Inside Distribution Sales Rep

Title: Inside Distribution Sales Representative

Reports To: Director, Distribution Sales

Summary: Responsible for supporting sales with our distributors within a defined territory. The position requires commitment to customer service, interact with distributors and customers, process samples and design follow up, resolve delivery issues, manage various internal sales systems and provide reports and analytics. Direct customer and distributor firm visits may occur occasionally.

Responsibilities:

• Support TDK products and overall distribution sales coverage within defined territory
• Maintain existing relationships with distributors’ branch offices and staff, which includes:
  • Manage communications (phone, email, text, etc.) with Branch Mgt, FSRs, FAEs, IS, etc.
  • Branch/customer training support
  • Document branch distribution contacts and update for changes
• Provides sales support that includes the following:
  • Schedule customer visits with distributors and TDK members
  • Liaison between distribution contacts and TDK team members
  • Forecasting (customer POS), as needed
  • Samples including delivery and design follow up (TDK internal systems, SFC & SIPS)
  • RFQ follow up, special attention to Bid for Buy
  • Support customers with delivery issues
  • Mapping and defining EMS end customer programs and design locations
  • Document key customer contacts, including engineering, buyers, management, etc.
• Manage, process and support information in TDK systems:
  • Registrations and renewals
  • Ship and Debit support
  • Funnel Maintenance, including quoting support
  • Salesforce Automation system
  • Budde Marketing system usage, including lost business, sample mining – follow up
  • Review distributors’ webpages
• Reporting and documentation:
  • Quarterly training report performed at distributor branches
  • Customer call/virtual/visit reports – within 2 business days of event
  • Territory Business Review

Education: Bachelor’s degree required, in business or engineering preferred, or equivalent experience

Experience/Requirements:

• Minimum of 1 to 3 years of sales support experience, preferably in distribution and within the electronic component industry.
• Experience with distribution firms and direct customers is required.
• Travel is required (approximately 20%).
• Training of Quality and AIAG Core Tools

Physical Demands/Work Environment:

• This position requires the use of typical office equipment such as a computer, laptop, and cell phone. Most work is completed in an office environment.

The actual salary offered will be based on a number of factors including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.

As a leader in the electronics industry, TDK Corporation of America offers everything from electronic components, materials and power supplies to factory automation systems, anechoic chambers, test systems and more. TDK is committed to technical excellence, steady growth and personal development. We value quality, customer service, positive attitudes, continuous improvement, and initiative! We provide competitive salaries and an excellent benefits package that includes medical, dental, life and disability insurance. We also offer a 401K plan with company match, a pension plan, paid time off, and more. TDK Corporation of America is an Equal Opportunity Employer.