, to effectively match guests with the right vehicle.
  • Consultative Selling: Listen to guests' needs and preferences, offer tailored solutions, and provide clear, honest information to help them make informed decisions.
  • Transparency: Present all pricing and financing options upfront, ensuring guests understand the value and benefits of our negotiation-free pricing model.
  • Process Management: Manage the entire sales process, including vehicle selection, test drives, trade-ins, financing, and paperwork, all while maintaining a high level of guest satisfaction.
  • Follow-Up: Provide ongoing support and follow-up after the sale, addressing any questions or concerns, and fostering long-term guest relationships.
  • Collaboration: Work closely with other departments, including service and parts, to ensure a smooth handoff and exceptional overall experience for the guest.

WHO'S RIGHT FOR THE JOB?

  • A valid drivers license and a clean driving record is required.
  • Proven experience in sales, customer service, or a related field is helpful but not required.
  • Strong interpersonal and communication skills, with the ability to build rapport and trust quickly.
  • A passion for helping guests and a commitment to delivering exceptional service.
  • Ability to work independently and manage multiple tasks efficiently.
  • Detail-oriented, organized, and able to manage the entire sales process from start to finish.
  • Familiarity with automotive products, and a willingness to continuously learn and stay updated on industry trends.

OUR COMMITMENT TO YOU

  • Competitive compensation!
  • Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for FT team members)
  • Two weeks of PTO upon start date (for FT team members)
  • Discounts on vehicles, service, and parts
  • 401(k) with company match for FT team members
  • Paid Holidays (for FT team members)
  • Wellness Program
  • Free Team Member Clinic
  • Free Health Coach
  • Employee Assistance Program
  • Employee Referral Program
  • Training and opportunities for career growth and advancement

WHAT MAKES BERGSTROM DIFFERENT:

  • Wisconsin's largest automotive group and is a top 50 automotive dealer in the US
  • Established in 1982 in Neenah WI
  • 2,300+ team members working in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton
  • 39 dealerships representing 36 brands
  • Consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of top dealership groups to work for in the United States
  • Received Glassdoor's "Best Places to Work" award
  • Recognized by the Better Business Bureau and Time Magazine
  • We are committed to giving back to our communities by supporting local organizations including Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin

Job Type: Full-time

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